3.9
Good
458 Reviews
680 West Jefferson Road, Rochester
Customers’ favorites
- Steakhouse Mac & Cheese with Smoked Bacon and Four Creamy Cheeses Cal 610
- Porterhouse and Loaded Baked Potatoe
- Flo's Filet R with 4oz Lobster Tail
- Grilled Chicken & Strawberry Salad
“We had a great experience at LongHorn Steakhouse! The food was absolutely delicious, and everything came out fresh and cooked perfectly. The service was wonderful as well. Our server was friendly, attentive, and made sure we had everything we needed throughout our meal. What really stood out to me was how kind and respectful she was to my father, who is a Vietnam veteran. She treated him so well, and that genuinely meant a lot to me and my family. It’s those little acts of kindness that can really make an experience memorable, and I truly appreciate the way she treated him. The restaurant was clean, the atmosphere was great, and we really enjoyed our dinner. We will definitely be coming back. Thank you for the great food, wonderful service, and especially for being so good to my dad! ⭐ August 312026, 11:30am -12-40pm. 👏 👏 👏 Next visit today September 30 2026 I wanted to share some feedback about our recent visit to LongHorn Steakhouse. The first thing our waitress said to us was that she was “overworked and underpaid.” I was honestly pretty shocked to hear that right off the bat as a customer. Throughout the meal, she seemed irritated, especially when we asked to add a chicken meal to go and then a bowl of soup to go. Her overall attitude made us feel as though we were an inconvenience simply for being there and making those requests. We don't like complaining while we're at a restaurant because we don't want to create an uncomfortable situation or make a scene, but I do feel management should know how customers are being treated. If the staff is genuinely overworked, I would suggest having additional servers scheduled so employees aren't overwhelmed and customers don't feel like a burden. We regularly visit the LongHorn in Victor and have always had very pleasant experiences with the waitstaff there, which made this experience stand out even more. I do want to mention the positives as well. The manager gave my dad his 10% discount, which we appreciated, and our waitress did thank him for his service. My steak was cooked perfectly, and the broccoli tasted good, although it was a little harder than I would have preferred. I'm not looking to create problems for anyone. I simply wanted to make management aware of our experience because the way customers are greeted and treated makes a big difference in whether they want to return.”
Steak House · $$
