6 Best Fast Food Restaurants in Webster

“Well, color me impressed. Both five guys the company, as well as the local manager reached out and addressed our concerns. I have a lot of respect for a company that will take accountability as well as act when a customer has a disappointing experience. Kudos on everyone. So, even though we had a disappointing experience, everyone involved did what they could to make it right. Thank you very much.

We really love five guys, just not this time. We placed the order online and arrived right on time for pickup, but our order was not even started. So we sat and waited with orders that came in person were filled before ours. One we got it, our order of $120 was more than half wrong, but we only noticed once home.

The milkshakes were forgotten by the staff, so we waited further after getting our food and still 2 of the 4 milkshakes were incorrect with interests we didn't order.

2 burgers we're flatly wrong.

The fries were under cooked and went quickly soggy.

Really disappointing. If this was our first time we wouldn't be going back. I'm not sure we will go back to this location ever.“

“My son and I ate at the Webster, NY Diary Queen today - April 2, 2026. We had a great experience. I used the App to order so that we could get the Blizzard deal. The food was ready about a minute or two after what the app had said it would be, and the employees could not have been nicer and more welcoming! I have read a few negative reviews about this location in the last year and I have no idea what happened to them. I would encourage them to give it another try! We could not have been happier.

We are from Syracuse and came into town to visit the Eastman Museum and go to Arcade 80s (highly recommend both) and stopped for a delicious treat at DQ. My son loves their chicken tenders and fries. I usually go with a burger; but had a fish sandwich today. The sandwich was unremarkable, but good; the fries were good as they always are - which is why I would have given the food a 4.5 if I could; but since I can't 5 is more accurate than 4 for the food! As it always is the Blizzard was the star of the show.

I wish I had asked the name of the young man working the cash register, he could not have been nicer and more friendly. We had such a good experience today, it will be our DQ of choice when we are visiting Rochester!“

“Always fantastic. Love the hot sauce. It travels all the ways to Massachusetts!“

“I drive 50 minutes to come get the best subs around ! A little pricy but so delicious! Always have friendly crew working ❤️“

“This place is always smoking. I swear they make the food to order. It’s always been fresh, sometimes there is a bit of a wait for being fast food, however I don’t recall ever having incorrect items. We tend to order later in the evening and sometimes they do have to prep things & let us know our option of waiting or declining. They’ve always been super nice, surprising for a fast food chain.“

“They're always polite and efficient. Their mobile order is easy enough to use.

They do not accept cash so you will need to have alternative payment options. The food quality is exactly as you'd expect ordering pizza hut.“