Tim Hortons in Waterloo

“I had a great experience at this Tim Hortons.

Nishant is very nice, polite, and provides excellent customer service. He is friendly, always has a smile, and makes customers feel welcome. My grandma was so happy with him. He works very fast.

Thank you, Nishant, for making my visit enjoyable!
🙏“

“Great experience! The coffee was fresh and delicious, the food was tasty, and the staff were friendly and welcoming. Service was quick, the restaurant was clean, and everything was reasonably priced. Definitely a great place to stop for a coffee, breakfast, or a quick snack. Special thanks to Rupinder. I’ll be coming back again! ☕🍩“

“I had a wonderful experience at this Tim Hortons. The staff were very friendly, welcoming, and professional. The service was fast and efficient, and my order was prepared perfectly. The restaurant was clean and had a great atmosphere. I really appreciate the team’s hard work and positive attitude, especially during busy hours. I will definitely be coming back!“

“A convenient spot for a quick coffee, it's never busy and doesn’t offer a full breakfast menu, just muffins and similar items. It’s attached to a convenience store with a gas station, has friendly staff, and even offers a drive-through.“

“I’ve been to this Tim Hortons a few times now, and every visit has been a good one. The staff are always polite, patient, and greet you with a smile, even when it’s busy. My order is consistently fresh and made just the way I like it. The place is clean, the service is quick, and the overall atmosphere is welcoming. You can tell the team works hard to keep everything running smoothly. Definitely one of the better Tim Hortons locations, and I’ll keep coming back. Highly recommend!“

“I had a great experience at Tim Hortons! The coffee was fresh and delicious, the food was great, and the staff were very friendly and welcoming. The service was excellent, and everything was clean and comfortable. I really enjoyed my visit and will definitely come back again!“

“I ordered one coffee through APP on the way to central king street but I didn’t realize that I have chosen a wrong address. It’s should be Time on 109 King Street. When I arrived at coffee shop the staff was very nice and she offered me my order after knowing the situation. That’s very sweet. Thank you.“

“Me lenda and Lenard love your doughnuts. They make me buy 4 dozen a day. The dog gets more than me because they eat them all. even though your workers are very slow and I have to say my order 4 times i would still recommend Tim's. My favorite doughnuts are the ones with cream in the middle because it reminds me of the lard in lendas rolls. #Lendaisfat #Loveyourspecialcream #WishIhadalifesizedoughnuttolastmetheweek“

“I believe night staff’s approach needs to be improved. The guy literally just said me “my kitchen staff is on break i donot know how to cut a crossiant and put butter on it”😂 I couldnot even argue because it was funny man.“

“I had an excellent experience at Tim Hortons thanks to one of the staff members. Constance was very welcoming, friendly, and incredibly professional from the moment I walked in. Despite the store being busy, they stayed positive, worked efficiently, and made sure my order was accurate. Their great attitude and genuine customer service made my visit enjoyable. It's clear they take pride in their work and care about their customers. Thank you for going above and beyond—I really appreciate the outstanding service!“

“Its a normal time hortons. You get what you get with the food, its not going to be high class. But I was pleasantly surprised by the service. The workers when I went on a Sunday were very friendly and got me my food quick. There is also charging ports if need, but no wifi.“

“The food and the service is just fine, but the menu on the screens in store hardly ever shows all menu items nor does the Tims app if you want a sandwich you pretty much have to order from memory unless you want one of the steak sandwiches, then you can order it in the app since those 3 are the only sandwiches the app ever shows for me. Makes the ordering process less fluid than it could be. Also, the urinal in the men's bathroom is wore out and has been for a long time. It needs to be replaced as the drain has so much buildup in it that it barely flows. Time for some serious deep cleaning and maintenance. The place is usually not very clean, at least in the washrooms.“

“The coffee was delicious and the prices were very affordable. We ordered two iced lattes and one brookie ,everything was so good! We really loved it, and it only cost 11 Canadian dollars in total. Definitely a great spot for quality coffee at a budget-friendly price!“

“I usually enjoy coming here, but one thing that consistently bothers me is that the coffee/tea is not stirred properly. Whether it’s sugar, cream, or milk, it often settles at the bottom, and I have to stir it again myself. It might seem small, but it makes a difference in the taste and experience. I hope this can be improved going forward.“

“Today I ate a loaded bacon egg croissant sandwich with maple butter. it was soooo good. like i’ve eaten at tim’s all my life but nothing hit harder that that sandwich today. The main feature was the fact that croissant was super moist and buttery as opposed to being dry. Cannot stop thinking about it. Will eat it again for dinner tonight.“