Tim Hortons in London

“I come here almost every day and they always greet me with a smile—and have my Roasted Hazelnut Cold brew with Oat milk’ ready before I even ask! The staff are super friendly, remember my order, and do their best to accommodate even when they’re low on stock. Feels like a little part of my daily routine I actually look forward to. Thanks, team! 🙌☕️“

“Always super sweet staff, very efficient and kind. Even had an almost altercation with one of the other customers starting something and the cashier managed to settle it right down without me needing to hardly say or do a thing, and was very kind along with other staff afterwards as well(thanks btw to whatever lady spoke up when a woman was gonna rock my shit for my phone payment being slow lol), very much appreciated. Food and drinks are always great too, and they're honestly the ONLY tims between here and Woodstock since I've worked in timmies myself that has managed to make my steeped tea correctly, so definitely my fav in the city so far!“

“Even with the Circle K and Timmies together you just have a small amount of waiting for service but coffee was fresh (dark roast) and muffins(chocolate hazelnut) were fresh as well .Most customers are hurriedly getting gas and smokes but all are quite pleasant. In fact I go by here checking for metal or tools on Highbury and one guy asked what I was doing checking bushes and hidden spots . After I told him he said what would you like from the store I suggested cigarettes and he did get them for me. Thankyou and nice King Corso protecting your truck!

Parking: Beside the gas pumps there is approx 4 spots and a couple more at the far side of the lot but remember Timmies has a drive through and seems quite busy consistently with other vehicles get gas or a quick store purchase.

Wheelchair accessibility: The main doors are wheelchair accessible how ever if it is busy there isn't much maneuvering to be had with two businesses running in one store.“

“The best service I've had at a Tim Hortons in a very long time. All of the staff I encountered and observed were kind, pleasant, and efficient. Order turnaround time was extremely quick despite it being quite busy. Unfortunately it seems rare these days to find a Tim Hortons with decent and efficient service so I had to leave a review because I was so pleased with the service here.“

“This is truly one of the best Tim’s in the city. Everybody seems to be happy and the staff is all kind and courteous. They’ve gotten my order right every time and it’s always delicious!
Bonus that the drive-thru is rarely backed up and if it is it generally moves very quickly ?“

“This Tim Hortons does not have the washrooms locked which I appreciate, and they were clean. The guy at cashier was responsive. The food was hot and good. There were some crumbs on bar table I was seated at. The food was a tad slow but not a bad speed.“

“The staff get to know there customer and remember there orders just all around great staff and a very friendly atmosphere I don't think I've ever had a issue with any order they did forget a hash brown but quickly fixed my order with an apology witch was nice Linda and her staff are super nice I wish it was open Sunday that would be my only complaint“

“🌟🌟🌟🌟🌟
I want to take a moment to recognize one of the amazing team members at this Tim Hortons. Mattgew always greets customers with a warm smile and a friendly attitude. His customer service is truly outstanding — he goes above and beyond to make sure we’re happy, and he often offers us great options with kindness and care. It’s rare to find someone so genuinely welcoming and attentive. Thank you for making every visit such a positive experience. You truly make a difference!👌“

“I come to this location a lot with my friends and family, and had never once been disappointed! The hot chocolate is absolutely delectable and I love the honey cruller doughnut! It's not usually busy and The service is very good. I love the little seating area and it's kept clean most of the time.“

“Sharing my incredible experience at this location I frequent. Over the past few months, I've been a loyal customer, and I can confidently say that my experiences have been nothing short of phenomenal! I understand that the drive-thru can get quite busy at times, but the professionalism and customer service I’ve received have truly blown me away. I have been consistently impressed by the staff, particularly a wonderful lady named Tracy. Her dedication to providing top-notch service is evident with every interaction, and I am always greeted with a warm smile, no matter how hectic it gets. I genuinely believe that Tracy deserves recognition for her amazing work. It’s hard to understand why she hasn't been considered an ambassador of service throughout the region yet! Her commitment to customer satisfaction sets a high standard, and I think she would be a fantastic representative for Tim Horton.

