Customers` Favorites
Customers` Favorites
“I hadn't had Subway in a while, so I decided to go and have the Chicken, Bacon Ranch sandwich on the Italian cheddar bread. My sandwich was bangin. The staff was really nice and she made my sandwich so neat. I will go there for my Subway crave.“
Customers` Favorites
“The best local food, warm atmosphere and incredible owners and staff. Michael’s is a staple! 🥪“
Customers` Favorites
“📍 Deanatella’s Italian Deli – Valley View, OH 🧀🍕🥖 A true hidden gem that screams classic Italian deli the second you walk in. If you can name the deli meat, trust us—they’ve got it. Shelves packed, fridges loaded, and a full lineup of Coke products to wash it all down. We stop here 2–3 times a month, and for good reason. The food never misses. Here's what we had today: 🍕 Pepperoni Pizza – 8.1/10 Hot, fresh, and loaded with flavor. A crustless, center-cut slice of cheesy joy. No edge, no problem—it hits hard where it counts. 🍕 Sausage Pizza – 8.4/10 Same amazing base, but the sausage takes it up a notch. Big, juicy chunks of sausage packed with flavor. Definitely the MVP slice today. 🌶️ Mild Pepper Sub – 9.2/10 This one’s my go-to. Not super spicy, but absolutely loaded with flavor. The combo of peppers, melty cheese, and rich sauce makes for one giant, unforgettable sandwich. Perfect from the first bite to the last. The staff? Always friendly. The vibes? All Italian. If you’re anywhere near Cleveland, do yourself a favor and stop by Deanatella’s. You’ll thank yourself later. 🍽️ Two food lovers, one page—justifying our epic food binges, one bite at a time. Follow along at @joeandjrkfoodreviews for mouthwatering meals, honest scores, and the best hidden gems you need to try. Come hungry.“
Customers` Favorites
“On Tuesday, June 17th, 18 old ladies and gents "dropped in" for lunch, thinking arrangements had been made for us. Someone slipped up. The restaurant already had a healthy number of customers but the staff hustled tables, chairs, setups, etc. and in no time, we were soon seated and making our food choices. Instead of any of the staff having an "attitude", we were treated with Simon's usual good cheer. Bravo Simon's!“
Customers` Favorites
“Was hearing so much about Charley's cheesesteak, the article in the Call and Post is what really pulled me in. Came and got Philly cheesesteak and Old school cheesesteak with classic lemonade, the sandwiches was delicious and the lemonade excellent. Will be returning. Welcome to the neighborhood 👍🏽👍🏽👍🏽👍🏽👍🏽“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“I used to live in Cleveland hts and started going to Grums when they first opened. I now sometimes drive all the way from Westlake just for a Grum’s sub. In my opinion the Grums Turkey Ridge sub on French bread is the best sub ever, anywhere!!!“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“I received bad customer service today around 6pm. There were several customers ahead of me ordering multiple sandwiches that were made by a young man. When it was finally my turn, a friend called me on the phone. It was ringing loudly, but I answered and got rid of the call in 10 seconds max. When I looked up a young lady appeared and was making multiple sandwiches for the two people at the end of the line who arrived quite a bit after I did and were behind me in line. There was no disputing this fact. The young man and woman tried to figure out why I was standing in line in front of those being served. He asked me if I wanted to order. Why did he think I was standing for 10 minutes waiting? No apologies from anyone. The young woman told me that she had said “next customer” and the guy behind me quickly spoke up. She said that I was on the phone, but that is no excuse as I ended the call rapidly. The food was fine, but the service was terrible and I felt ignored. The woman seemed to be picking and choosing who to serve first.“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“This is an excellent Mr. Hero. Very clean, good service, and friendly staff. Be sure to try their Jalapeño Poppers and online ordering.“
Customers` Favorites
“Great subs with awesome atmosphere. Have had the italina and meatball before both to die for. Have heard really good things about the vegetarian as well. All their sauces are amazing too, don't forget to get some to take home with you“
Customers` Favorites
“This Penn Station is a go to for my family when we want a quick, affordable meal. The staff are always very friendly to us and I feel as if they genuinely care about our dining experience (which is rare these days). One time they forgot to pack my daughter's sandwich and before I had even realized what happened, they called me and gave us a free sandwich. I cannot think of a place in recent memory that went out of their way to own up to a mistake like that.
