Customers` Favorites
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“Was hearing so much about Charley's cheesesteak, the article in the Call and Post is what really pulled me in. Came and got Philly cheesesteak and Old school cheesesteak with classic lemonade, the sandwiches was delicious and the lemonade excellent. Will be returning. Welcome to the neighborhood 👍🏽👍🏽👍🏽👍🏽👍🏽“
Customers` Favorites
“📍 Deanatella’s Italian Deli – Valley View, OH 🧀🍕🥖 A true hidden gem that screams classic Italian deli the second you walk in. If you can name the deli meat, trust us—they’ve got it. Shelves packed, fridges loaded, and a full lineup of Coke products to wash it all down. We stop here 2–3 times a month, and for good reason. The food never misses. Here's what we had today: 🍕 Pepperoni Pizza – 8.1/10 Hot, fresh, and loaded with flavor. A crustless, center-cut slice of cheesy joy. No edge, no problem—it hits hard where it counts. 🍕 Sausage Pizza – 8.4/10 Same amazing base, but the sausage takes it up a notch. Big, juicy chunks of sausage packed with flavor. Definitely the MVP slice today. 🌶️ Mild Pepper Sub – 9.2/10 This one’s my go-to. Not super spicy, but absolutely loaded with flavor. The combo of peppers, melty cheese, and rich sauce makes for one giant, unforgettable sandwich. Perfect from the first bite to the last. The staff? Always friendly. The vibes? All Italian. If you’re anywhere near Cleveland, do yourself a favor and stop by Deanatella’s. You’ll thank yourself later. 🍽️ Two food lovers, one page—justifying our epic food binges, one bite at a time. Follow along at @joeandjrkfoodreviews for mouthwatering meals, honest scores, and the best hidden gems you need to try. Come hungry.“
Customers` Favorites
“Just had THE BEST sandwich there! Get the summer strawberry sandwich with goat cheese! It was amazing. The people are so nice too!“
Customers` Favorites
“On Tuesday, June 17th, 18 old ladies and gents "dropped in" for lunch, thinking arrangements had been made for us. Someone slipped up. The restaurant already had a healthy number of customers but the staff hustled tables, chairs, setups, etc. and in no time, we were soon seated and making our food choices. Instead of any of the staff having an "attitude", we were treated with Simon's usual good cheer. Bravo Simon's!“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“I used to live in Cleveland hts and started going to Grums when they first opened. I now sometimes drive all the way from Westlake just for a Grum’s sub. In my opinion the Grums Turkey Ridge sub on French bread is the best sub ever, anywhere!!!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“This is an excellent Mr. Hero. Very clean, good service, and friendly staff. Be sure to try their Jalapeño Poppers and online ordering.“
Customers` Favorites
“It's fairly new, so while passing by, I decided to get a sandwich. It's pretty clean and has a nice roomy dining area! They put in a bullet-proof protection barrier, too! That's the 1st thing I noticed coming in the door. That's sad cause none of the other Charley's that I've been to don't have this feature lol. But its in the hood, so I dont blame them for being extra safe. My Food was fast and fresh,
My California sandwich was on point! I'm glad it replaced the nasty burger king!“
Customers` Favorites
“This Penn Station is a go to for my family when we want a quick, affordable meal. The staff are always very friendly to us and I feel as if they genuinely care about our dining experience (which is rare these days). One time they forgot to pack my daughter's sandwich and before I had even realized what happened, they called me and gave us a free sandwich. I cannot think of a place in recent memory that went out of their way to own up to a mistake like that.
So if you're looking for good food that doesn't feel like you're getting ripped off, and quality customer service, I recommend this Penn Station.“
Customers` Favorites
“Food was great, only reason I dropped a star was the $.50 they wanted for my ranch to go with the poppers. Should/ used to get one for free. I guess I understand getting charged more for extra. 2 people already cost $29 without drinks. ( 2 regular sandwiches, 1 fry, 1 popper.😑“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“I never thought I'd have another italian sub sandwich again after I stopped eating meat in the late '90s (yeah, people can do it for that long and still be alive. Amazing, right?). And then I saw that Dave's Cosmic Subs has vegan options. Well now I'm enjoying them again thanks to this place. I can't believe I've waited this long to try anything from them, but I'm making up for it now.“
Customers` Favorites
“Served by 777 on 09/05
The staff member was nice, attentive and quick. She handled everything so smoothly. I didn't have cash on hand to leave a tip unfortunately but she definitely deserved one.
