Tim Hortons in Waterloo

“Huge thanks to Melody and Aliyah for their help with our large order! They made the whole process seamless and stress-free. Our coffee and tea order was ready right on time, and their kindness really made our day. We’ll definitely be back!“

“I had a great experience at Tim Hortons! I ordered the Cilantro Veggie Bowl, and it was fresh, delicious, and full of flavour. The ingredients were well combined, making it a satisfying vegetarian meal. Special thanks to Ravneet Kaur for the excellent customer service and friendly attitude. Her kindness and professionalism made my visit even better. Great food and wonderful service! Highly recommended!“

“I'm a former customer, and I'm so happy this Tim Hortons finally has a drive-thru! It makes everything so much more convenient. Even though it has only been open for a short time, I'm really impressed with how fast and organized the team is. They take orders quickly, prepare everything efficiently, and the staff are always friendly and welcoming. It's great to see such excellent service right from the start. Keep up the amazing work.“

“Extremely satisfied with my experience today. I grabbed my coffee and breakfast from here and a lady help me I think her name was Zuhal she was really nice and helpful. The other employees were very friendly as well. Tim Hortons is the best always. ☺👍“

“I had a really great experience at Tim Hortons, and I especially want to recognize an employee named Adham. From the moment I was served, Adham was very friendly, respectful, and welcoming. He provided excellent customer service and made sure everything was handled quickly and correctly.

It’s always nice to come across an employee who genuinely seems to care about making customers feel comfortable and appreciated. Adham was polite, patient, and had a positive attitude throughout my visit. Even though it was just a regular trip to Tim Hortons, his great service made the experience stand out.

I really appreciate the effort and professionalism he showed. Employees like Adham make a big difference and are a great representation of the restaurant. I would definitely come back again, and I hope his hard work gets recognized. Thank you, Adham, for the excellent service! Definitely a 5-star experience!“

“Stopped by on a weeknight after a late walk and they still had a couple of tables free where my dog could just lie down under my feet without anyone fussing. Grabbed a coffee and a box of timbits, and the staff at the counter around 8pm actually asked if my pup wanted a water cup, which was a nice touch. The place felt relaxed, not rushed like it can get during the morning crowd, so we just hung out for a bit. Parking right out front made it easy to pop in without leaving him alone in the car too long.“

“I’ve been to this Tim Hortons a few times now, and every visit has been a good one. The staff are always polite, patient, and greet you with a smile, even when it’s busy. My order is consistently fresh and made just the way I like it. The place is clean, the service is quick, and the overall atmosphere is welcoming. You can tell the team works hard to keep everything running smoothly. Definitely one of the better Tim Hortons locations, and I’ll keep coming back. Highly recommend!“

“It was the first time I went to this Tim Hortons location. I ordered my usual chicken bowl and it was yummy! Probably the best one I have had so far. The peanut butter cookie was also very tasty. The staff were very friendly and polite, and my order was prepared quickly. Highly recommended.“

“The guy working the night shift today made my coffee perfectly, as he always does! My customized order is barely right at other times, but he gets it right every time. Great service and always a pleasant experience! ☕Employees like him deserve recognition for their hard work!“

“I had an excellent experience at Tim Hortons thanks to one of the staff members. Constance was very welcoming, friendly, and incredibly professional from the moment I walked in. Despite the store being busy, they stayed positive, worked efficiently, and made sure my order was accurate. Their great attitude and genuine customer service made my visit enjoyable. It's clear they take pride in their work and care about their customers. Thank you for going above and beyond—I really appreciate the outstanding service!“

“Me lenda and Lenard love your doughnuts. They make me buy 4 dozen a day. The dog gets more than me because they eat them all. even though your workers are very slow and I have to say my order 4 times i would still recommend Tim's. My favorite doughnuts are the ones with cream in the middle because it reminds me of the lard in lendas rolls. #Lendaisfat #Loveyourspecialcream #WishIhadalifesizedoughnuttolastmetheweek“

“I believe night staff’s approach needs to be improved. The guy literally just said me “my kitchen staff is on break i donot know how to cut a crossiant and put butter on it”😂 I couldnot even argue because it was funny man.“

“Today I ate a loaded bacon egg croissant sandwich with maple butter. it was soooo good. like i’ve eaten at tim’s all my life but nothing hit harder that that sandwich today. The main feature was the fact that croissant was super moist and buttery as opposed to being dry. Cannot stop thinking about it. Will eat it again for dinner tonight.“

“The coffee was delicious and the prices were very affordable. We ordered two iced lattes and one brookie ,everything was so good! We really loved it, and it only cost 11 Canadian dollars in total. Definitely a great spot for quality coffee at a budget-friendly price!“