“This location is a nice spot in brick town. Staff were nice and outside seating is limited. I guess because it was the middle of November, no one wanted to sit outside, but I did. The sunshine made it feel good. Clean location and early morning there’s plenty of parking.“
“I love this Starbucks the best they always make it just right I seen them mess up a order and completely redone it then the poor guy messed up mine and they fixed mine with that now it was the busy I have ever seen in there I didn't get her name but thank you for making my day start off right and to the newbe keep trying and keep your head
Thanks for the great service“
“We’ve been going to Starbucks for 25 years and our visit here on a stop-over from out-of-town has literally been the best Starbucks experience we’ve ever had. We were greeted warmly and genuinely, our orders were made perfectly, the team was busy but obviously working really well together, AND team members recommended local walking trails. The store was very clean and modern. Then the district manager came over to speak with us. His kind demeanor and professionalism demonstrated why his team is so strong. Huge thanks for an incredible experience!“
“So I pulled in here bc the cops got behind me while my insurance had lapsed. I go through drive-thru and ordered a mocha frappe. When the lady asked my name I replied “Daenerys”…i get to the window and the employee was extremely nice (felt genuine and not forced), she and the prep person stated they liked the name…! I smiled and replied “thank you, it’s from Game of Thrones” she smiled and said “yasss totally cool”(or something to the effect) whatever she said implied that they already knew that (never happens on the SW side where I live sadly …no one ever knows what I’m talking about) , she asks me if I want a free banana bread bc they had too many…yes of course I want something free since I was not even supposed to be here spending the $8 bucks lol….less than ten seconds later she’s handing me my drink and let me know that the other girl “drew me something nice on it” …I rapidly spin my cup looking for my surprise….once I saw it I replied that I was going to go cry! It was the most awesome thing !! Like I was not supposed to be there and I’m smiling and crying in less than 2 minutes(speedy friendly service) not even 20 seconds lat“
“I loved going here , and having Kindyll make my drink. Sadly they don't sell pizza no matter how many times I asked . But the coffee is so delicious that it makes up for it . I would definitely live here if I could . Love the people and the coffee. Everyone was so nice and caring.
I'm back to add to this comment . My dreams have been fulfilled 😭 I've never felt so heard in my life until this moment . I got the pizza iv been asking for. Thank you Starbucks crew for making my dream come true. ❤️“
“The coffee and Frappuccino are delicious; However, pumpkin bread is always served cold to me. I visit this store daily at 10:00 am. because it is the closest to me, but I don't know how to get my bread served hot or warm, not iced.
I'm sorry to say this, but I have to gently warm it each day using the warm air from my car.“
“Drive thru moves quickly, employees have been nice and my order has been accurate. I love this one and I choose it over the one closest to my house…. Mostly because of the accuracy. It’s great to have you coffee order correct when most ppl are going to work in the morning and don’t have time for it to be remade. I hope they keep up the great work. This is one of the best Starbucks in the city.“
“just wanting to shout yall out for being so real. the last two stores i got my order from sucked to say the least LMAO but yall did the damn thing
so thank you so much for this, i hope all of you have the best days of your lives for the rest of your lifetime <3 thank you again
(ordered around 2:30pm for whenever the manager/dm reads this so you guys get the proper applause)“
“This message is for Mr. Mike Collins, and in regard to the review you left in recent weeks. I am the Store Manager, and I would like to speak with you about the events that evening. My partners and I work hard at making our store feel like a home-away-from-home, a safe space for everyone, so reading this account is something worth discussion.Could you stop by the store and ask for me? I work all different hours so if I’m not there, the Supervisor on shift will give you my card and we can plan a time for you to come in. Thank you, Mr. Collins.“
“I've loved & craved Starbucks coffee for years. I need my coffee roasted dark for both my own personal taste & so that I don't get stomach upset. And Starbucks does it just right. They also have blonde roast for those who like it that way. My new favorite drink is the Iced Brown Sugar Oatmilk Shaken Espresso w/ nice high caffeine content and a beautiful flavor. Yum.