Keep up the great work Tracy, you are a champion!“

“Most of my experiences here have been good but recently my orders have been getting messed up. Last week I ordered an iced capp and a caramelized onion and parmesan savory pinwheel instead I got an iced capp and roasted red pepper and Swiss savory pinwheel, and today I ordered 1 medium iced capp, 1 bacon farmer's wrap, and 1 caramelized onion and parmesan savory pinwheel. The employee who input my order entered 1 medium iced capp, 1 caramelized onion and parmesan savory pinwheel, and 2 bacon farmer's wraps. I brought it to the attention and got a refund for the extra bacon farmer's wrap they added to my order but this wouldn't have happened if the order was entered correctly“

“This was one of the nicer Tim Hortons I've been to! Austin was an awesome worker and went above and beyond to make my visit. He was smiling and very kind. In any of his downtime, he was sure to immediately go to clean tables and tidy the area. Such an amazing employee!!! The food was fine, pretty quick service. The bathroom was very clean!“

“I hit this Tim Hortons EVERY morning, and the service is always fast, friendly, and audibly understandable.
The morning staff are always super welcoming, and ready to take your order with a smile!
Classically Canadian, if you're looking for the old school Tim's experience, this is your stop.“

““I’ve had the pleasure of knowing Jiya, and I must say she is an absolute gem! She has a wonderful nature and is incredibly cooperative, making any experience with her enjoyable and smooth. Highly recommended for anyone looking for kindness and genuine teamwork.

Let me know if you’d like to personalize this further!“

“I can confidently say the Tim Hortons at Hyde Park in Oakville is one of the best I’ve ever been to. The service is always quick and friendly, the atmosphere is clean and inviting, and the location is beautiful and peaceful — perfect for a coffee break or a quick meal.

What really sets this location apart is the freshness of the food. — it’s always freshly baked and you can actually taste the difference. The pastries, bagels, and breakfast items just seem to be a notch above other Tim Hortons locations. Everything tastes like it was made just moments before serving — warm, soft, and delicious.
I also want to personally mention Razia, the manager. She’s one of the kindest, most attentive people I’ve come across in customer service. I had an issue with my order once, and not only did she resolve it quickly, but she also went out of her way to make sure I left happy. She checked in with a warm smile, apologized sincerely, and even offered a complimentary item — something small, but it left a lasting impression. You can tell she truly cares about her customers and her team.

Thanks to Razia and her incredible staff, every visit to this Tim Hortons is a pleasant one. Highly recommend stopping by — you’ll be treated with respect, served with a smile, and leave with fresh, delicious food every time.“

“I had an excellent experience at this Tim Hortons location! The food was fresh and delicious as always—especially the classic double-double and Timbits. The service was quick and friendly; the staff made sure the order was accurate and served with a smile. The atmosphere was clean, cozy, and welcoming—perfect for a quick bite or a coffee break. Highly recommend stopping by this location!“

“We went thru the drive thru i just wanted to say the gentleman (Alpren) taking our order was very nice accurate and made sure our iced coffee wanted the cane sugar with the chocolate syrup, alot of tims don't ask just assume and then most of the time don't put the cane syrup in. Everything was made correctly, it was fast and super friendly at the window. Thank you for a great quick Correct experience.“

“Fast and super friendly! The kind of service and chit chat that I don’t usually come to expect from a quick service restaurant. It felt like the kind of place I’d actually want to come back to - simply because the people working there were wonderful.“

“We love this location’s service!! First, they ALWAYS heard your order well in the drive through and it really feels nice! Second, they checked if they have all you want available and last but not least, all of them are so nice when you come over the window to pick up your order!! Our fav Tims! Ps) None of my relatives work here so this comment is completely objective.“

“My daily go to.

The guest service is always very prompt and curtious.

I am especially impressed with Melissa, who always goes above and beyond. Her smile always makes my day.

