Starbucks in Willoughby

“Thank you to the Monday night crew that prepped my coffee tonight, and the whole crew in general. They're always on top of it, and I'd forgive them if they weren't. This place gets pretty busy, yet it is always clean and coffee is always ready. Thank you!“

“I’m currently in the area for a work deployment due to a hail storm, and this Starbucks Coffee location has truly become part of my daily routine. I visit every morning, and the experience is consistently exceptional.

The entire team is incredibly welcoming, and the small touches like the encouraging notes on my cups really go a long way in setting a positive tone for my day. The ambiance is clean, calm, and uplifting, which makes it the perfect start before heading into work.

What stands out most is how the staff takes their time to explain menu items and offer thoughtful, personalized recommendations. Because of them, I’ve stepped outside of my usual “go-to” orders and discovered new favorites I wouldn’t have tried otherwise.

This team genuinely cares about their customers, and it shows in every interaction. I truly appreciate the consistency, kindness, and effort they put in each day.“

“All the workers are always so friendly and so nice and that’s the only Starbucks that ever makes my drink correctly and makes it taste so good. Unfortunately, I moved and I’m not able to go to the Starbucks that often but they still remember me and know who I am and always make me feel welcome.“

“With more than one Starbuck's on the way to work, one can pick and choose. When this location moved to the former Schlotzsky's location, the benefit of drive thru was added, making one who is not as motivated to get out of the car during in-climate weather, a new customer. You can use the app and order ahead (in store or drive-thru) and the service is fairly quick (not sure if the new one close to 90 effected their customer base). All in all, a solid Starbuck's.“