“I just got a drink and unfortunately spilled it trying to push my shopping cart for Fortino’s over a hedge and I explained what happened to the cashier while purchasing another one and she gave it to me for free! it was a person with either a British or Australian accent I couldn’t really tell lol but she was lovely and super helpful. Thank you so much.🩷 I walked out with the biggest smile on my face“
“Awesome. The staff is so kind to their regulars. There's a family feel among the staff. Professional decorum. Professional clientele. You can work remotely from here using their unlimited free wifi. There's a washroom right there and the news playing. Big windows. It's a welcoming spot.
Parking: There are several available spots near the main entrance. Very convenient on those cold days.“
“The place was very indeed good and I was given a free cake pop and my drink wasn't really shown on the reviews options but my drink was great I loved it really good drinks and service
Kid-friendliness: The lady working at 4 pm gave free cake pop“
“Such attentive staff members and the drinks are always perfect. Almost had my day ruined from getting a gross brown sugar oat milk shaken espresso from another location (Torbram and Queen) and they got so involved in conversation and when I showed it to them they figured out exactly what was wrong with it. And they gave me a perfect one of it.“
“Ordered an iced chai latte with vanilla foam on top and a sprinkle of cinnamon powder, plus a pup cup for my dog — everything was perfect! Ethan and Sav are incredibly hardworking and dedicated. You can really see the effort they put into every order. Kudos to both!!“
“I recently had the pleasure of being served by Merry at Starbucks, and I must say, the experience was truly exemplary. From the moment I stepped in, Merry demonstrated a level of professionalism, warmth, and attention to detail that elevated my entire visit.
Merry is a standout team member whose dedication and demeanor enhance the customer experience. I look forward to future visits knowing that service of this caliber is part of the standard.“
“All the staff are fantastic 👏 i love this location.....amazing customer service.....10 /10 overall experience. :) ..I just want to say thanks for always making me smile ...always making sure myself and loved ones are always takin care of with a smile. Keep up the fantastic work 👏 💪 👍 👌 🙌 amen 🙏“
“I had the most wonderful experience at Starbucks today, all thanks to Simmu! She is truly a gem. Her warm and friendly nature made my day, and her exceptional customer service skills are commendable. Not only did she prepare the best coffee I’ve had in a long time, but she also took the time to ensure everything was perfect.
Simmu’s positive attitude and genuine smile created such a welcoming atmosphere. It’s rare to come across someone who goes above and beyond to make customers feel valued. I’ll definitely be returning, hoping to see her friendly face again. Highly recommend this location, especially with Simmu around!
Thank you, Simmu, for making my coffee run so enjoyable!“
“Visited Saturday evening, Great experience provided by the employees especially by a girl, her name is Harleen. She made my drink correctly exactly how i wanted and answered all my questions patiently despite being busy making drinks. Highly recommended location.“
“This morning I woke up i a terrible mood and choose to stop by my local Starbucks. I had ordered a matcha, and I truly had one of the best experiences I’ve ever had. The employee who made my drink, Ashley, deserves a special shoutout. Not only did my matcha taste absolutely amazing (I could tell it was made with care and attention), but Ashley’s kind, bubbly personality really stood out. Even during the peak of rush hour, when things can get hectic, she managed to stay upbeat, hardworking, and incredibly friendly. She greeted me with a smile, made sure my food and drink came out on time, and genuinely lifted my spirits for the day.
It’s rare to come across someone who can make such a difference in your day through both their work ethic and their energy, but Ashley did exactly that. I left feeling inspired to keep going, all because of her positive attitude. Thank you, Ashley, for showing that even the smallest interactions can brighten someone’s morning. Starbucks is lucky to have someone like her on the team! Speaking of the team great vibes from them aswell looks like a family working together to make everyone's day a little better will definitely be coming back!“
“Dear Starbucks Management,
I am writing to express my sincere appreciation for the exceptional service I received at your 25 Gateway location today. My experience far exceeded expectations, and I felt compelled to share my positive feedback.
The cashier, an Asian gentleman, demonstrated remarkable memory and efficiency in accurately recalling our previous order. This attention to detail significantly enhanced our visit. Furthermore, your employee, Logan, went above and beyond in interacting with my son. He recognized my son's apprehension about his first day back in class, noting his MMA gear. Logan's kindness and attentiveness created a welcoming and comfortable environment, significantly easing my son's nervousness.
Finally, the quality of the beverage prepared for me was outstanding. The care and precision evident in its preparation were truly noteworthy.
The entire team at this location provided an exceptional customer experience. I would like to commend both the cashier and Logan for their professionalism, attentiveness, and commitment to providing outstanding customer service. They are true assets to your company.“
“This is hands down my favourite Starbucks location! The staff here always get my drink exactly right—consistently perfect every time. I’ve been to so many other locations, but none of them compare to the service and attention to detail here. Friendly team, fast service, and a welcoming vibe. Huge shoutout to this crew—they make my day, every time I visit!“