Tim Hortons in Waterloo

“I had a great experience at this Tim Hortons.

Nishant is very nice, polite, and provides excellent customer service. He is friendly, always has a smile, and makes customers feel welcome. My grandma was so happy with him. He works very fast.

Thank you, Nishant, for making my visit enjoyable!
🙏“

“Excellent service! The staff member was friendly, professional, and very efficient. They greeted customers with a smile, handled orders accurately, and made the experience enjoyable. Their positive attitude and dedication to customer service really stood out. The coffee was also fresh, delicious, and prepared perfectly. Thank you for the great service“

“Lovepreet is doing a fantastic job as a manager. She works very hard and keeps the store running smoothly,even during the morning rush. Her team is friendly, fast and well coordinated. You can really feel the positive and peaceful environment in the store.“

“A convenient spot for a quick coffee, it's never busy and doesn’t offer a full breakfast menu, just muffins and similar items. It’s attached to a convenience store with a gas station, has friendly staff, and even offers a drive-through.“

“I really love Tim Hortons for their food and drinks. I’ve been to this location several times, and it’s been consistently good. The team is always polite, the restaurant is clean, and my order is usually ready faster than expected. It’s nice to have a place where you can count on friendly service and a good cup of coffee every time.“

“Finn is a great barista! He pays close attention to every order detail, making sure my iced coffee with oat milk is prepared exactly as requested and tastes perfect every time. He truly reflects outstanding hospitality with his friendly attitude and excellent customer service.“

“I ordered one coffee through APP on the way to central king street but I didn’t realize that I have chosen a wrong address. It’s should be Time on 109 King Street. When I arrived at coffee shop the staff was very nice and she offered me my order after knowing the situation. That’s very sweet. Thank you.“

“Me lenda and Lenard love your doughnuts. They make me buy 4 dozen a day. The dog gets more than me because they eat them all. even though your workers are very slow and I have to say my order 4 times i would still recommend Tim's. My favorite doughnuts are the ones with cream in the middle because it reminds me of the lard in lendas rolls. #Lendaisfat #Loveyourspecialcream #WishIhadalifesizedoughnuttolastmetheweek“

“Jashandeep was awesome she gave me full ice cap it was amazing and Chan service was great nice team players Tims

This is me giving a review a second time Name Abigale she was awesome too exceptional service all of the people who work are awesome here been coming here almost for an year or more“

“Its a normal time hortons. You get what you get with the food, its not going to be high class. But I was pleasantly surprised by the service. The workers when I went on a Sunday were very friendly and got me my food quick. There is also charging ports if need, but no wifi.“

“The food and the service is just fine, but the menu on the screens in store hardly ever shows all menu items nor does the Tims app if you want a sandwich you pretty much have to order from memory unless you want one of the steak sandwiches, then you can order it in the app since those 3 are the only sandwiches the app ever shows for me. Makes the ordering process less fluid than it could be. Also, the urinal in the men's bathroom is wore out and has been for a long time. It needs to be replaced as the drain has so much buildup in it that it barely flows. Time for some serious deep cleaning and maintenance. The place is usually not very clean, at least in the washrooms.“

“Hands down the best coffee to align to my taste. Has good amount of seating. The last visit for Dine-in left a sour taste however. My coffee along with several other orders were continued to be kept at the counter. The display kept showing my order was in progress along with every other order (obviously it was not working/helping). No one was calling for names to get their order picked up (had few others waiting alongside with me). After good 10 mins of waiting, looked into the pile myself and grabbed my order of coffee. Requesting either to fix the screen so it gets updated or at least call out the name in the order (like every other Tim Hortons does).

I will still go, but will prefer Drive thru (the drive path has a big water drain - which I dont think we can do anything about it, but could have avoided while desining the pathway).“

“The coffee was delicious and the prices were very affordable. We ordered two iced lattes and one brookie ,everything was so good! We really loved it, and it only cost 11 Canadian dollars in total. Definitely a great spot for quality coffee at a budget-friendly price!“

“Today I ate a loaded bacon egg croissant sandwich with maple butter. it was soooo good. like i’ve eaten at tim’s all my life but nothing hit harder that that sandwich today. The main feature was the fact that croissant was super moist and buttery as opposed to being dry. Cannot stop thinking about it. Will eat it again for dinner tonight.“