Parking: Parking is never a problem
Kid-friendliness: Always very kid friendly and patio for my dog too.“
“The staff here was really nice. The store and the setup was really clean. Atmosphere was perfect to have any conversation music set at the right volume. The ladies that were working on this particular shift we're really kind and caring. Plenty of seating. Oddly enough I was having a personal conversation with friend here at the store and the setting was perfect.“
“I met, “Kate and Miguel”. When I say they were “FANTASTIC” in taking my order, and making my order. Believe me, they sure were!! They had “Great and Friendly” customer service!!! Kate, made sure my order was correct and prepared to my liking. And, Miguel made my order fast and it tasted so’oooo good🤗🤗!!! Thanks, you guys! I will definitely be back! I’m hoping that you two will be there. I enjoyed talking with you guys! Thanks a bunch for the friendly conversation and the AWESOME drink/s! 👍👍👍“
“Sad to say all the Starbucks are different more like McDonald's the people that work there are not Starbucks people that you normally expect there for the price you pay for a drink they're not friendly they're not knowledgeable of procedures they don't act like they want to be there that's not a Starbucks person I know with the shortage of employees have to take what they can get but still“
“Great Starbucks and amazing workers! They work really hard to make everyone happy! Sometimes misunderstandings happen and there are always two sides to a story. Clearly on here there are people who feel strongly about their side of a story.“
“Normally the morning crew is amazing! I came in today and ordered my regular. Asked for caramel drizzle around and on top. And since I'm paying $0.60 for the drizzle, I don't think it should be an issue. So they handed me my drink and it was only on top. So I asked them to remake it and put it around the cup an on top. They gave me such a a dirty look and looked so annoyed. Ugh. So better crew!!!“
“The 5200 N May location has the kindest staff that go out of their way for a one of a kind customer experience.
I was sitting in the lobby with my mom after a serious Christmas shopping spree when a customer mistakenly ordered the wrong drink. She politely asked for the hot drink to be poured over ice but instead the barista crafted a brand new drink. The customer continued to state that it wasn’t necessary but the barista kept saying, “Absolutely no bother at all. Pouring over ice just won’t taste right.”
I was so impressed because this element has been lost from customer service for such a long time.
And the line was exceptionally long but she took the time to correct the situation and with a very pleasant demeanor and disposition. She was a tall young lady with black hair but I couldn’t see her name tag.“
“This particular Starbucks on i-240 & Penn makes the absolute best drinks of any Starbucks in the city! Every drink I order from there is consistently and exceptionally good. Not to mention the staff is always so friendly, unlike most other stores, and it's always clean inside.“
“Ray and Angel,
You two are my absolute FAVORITE people working here. You guys always are so happy / friendly every time I come here, you guys always take the time to explain things, and make sure my order is perfect.
These two truly go above and beyond for their customers and I hope their manager knows that . You guys are appreciated 💙🩷“
“Brought my Dad in store today around 12pm. The store had 4 people people sitting/working. There was plenty of other seating available. We ordered the pumpkin cold brew x2, a cream cheese pumpkin muffin and lemon iced cake. Service was friendly and expeditious and the beverages and sweet bites were delicious.“
“I was warmly greeted by Paola. (I apologize if I’ve missed spelt it) I am from Canada and she was very kind and patient with me. She started my day on such a good note. The service was very fast and all the other workers were very kind as well. I’ve been to this airport a couple times now and I can say that this is my favourite Starbucks to visit while traveling! Thank you Paola!“
“I visited a Starbucks inside a mall this weekend. It's the only place in the mall where you can find coffee, which is quite convenient. However, I had to wait for about 10 minutes to get my drink. The wait was a bit long, but the coffee was worth it. If you're in the mall and need a caffeine fix, this Starbucks is your go-to spot. Just be prepared for a possible wait.“
“I’ve been to countless Starbucks locations over the years, but this one really does stands out! The baristas are always so friendly and welcoming, and they consistently get my order just right. It’s always a great experience here! Thank you!“