Customers` Favorites
Customers` Favorites
“So wonderfully CLEAN!!! Great service, atmosphere and food. It’s the only Penn Station we’ll patronize. So CLEAN!!!“
Customers` Favorites
“Great food and fast service. They are always so kind. I prefer this specific location over the next closest (parma) worth the extra few minutes drive to have someone put a little extra care! Thank you guys for always being my pick me up for lunch!“
Customers` Favorites
“Friendly crew and hot & delicious food! Seems like there's always a decent movie playing on the TV which helps pass the time while you wait. I always order at the counter, though. I'm sure most order ahead online. Love the Nashville sauce! 🌶️“
Customers` Favorites
“Great food! I have gotten delivery a couple of times and they were always pretty quick.
The original wings were of good quality, and the Korean bbq ones were especially good.
Ordered the Cajun fries and they were perfectly seasoned and fresh.
I have also tried the Bacon Chicken Chipotle and California Chicken subs and both were well made and very tasty. I like that they are delivered open in their boxes.“
“Love it love it love it yeah“
Customers` Favorites
“One of our favorite spots to pickup food from! They are quick, consistent and always amazing. Everything is always fresh and hot, the service is friendly and it is truly one of the best Philly cheesesteaks I have ever had, even compared to many in Philly. They get the order right every single time. Highly recommend!“
Customers` Favorites
“I just want to give a big thumbs 👍 up, I've been here 5-6 times and it never disappoints, Today I ordered the small original cheese steak as I was waiting on my sandwich and it was accidentally given to another customer, so they upgraded my sandwich to a large and gave me a free Fry, That's what you call great people working there and you guys didn't have to do that I understand mistakes happen, Thank you“
Customers` Favorites
“I worked out in strongsville for 4 years but left for another job in cleveland. Started back at my old job recently in strongsville and stopped here for lunch and the lady behind the counter remembered me and my order lol. Very nice lady, food is always good!“
Customers` Favorites
“Charley’s Lakewood has great sandwiches, excellent wings, and the best fries! The staff is awesome and so helpful!“
Customers` Favorites
“Very good food and service. Patel makes sure of that.“
Customers` Favorites
“We door dashed Mr Hero last night. 5 Roman burgers and a Philly with fries and cheese. It’s been years since I have had Mr hero and the food was soooo good! Burgers cooked well, sandwiches wrapped nice, fries crispy and cheese hot! We will be back!“
Customers` Favorites
“People r nice n food is great I would go here🍔🍟👍“
Customers` Favorites
“We went to Penn Station in Avon tonight, where we met Logan. I haven't seen such genuine, friendly customer service in years!! We ordered a chicken teriyaki sub with ghost pepper cheese, a cheese steak sub with ghost pepper cheese, and fries. The ghost pepper cheese had an amazing kick and perfect flavor, and we really enjoyed it! Absolutely delicious and fresh!! Also very generous with the fries! I've already gone back to the menu to decide what I want next. Thank you for a wonderful experience, Logan!!“
Customers` Favorites
“Stopped for a Cheesesteak meal today, 4/22/23 around 5pm. Everything was cooked just right, and delicious. I'll certaintly be going back. Also, staff very friendly and restaurant very clean. Thanks!“
Customers` Favorites
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“very clean and good customer service“
Customers` Favorites
“Wow what a amazing person
U have running this place definitely a asset
One of the nicest kindest on it employee after I told him my order for me and my wife he was on it I watched him from start 2 finish if I had a shop he would be the 1st person I would hire ,, my wife and I will be back his name was Jim his last name I could not pronounce even if I tried ,, this guy definitely needs a raise he was handling the whole kitchen on his own“
Customers` Favorites
“My 1st cheesesteak from here was 🔥🔥🔥. Double meat & all 3 cheeses was the absolute bomb. Kudos 2 Olmsted township 4 having a gr8 sandwich shop 4 the community!!!! Will definitely return 4 the cheesy goodness that is ur cheesesteak. 😁“
Customers` Favorites
“The food is amazing, this is the only place that you are going to find this taste it's delicious, be careful though if you order a large meal it will be 20 dollars but you'll get 2 burgers the size of a double Q lbs with cheese at mcdonalds, a full basket of fries and a delicious cup of cheese, more than enough cheese trust me for the fries and a large drink, more than enough food for the price for sure. The customer service was also decent, they seem like good people.“
Customers` Favorites
“This particular Charley's Cheesesteaks (Avon) is BY FAR the best place we've gone to in this area for getting a Delicious, Fresh & Extremely Well Made sandwich !
Along with Great Service 😋
I did not expect much, and I've never stopped at this particular (new) store before, but, based on the friendly, fast service, and super quality of our food ( We got Cheesesteaks; Philly & Classic, Fries, and strawberry & chocolate milkshakes) we're already talking about going back.“
Customers` Favorites
“I have been going to this specific location since the day it opened. It has always been a 5 star for us, quality has stayed excellent, service is exceptional and it’s the wonderful humans you have on your team that truly provide the experience-it’s what sets you apart from other establishments (the food speaks for itself-delicious!). Anywhere can offer the best food on the planet but it’s the crew who keep your doors open and Penn Station got it right! There is no big CEO or corporate. It’s just the owners and their wonderful amazing staff.
I can draw one conclusion as to why they are so invested in serving their customers in a long nutshell- when you feel valued, are paid a living wage, feel appreciated: you perform better…. as a person who’s been in the industry for way too many years, you can spot an employee that’s struggling to do their best and get through the day, versus someone who is genuinely happy to be there.
Jordan GM- shout to you!
Other GM going to Rocky River- you rock and you’ll do wonderful!
Crew- also shout out to you! Best group of peeps and they’re lucky to have you!
Penn Station owners- thank you for not being a corporate CEO person- we don’t want another McDonald’s video situation (that was embarrassing 😳)
When other restaurants continue to raise prices and reduce quality, Penn Station stands out to me as a staple in the communities in which they service. They care about their guests. They have standards and values and are willing to keep it that way.
This is a long novel of a post but this is something that makes a huge impact in this crazy world; where sometimes all we have to brighten our day in these crazy times is to go into a restaurant and sit and enjoy food- It’s become a luxury to do it and a lot of choices out there. If you want to survive as a business, follow Penn Station’s example to your community and get on board. There a lot of competition out there!
We will gladly give them money to feed us and make us walk into a positive environment as much as we can afford it!“
Customers` Favorites
“If the Miz recommends it, than so do I“
Customers` Favorites
“Wanted to list a comment on how great the Penn Station East Coast Subs in Rocky River, OH is. Kamren the Rocky River Supervisor was great. Had an issue with online ordering and Kamrem was great at fixing and having order delivered to us in timely fashion. All our residents enjoyed. Not a sandwich left. Thank You.“
Customers` Favorites
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“First couple times at Mr Hero. Pickup up a Romanburger for a family member and the cheesesteak sub for me. Solid food. The veggied on the Romanburger were fresh and my family member loved it. The cheesesteak sub for me was great too. I like mushrooms and it had a lot of them. If you're not a mushroom fan you might have them go light on them, but I love them. The waffle fries were very good, and i liked them much better than the ones at a certain chicken chain. Note, This location is definitely setup more for takeout than dining in.“