The coffee is always made right, and everything is as is to be expected from a tim hortons.“

“I went there almost 5:30 in the morning. There was a guy on the drive thru named Ishwor. He did listen to me very carefully and followed instructions. The service was very fast and the drinks were really well made. Overall a good start of the day.“

“Tim Hortons at night never disappoints! The service is quick, and the coffee is always on point. A big shoutout to Sharn, who consistently provides excellent service with a friendly attitude. It’s always a pleasant experience stopping by when she’s on shift. Highly recommend this location!“

“Consistent service and quality.. Exactly what one would expect from a Tim Hortons. Small restaurant in a gas station - not sure how they get it all done in their small space! I will adjust my commute to ensure I always come to this location.“

“Always get fast and friendly service. The English muffins are never toasted enough and taste raw, I suggest the bagel upgrade or the tea biscuits. Drive thru will have long lines but it moves pretty quickly. The bathrooms have not been good when I've attempted to use them.“

“This Tim Hortons is my daily stop into town, and I couldn’t imagine starting my mornings anywhere else! The staff are always cheerful and warm, and the service is consistently quick and efficient. Thank you to the whole team for making my mornings better!“

“I don’t remember her name but the nice young girl who served me was fast and efficient I ordered 50 Timbits and a donut and I got it in less than 3 minutes (I dined in) she also placed my donut flat on the bottom of the bag so it didn’t stick to the sides by far the fastest and nicest experience I’ve had in a while“

“I recently visited this Indian restaurant and had a great time, especially with the Gujarati dish—it was absolutely delicious and full of authentic flavors! The only downside was that the roti took a while to come out, and I noticed the staff was struggling to keep up with the orders. However, Rahul was really doing his best to manage everything and was very attentive. Overall, it was a nice experience, but you need to be patient as the food may take some time. Worth the wait if you're not in a rush!

Vegetarian options: Gujarati Thali“

“Im a Huge Tim Hortons coffee lover especially with a Boston Cream donut. The Baker at the Hamilton rd. store does something Amazing with the chocolate topping that every other Tim's should do as a rule. It's hands down the best Boston Cream donut this guy has ever eaten. Bravo!“

“I come here early afternoon everyday for a large cappuccino. Most of the staff is very friendly, beyond who’s serving me at the drive through many staff members will come up to the window to say hello upon noticing me, admittedly I’m very polite and friendly also. Beyond the friendliness this location is the only one I know of that still actually knows how to make a cappuccino or pretty darn close (1/3 espresso, 1/3 steamed milk, 1/3 foam), other locations hand you a cup of warm milk, like a wet latte. Sure sometimes it goes wrong but most times it’s right, I will find myself in the north end wanting a cappuccino and will drive all the way here to get it. They are consistent, don’t know what happened with other locations, a couple years ago the cappuccinos were pretty consistent across Tim Hortons.

Great work everyone!“

“Went there today in the afternoon and found out they got rid of the tables and chairs. Which they should done it a long time ago, due to many homeless sleeping and just hanging out. Making the customer experience poor. I’m glad that the staff all spoke up about their safety being at risk. Which that area being full of homeless and addiction problems, causing issues to the staff and other customers. Your staff deserve a safe work environment and not have to worry about homeless people sleeping and hanging out inside when there’s other customers need to be served. This is a stepping stone to provide homeless from soliciting too long.“

“No consistency in the orders(Taste) sometimes the coffee is too sweet, other times it smells bad or tastes bitter. Donuts are good.
But i like to sit and spend time here .

Vegetarian options: Vegetarian options are not much.

Kid-friendliness: Yes“

“My opinion on this Tim Hortons location is so strong, I needed to post another review to appreciate the staff. This time I was served by a Vani I believe. Even though I ordered 5 coffees, it took no longer than 3 minutes to get my order. Very impressed with the staff here. 5 stars. Keep up the good work!“

“I visited this one a couple times, usually Sunday when my kid is at baseball practice at Northridge. Always get the order right, so far, and everyone is pleasant (except that one lady on drive thru last week - she was not a happy lady that day but luckily I walked in!).

The only issue I have - and it’s not just this one - (aside from the fact that it seems every location has elected to forgo keeping Canadian Maple or even any maple products) is that people keep giving me a Boston Cream or double chocolate donut in a bag with the fondant against the bag!! Then I end up with a plain, dry donut. Annoying. In the summer, do yourself a favour and ask for a glazed donut. At least the glaze stays on, even in a bag!

Vegetarian options: I mean - for breakfast, just don’t get meat. And all baked goods are not meat. I hope.