So if you're looking for good food that doesn't feel like you're getting ripped off, and quality customer service, I recommend this Penn Station.“
Customers` Favorites
“I never thought I'd have another italian sub sandwich again after I stopped eating meat in the late '90s (yeah, people can do it for that long and still be alive. Amazing, right?). And then I saw that Dave's Cosmic Subs has vegan options. Well now I'm enjoying them again thanks to this place. I can't believe I've waited this long to try anything from them, but I'm making up for it now.“
Customers` Favorites
“Good place to eat nice staff, and great sandwiches.“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
“Besides the food being amazing, Customer service was also AMAZING, i was having a bad morning when a young lady who worked there. I think her name was Jayda if i’m not mistaken. Brighten my day up just by talking to me and making me feel better! Thank you cocky bagels !👍“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“I've always enjoyed this Mr. Hero location. I love the Roman Burger with waffle fries and of course you got to have the cheese sauce with the fries. It hit the spot today. The staff has always been helpful and it's a nice area if you want to enjoy your meal inside. I will say the food is hit or miss at times on when it’s ready so it’s hard to tell if it’s busy or not but other than that it’s good.“
Customers` Favorites
“All their food is amazing and very well kept inside the building, ive been going here for a couple years and I've never had any issue's with my food or waiting time, the owners and workers are very friendly too. Would recommend this place to anyone.“
Customers` Favorites
“Love this subway. Come here all the time since I live so close. The subs are always delicious and it is always made swiftly. There is normally not a huge line of people but sometimes there can be a lot. It is very inexpensive for the quality. Definitely recommend if your in the mood for a sub.“
Customers` Favorites
“Oh my goodness! So hot, fresh and good!!! Love their fish and chips. I grew up eating this and it’s so good. Anytime we come to Cuyahoga Falls we stop and get this. Amazing food. Brings back childhood memories. It was down the street in Barberton growing up and we had it often.“
Customers` Favorites
“I love going into this subway all the workers I get they give me the best service. I love the random sandwiches I get when I go in there I the workers make me a random sandwich. I will keep going back there for any subway sandwiches I want to get.“
Customers` Favorites
“Great food!! I like that they remodeled it!!!!!!!“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“I love this Subway.. its always clean and bright inside and ingredients don't look like they have been sitting out for days... today we had our sandwiches crafted by Brooke!! Not only did she make the most beautiful sub ive ever had but she was also so nice and friendly... Brooke you are a beautiful addition to this business... thank you!!!“
Customers` Favorites
“Asked what's popular and I picked the godfather. It's been YEARS since I had a sub that good, fresh ingredients, fresh bread, perfect combination, they really knocked it out the park. I don't usually review places this good but man, that was the best sub I think I might have ever had..“
Customers` Favorites
“1st time here was very good!“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“First time trying Mr.Hero today. I was skeptical at first. But glad I tried it. I enjoy trying something new every so often. I would say the pricing is just about the same as a Big Mac. Just this food is actually fresh and delicious. We got our meal within 5 minutes. Would definitely recommend this place if you are skeptical as I was.“
Customers` Favorites
“Service and Managers always on point! The staff are super friendly, aside from the task heavy set guy with rosey cheeks. He was rude to me and had an attitude, but everyone else has always been nice and accommodating. I go here quite a bit.“
Customers` Favorites
“Been in this neighborhood for the last 13 years and not sure how long this Subway has been here, but it's my favorite one around. The same 2 guys have been there for years and they are fast, friendly, the store always is nice and clean. Only down side is how small it is. There is not really anywhere to set besides like 1 table... although in this area now, I don't blame them for not having a bunch of tables. All in all, if you are looking for a decent sandwich, I would recommend them.“
Customers` Favorites
“I don’t eat Mr. Hero often - for a lot of reasons. But I am a life long Clevelander so feel like every now and then I get a craving - not sure if it’s being a child of the 80’s, something in the water - but for some reason on a random day, this thought pops in to my head…. Romanburger… Romanburger… This location has got to be one of the best on the east side. Everything is always hot, bread is fresh - seems clean inside.“
Customers` Favorites
“I was here on 10-11-25 after a previous negative experience and both the service and food were outstanding. There was a team member working in the grill area who noticed me waiting and asked the front counter person to find out what I was waiting for. I hadn't been waiting long, but it was nice to know that they were paying attention. My food was fresh, which I appreciated because I previously had cold fries and overly toasted bread. I felt like a valued customer and I hope they keep this standard of service.“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
Customers` Favorites
“I would give this DiBella's a five star all the way across the board for several reasons. The management is responsive and clearly knows how to run a restaurant. The restaurant and bathrooms are spotless. The service is great. Subs are great! This is a very well-run franchise here in Mayfield heights.“
Customers` Favorites
“The best value in town. Every variety of hoagie from steak, chicken, turkey have been fantastic. The fries are fair fries and at 4$ for a small the portion is bigger than 2 McDonald's fries put together. Have never had a bad hoagie here. Hoagies are overfilled and will fill you up and left overs for later“
Customers` Favorites
“I've been to many Subway locations over the years. And until going to this particular one I didn't really pay attention to the fact that it really does depend on which franchise should go to. This particular location hit all the right check boxes and that's why I gave it five stars because it made me think back to the ones that are actually closer to my home that compared to this one had a lot lower quality. Now I know I'll actually take the time to drive a little bit out of my way because the quality, cleanliness, the service and everything else was far better than the ones that are just around the corner from me. Try it yourself. Go to this location as an example if you haven't already and see how it compares to other experiences you've had at other Subway locations. It's kind of a crapshoot. Some locations aren't as good as others.“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“Best location we have been to hands down. The staff went out of their way to provide a great experience and the food was amazing. Otis got my husband the chips he wanted that weren’t in the display (without us asking), and Valencia made my sub exactly how I wanted when most people at other locations get annoyed by what I order. The staff was great and the food reflected it.“
Customers` Favorites
“Tuna flat bread wrap is delicious. A foot long cookie is very good and plenty. Nice and clean environment. Quick and friendly service.
Vegetarian options: Plenty of veggies.
Parking: Plenty of parking
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Very open for wheel chair accessibility“
“Amazing they're still around. My dad was their accountant in 1952 and as a two year old I'd tag along to work with him on Saturdays. Now I don't have a great memory from 1952, but it sure looks like the same complex. My dad worked and I drank a bunch of juice out of 1/2 gallon glass bottles.“
Customers` Favorites
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“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“