Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3530 Warrensville Center Rd, Shaker Heights, Ohio, 44122, US
Telephone: (216) 716-1114
Price range: $
Rating: 2.3

$ • Mexican

Hours:
3530 Warrensville Center Rd, Shaker Heights
(216) 716-1114

Menu Order Online

About Chipotle Mexican Grill

Based on the provided reviews, this Chipotle Mexican Grill location has had its issues but has improved significantly. The staff is known for being chill and kind when customers are respectful. The restaurant is always clean. However, there have been problems, including a very long line due to only having one overwhelmed line worker instead of two. The food has needed more seasoning, specifically the mild tomato mix. At one point, none of the two toilets were flushing, though this was later fixed. A customer praised the Sunday evening crew for showing great teamwork and communication skills while overwhelmed; a bowl was made exactly as requested. Another customer had a great first visit, noting an employee opened the door and a young lady loaded the bowls, just like the old days. Overall, the service can be inconsistent, but the staff is professional and the experience is positive when customers have a better attitude.