Parking: I didn’t drive there but there are spots to park.“

“Last time i put in a one star review.but this time iwould like to make it a 5 star.saw one of the directors in store helpin out the employees and doing a good job at customer retention and great communication!keep it up mate.you are inspiring your team!!“

“Very easy going and great customer service!

Kid-friendliness: Kids were calm and recognized that it was a calm environment and the staff were very kind to people of all ages

Parking: Parking is always crazy but still a good amount of spaces.

Wheelchair accessibility: My wife is disabled and the access abilities were helpful.“

“Today before my 9am class I went to get a coffee. I ordered a medium caramel iced coffee, got my coffee, and made my way to class. It wasn't until I took a sip in class that the coffee was extremely strong and bitter. I went back and asked if I could just get a little bit more cream into the cup. The lady told me not to worry and said she will remake it fully with extra cream and caramel. I told her she didn't need to do that, but she insisted and made me a new coffee. I want to thank this employee for being extremely kind and having excellent customer service. I didn't get her name unfortunately, but she was amazing and the coffee was good!!!“

“It might be this one or the cafeteria one but there was a lady it was a tough day and this Tim Hortons staff was so sweet and then after I watched her and she was just that kind and sweet with everyone I even talked with her and figured out her name was Christine it made the day so much brighter we all need a “

“During the covid-19 the restaurant has presented itself to be taking precautions to protect customers and staff. I appreciate the amount of cleaning I've seen happening even though I'm at the drive-thru! Staff are always friendly, you get what you order and the menu is always changing to keep things interesting. great place.“

“I drink 5 to 10 french vanillas with coffee everday no matter where I am. I think Tim Hortons should offer sum form of a customer coffee card that gives you a free coffee once in awhile,especially when your spending more a month than some people make.“

“I go to this Tim Hortons every day I'm at the office. I've been to many different Tim Hortons over the years and, previous to going here, adamantly refused to come back. However, this Tim Hortons is great! Their coffee actually tastes good and the staff is super friendly and all work so so hard. It's honestly the only one I'll ever go to. Big ups to the staff here for handling rush after rush every single week day.“

“Very small drive through Shope.I recently visited the Tim Hortons drive-through coffee shop and had a wonderful experience. From the convenience of the drive-through service to the quality of their coffee, I was impressed.First and foremost, the staff at Tim Hortons were friendly and efficient. Despite the long queue, they managed to keep the line moving quickly, ensuring minimal wait times. The ordering process was smooth, and they got my coffee ready in no time.Now, let's talk about the coffee itself. Tim Hortons never disappoints in this department. The aroma and taste of their coffee are simply fantastic. It was rich, flavorful, and had the perfect balance of strength and smoothness. The size options were generous, offering a range of choices to suit different preferences.I also appreciated the value for money at Tim Hortons. The prices were reasonable, especially considering the quality of the coffee and the overall experience. It's always nice to enjoy a delicious cup of coffee without breaking the bank.The only reason I'm not giving a full 5-star rating is that the drive-through area can get a bit congested during peak hours, which may lead to a slight delay. However, this is a minor inconvenience and doesn't overshadow the positive aspects of my visit.Overall, Tim Hortons drive-through is a reliable go-to spot for coffee lovers on the go. Their friendly service, great-tasting coffee, and reasonable prices make it a top choice for a quick caffeine fix. I highly recommend giving them a try.Note: This review is based on my personal experience and preferences. Results may vary for others.“

“My go to for breakfast! One of the cleaner locations in London, service is always very friendly with a big smile Shoutout Nour! Availability of options vary day to day, often times I cannot get the Ryan reynolds even though it’s early! Otherwise great“

“For a Tim Hortons, this place always does a perfect job. The ladies working there are just excellent, I’m particularly fond of Jackie who remembers my order and always adds a sleeve to my drink when she sees my name. They somehow manage to have the touch of a small town coffee shop will being one of the busiest places in town. I come 5 days a week and I’d give 5 stars everyday. Also absolutely love their mascot, Goldie!“

“Still our favourite Tim Hortons location in London !! Customer service is definitely great, and the staff are hard-working individuals. Even though cannot always agree on the quality of food/drinks, as it varies, this is usually the best place to go. Most accurate. Best breakfast sandwiches for sure, as they are usually always top quality.“