The store is clean and tidy. Everyone there does a tremendous job.“
Customers` Favorites
“EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.“
Customers` Favorites
“Hanini Subs on Woodland isn’t just another sandwich shop—it’s a neighborhood staple. From the moment you walk in, you can feel the energy: the grill sizzling, the staff moving with purpose, and customers who clearly know this is the place to be. The subs are stacked heavy, the corned beef is legendary, and the loaded fries are the kind of comfort food that hits every time.“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“The chicken salad was delicious. A nice large amount was distributed. Chicken wells seasoned very good . I noticed the mushrooms were canned, not fresh. You can tell the difference. Instead of putting certain items on your salad, you may want it on the side, for example, jalapeno peppers, pickles, etc.. they will charge you for putting those items in a side cup. I didn't agree with that, the choice of salad dressings, you can get those on the side free. If you want an egg on your salad you have to pay for it. I've noticed lots of great things on the menu. I will continue to go back there and also try new things as well. The overall price, I think, is reasonable. The customer service was great and pretty fast.“
Customers` Favorites
“I received bad customer service today around 6pm. There were several customers ahead of me ordering multiple sandwiches that were made by a young man. When it was finally my turn, a friend called me on the phone. It was ringing loudly, but I answered and got rid of the call in 10 seconds max. When I looked up a young lady appeared and was making multiple sandwiches for the two people at the end of the line who arrived quite a bit after I did and were behind me in line. There was no disputing this fact. The young man and woman tried to figure out why I was standing in line in front of those being served. He asked me if I wanted to order. Why did he think I was standing for 10 minutes waiting? No apologies from anyone. The young woman told me that she had said “next customer” and the guy behind me quickly spoke up. She said that I was on the phone, but that is no excuse as I ended the call rapidly. The food was fine, but the service was terrible and I felt ignored. The woman seemed to be picking and choosing who to serve first.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“I had just visited this subway on monday. Everytime i come in the service is below average.
The service was so well, these girls really know customer service skills. I had asked the girls their names and it was maddie and bella. Will definitely start coming in more often if the service continues this way.“
Customers` Favorites
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“Hadn’t been to this location in a while as I live out of the state now, so I didn’t realize there was new ownership, which I was nervous about, but the service and food was still as wonderful as ever! Dave’s Cosmic is still as delicious as I remembered it, and the staff was very friendly.“
Customers` Favorites
“The guy working was extremely nice as can be everything is always good the stores always clean and fresh ? best subway still for years and years“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“One of the best subs around!! We don't get them often but certainly enjoy them when we do. Worth every penny!!“
Customers` Favorites
“Oh my goodness! So hot, fresh and good!!! Love their fish and chips. I grew up eating this and it’s so good. Anytime we come to Cuyahoga Falls we stop and get this. Amazing food. Brings back childhood memories. It was down the street in Barberton growing up and we had it often.“
Customers` Favorites
“Great food!! I like that they remodeled it!!!!!!!“
Customers` Favorites
“I only rated four stars because I can't personally go and purchase their Swiss American cheese at a regular store because Mr Hero itself is the only ones with that brand of cheese!! So I am mad and jealous LOL!! I love their Swiss American cheese!! 😋😋💖💯.... The food, service, & atmosphere was all great though honestly!!“
Customers` Favorites
“The best Subway in the area if you really need a Subway sandwich & their cookies. Daughter enjoys a good Italian sub at this location only. Veggies and meat are always fresh, never suspicious and worried about quality here... They seem to care!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Hats off to Penn Station East Coast Subs! The Off the Grill Club Sub was absolutely delicious — cooked to perfection and packed with flavor. The service was exceptional, friendly, and fast, which made the visit even better. And I can’t forget the fries — crispy, golden, and downright awesome. A fantastic experience all around!“
Customers` Favorites
“Good place to eat nice staff, and great sandwiches.“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“Best location we have been to hands down. The staff went out of their way to provide a great experience and the food was amazing. Otis got my husband the chips he wanted that weren’t in the display (without us asking), and Valencia made my sub exactly how I wanted when most people at other locations get annoyed by what I order. The staff was great and the food reflected it.“
Customers` Favorites
“Tuna flat bread wrap is delicious. A foot long cookie is very good and plenty. Nice and clean environment. Quick and friendly service.
Vegetarian options: Plenty of veggies.
Parking: Plenty of parking
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Very open for wheel chair accessibility“
Customers` Favorites
“Our family meal deal to go was delicious and well packaged!!!“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“I always get friendly service even if I’m picking up an online order. Special shout out to Andrew for going the extra mile and calling me when they were out of an ingredient in my online order and asking what I would like it to be substituted for instead of guessing or saying nothing. Really appreciate the extra effort and customer service.“
Customers` Favorites
“Here’s where you go for top notch service & a perfect sandwich! Michael put together the best sandwich I ever had at Subway. He knew from 20 years experience how to put it together just right!! He made my day!!
Parking: Easy access & lots of space for parking!“
Customers` Favorites
“Been enjoying Subs & Tubs at Jersey Mike’s since they’ve opened in Bainbridge Township!! Great food, fun employees, clean store. Love Double Points days!!!“
Customers` Favorites
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“I was here on 10-11-25 after a previous negative experience and both the service and food were outstanding. There was a team member working in the grill area who noticed me waiting and asked the front counter person to find out what I was waiting for. I hadn't been waiting long, but it was nice to know that they were paying attention. My food was fresh, which I appreciated because I previously had cold fries and overly toasted bread. I felt like a valued customer and I hope they keep this standard of service.“