“I stopped in during my Christmas shopping, and although the store was extremely busy, the staff remained professional, welcoming, and personable. My drink was made perfectly, and the barista even took a moment to confirm it was prepared exactly the way I wanted. It’s the small details like this that truly create a positive experience. Thank you to the hardworking team for maintaining such great service during the Christmas rush.“
“All the staff are fantastic 👏 i love this location.....amazing customer service.....10 /10 overall experience. :) ..I just want to say thanks for always making me smile ...always making sure myself and loved ones are always takin care of with a smile. Keep up the fantastic work 👏 💪 👍 👌 🙌 amen 🙏“
“Awesome. The staff is so kind to their regulars. There's a family feel among the staff. Professional decorum. Professional clientele. You can work remotely from here using their unlimited free wifi. There's a washroom right there and the news playing. Big windows. It's a welcoming spot.
Parking: There are several available spots near the main entrance. Very convenient on those cold days.“
“This is one of my go-to Starbucks locations! The staff are always friendly, welcoming, and quick to help with any menu questions. My drinks are consistently great, and even the one time they were out of what I ordered, they went above and beyond to make it right. The atmosphere is great, and the team’s positive energy really stands out. Always a pleasure stopping by here!“
“I had such a great experience at this Starbucks. Renee (sorry if I spelled your name wrong!) was at the register and honestly, she’s the reason I’m giving this 5 stars. She was so kind, welcoming, and definitely a girls’ girl. The drinks looked amazing too, but her energy really made my visit“
“I had the most wonderful experience at Starbucks today, all thanks to Simmu! She is truly a gem. Her warm and friendly nature made my day, and her exceptional customer service skills are commendable. Not only did she prepare the best coffee I’ve had in a long time, but she also took the time to ensure everything was perfect.
Simmu’s positive attitude and genuine smile created such a welcoming atmosphere. It’s rare to come across someone who goes above and beyond to make customers feel valued. I’ll definitely be returning, hoping to see her friendly face again. Highly recommend this location, especially with Simmu around!
Thank you, Simmu, for making my coffee run so enjoyable!“
“⭐⭐⭐⭐⭐
This place deserves all the stars. The staff here is consistently amazing. I’m very particular about my chai latte, and they make it to perfection every single time.
On the rare occasion I’ve shared that it wasn’t quite right, they’ve never complained — not once. They simply remake it with kindness and care. That level of service really stands out.
I genuinely love this location. It’s my go-to Starbucks — I’d rather come here or not at all“
“Went through the drive-thru this afternoon and asked the employee working it what tea is good for a headache. She responded, “I am not a doctor…”. I don’t think she realized how it came across and I was feeling too unwell to make a big deal about.
For future, I would hope someone preparing/selling tea would at least have a general idea of different products and what they’re good for. Otherwise they need to do better training and also need to do better training about how to respond more appropriately in a customer-focused position.“
“Visited Saturday evening, Great experience provided by the employees especially by a girl, her name is Harleen. She made my drink correctly exactly how i wanted and answered all my questions patiently despite being busy making drinks. Highly recommended location.“
“This is my go to Starbucks since it’s right by my house. The staff is always very nice and love their blonde roast coffee. I also enjoy their breakfast sandwiches from time to time, especially the egg and pesto and the double smoked bacon. Aside from that, I love the honey citrus mint tea whenever I feel like I’m getting sick or just need something soothing to sip on.“
“Dear Starbucks Management,
I am writing to express my sincere appreciation for the exceptional service I received at your 25 Gateway location today. My experience far exceeded expectations, and I felt compelled to share my positive feedback.
The cashier, an Asian gentleman, demonstrated remarkable memory and efficiency in accurately recalling our previous order. This attention to detail significantly enhanced our visit. Furthermore, your employee, Logan, went above and beyond in interacting with my son. He recognized my son's apprehension about his first day back in class, noting his MMA gear. Logan's kindness and attentiveness created a welcoming and comfortable environment, significantly easing my son's nervousness.
Finally, the quality of the beverage prepared for me was outstanding. The care and precision evident in its preparation were truly noteworthy.
The entire team at this location provided an exceptional customer experience. I would like to commend both the cashier and Logan for their professionalism, attentiveness, and commitment to providing outstanding customer service. They are true assets to your company.“
“This is hands down my favourite Starbucks location! The staff here always get my drink exactly right—consistently perfect every time. I’ve been to so many other locations, but none of them compare to the service and attention to detail here. Friendly team, fast service, and a welcoming vibe. Huge shoutout to this crew—they make my day, every time I visit!“