Panera Bread in Columbus

“They didn't have anymore Asiago bagels for my sandwich, so I had to choose white bread, told the Cashier I wanted the sandwich whole, paid $7.99 for a WHOLE sandwich and only received a HALF! So disappointed 😞 first time going to ANY Panera Bread location and I was disappointed. Sandwich was extremely fresh and delicious, but it was only half!“

“I had a great experience! I was in just to get some bagels and cream cheese. I came in right after opening so some of the bagels I wanted weren't out yet. Duncan went in the back and collected them for me and sliced them up as I requested. I experienced great customer service and would visit again.“

“Overall very nice location, however my mom did order a special iced tea and it was out (nothing indicating that at the time of order). Staff were keeping up with wiping down the tables. The location is nice and cozy, honestly I had no idea it was there. Fairly easy to get in and out of. I still have to say pricing is high for the amount of food you get. I'd still recommend. I got their dragon fruit drink (maybe something with passion fruit in it), the drink was absolutely beautiful and tasty too! Its great that they are right near the hotel, I'm sure they have a lot of walk in business“

“Really delicious food prepared fresh for me. I got my order within 10 mins of ordering it online. I ordered all my favorites of course and everything tasted so good and portions are generous. I will definitely be back here to order again 😊 Thank you for great service and delicious choices and fresh food 🙏❤“

“Coffee was warm at best...had to microwave because they are leaving it out longer and longer. There should a reduced price if i will have to "warm" it up in a microwave. Dining area needed tables wiped down...crumbs everywhere. Cashier extremely pleasant!“

“I had cheddar & broccoli soup with a turkey sandwich‼️🧀🥦🥣🥪 It was soooo good‼️🤤👏🏾😋 I was sooo happy & full‼️🤣😁😂 I'm definitely coming back here soon‼️🙌🏾😁🤞🏾(I forgot to take a picture if it‼️😒🙄😑)“

“Had a issue with an order. I approached an employee, manager (I hope) Her name tag looked like KM or Ki. Later found it was Kim. She fixed my food, personally I think. I never stop at Panera but WOW. I will definitely be exploring this chain closer. I live in Marysville Ohio but the Hilliard location seems to have it great. Hope Kim is the Manager up here.“

“We enjoyed lunch at this Panera location on Black Friday. Although it was extremely busy, the staff did a wonderful job of managing the orders. During our lunch, we met Jeff, who was busing tables and emptying trash. He was so pleasant and welcoming and offered to take our empty dishes and wipe our table. We also encountered Ashley at the register while she took our order. She was efficient despite the crowd and multiple customers asking for assistance at the same time. We found this location very clean and well organized. It is a benefit to be able to park, eat lunch, and shop at the neighboring shops without moving the car.“

“Great place to meet with friends for lunch with its relaxing atmosphere made cozy by the burning fire place in cold weather. The place was clean and the food fresh and tasty. It seems a bit pricey lately but our rewards card helped to offset the price for lunch.“

“I visited this location on a Saturday. I can't speak on behalf of the food here, but everyone knows this is not where you go for a gourmet meal. The man working the counter was so helpful making drink recommendations and had a cheery disposition. I will say the lady putting the orders on the pick up counter could try to be a little more jolly, BUT if she's the person responsible for making me one of the best cappuccinos I've ever had, then keep doing your thing. I haven't been to a Panera in years and this visit absolutely exceeded my expectations.“