Tim Hortons in Waterloo

“Good experience overall. The staff were friendly and polite, and my order was prepared quickly. The restaurant was clean and well-maintained. The food and coffee tasted fresh, though there was a small delay during a busy period. Overall, a reliable place for a quick meal or coffee, and I would definitely visit again.“

“Excellent service! The staff member was friendly, professional, and very efficient. They greeted customers with a smile, handled orders accurately, and made the experience enjoyable. Their positive attitude and dedication to customer service really stood out. The coffee was also fresh, delicious, and prepared perfectly. Thank you for the great service“

“A convenient spot for a quick coffee, it's never busy and doesn’t offer a full breakfast menu, just muffins and similar items. It’s attached to a convenience store with a gas station, has friendly staff, and even offers a drive-through.“

“Me lenda and Lenard love your doughnuts. They make me buy 4 dozen a day. The dog gets more than me because they eat them all. even though your workers are very slow and I have to say my order 4 times i would still recommend Tim's. My favorite doughnuts are the ones with cream in the middle because it reminds me of the lard in lendas rolls. #Lendaisfat #Loveyourspecialcream #WishIhadalifesizedoughnuttolastmetheweek“

“Its a normal time hortons. You get what you get with the food, its not going to be high class. But I was pleasantly surprised by the service. The workers when I went on a Sunday were very friendly and got me my food quick. There is also charging ports if need, but no wifi.“

“Honestly, Tim Hortons is my go-to spot for a quick coffee and snack. The coffee always hits the spot and the food is pretty decent for the price. Nothing fancy, but it’s quick, convenient, and perfect when you just need something fast. Staff are usually chill too. 👍“

“Professional staff, fresh food, clean store. Overall, this place is very good and they make sure all their customers are satisfied. I really like the way this place is being run, I can tell that all the workers genuinely try their best. This place has really improved since the end of last year, keep up the good work to this Tim's.“

“I had a great experience at Tim Hortons today. The customer service was excellent — the staff were friendly, patient, and efficient even during a busy time. My order was prepared quickly and correctly, and the team maintained a positive attitude throughout. It’s always nice to see employees who genuinely care about customer satisfaction. Keep up the good work!“

“Jashandeep was awesome she gave me full ice cap it was amazing and Chan service was great nice team players Tims

This is me giving a review a second time Name Abigale she was awesome too exceptional service all of the people who work are awesome here been coming here almost for an year or more“

“The food and the service is just fine, but the menu on the screens in store hardly ever shows all menu items nor does the Tims app if you want a sandwich you pretty much have to order from memory unless you want one of the steak sandwiches, then you can order it in the app since those 3 are the only sandwiches the app ever shows for me. Makes the ordering process less fluid than it could be. Also, the urinal in the men's bathroom is wore out and has been for a long time. It needs to be replaced as the drain has so much buildup in it that it barely flows. Time for some serious deep cleaning and maintenance. The place is usually not very clean, at least in the washrooms.“

“The coffee was delicious and the prices were very affordable. We ordered two iced lattes and one brookie ,everything was so good! We really loved it, and it only cost 11 Canadian dollars in total. Definitely a great spot for quality coffee at a budget-friendly price!“

“Hands down the best coffee to align to my taste. Has good amount of seating. The last visit for Dine-in left a sour taste however. My coffee along with several other orders were continued to be kept at the counter. The display kept showing my order was in progress along with every other order (obviously it was not working/helping). No one was calling for names to get their order picked up (had few others waiting alongside with me). After good 10 mins of waiting, looked into the pile myself and grabbed my order of coffee. Requesting either to fix the screen so it gets updated or at least call out the name in the order (like every other Tim Hortons does).

I will still go, but will prefer Drive thru (the drive path has a big water drain - which I dont think we can do anything about it, but could have avoided while desining the pathway).“