Tim Hortons in Guelph

“Great and fast service, food was all prepared properly and staff was friendly.

A staff member named Christopher made sure to give a great welcoming smile when I got my food.

I will definitely be back to this wonderful and welcoming establishment.“

“Mostly efficient. Occasionally get a new employee who’s unfamiliar with the price structure in RRTR contest, or doesn’t speak much English, but this place has lovely managers, who get them back on track, and gently make sure their training progresses onward.“

“⭐⭐⭐⭐⭐

Amazing service every single time. The staff are always friendly, fast, and genuinely welcoming — you can tell they care about their customers. The store is clean, organized, and runs efficiently even during busy rushes.

The owners clearly take pride in what they do. It shows in the way the team operates and how customers are treated. It’s refreshing to see leadership that values both quality and community.

Highly recommend this location if you’re anywhere near 232 Silvercreek Parkway North!“

“I Come Pretty Much Strictly to This Tim Hortons Branch and I Know and Recognize Just About Every as They Do Me and It’s Always a Fun/Happy Exchange in Conversation 🫠❣️❣️👍

The Service…. Well Let’s Just Say I Don’t Have to Say Much Because They Always Take Good Care of Me☺️“

“Had a very pleasant experience with Riddhi at this location. She was friendly and appeared to enjoy her job. Coffee was typical Tim’s, hot, fresh and delicious. What was appealing at this location was the breakout room with its long table, suitable for a group of 8-10, plus a couple of comfy chairs. (Couldn’t take photos as room was occupied). Really liked this location, and enjoyed rhe hockey decor!“

“We had a great experience at Tim Hortons. The staff member “Luke” was very nice, friendly, and always smiling, which made our visit even better. We had a really good conversation with him. We came from Bolton and stopped here while heading back from the university. We had breakfast, and everything tasted great. The service was excellent and made our day. Highly recommended!“

“No.1 Store in Guelph!
I visit this place every day — that’s how amazing it is. They always serve with a smile and make food with love. There’s an Indian girl with glasses who does an outstanding job — she prepares exactly what you ask for, perfectly every time. I absolutely love this place. Highly recommended!“

“staff is very friendly and clearly enjoy working together. it is very nice to walk in and hear people working with a good dynamic and enjoying their time. they seemed very organized and it resulted in fast and good service. I didnt get an iced capp but noticed everyone who did got a really full one and that's always a good sign lol. place was very clean too“

“Last night, it was raining when I went to get coffee. A new staff member was cleaning and treated me very politely. They quickly washed their hands and made my coffee carefully. I have visited here many times, and the night staff are always very kind and helpful,“

“I would give them more stars if it allowed me. The staff working the weekday morning shifts are extremely phenomenal at the Tim Hortons location attached to the ESSO gas station. I have been extremely pleased with the staff at this particular location every single day for my coffees and teas for the last several years. Absolutely amazing team and customer service.“

“DEC 27TH on way home from a long trip. Stopped in to order 2 Bagels with cream cheese. Not very busy. Was like we were eating dried bread. Minimal cream cheese. Very light spread and not on whole bagel. Need to teach staff further prep and should be better monitored. So disappointing.“

“Best timmys in town.. I find this location has the best coffee. I dont know why its so different then other locations but it is. I have never had a bad experience . The staff are always friendly and always working hard. I love to see that they take their time to make sure its done right without a long wait time.“

“Cleanest washroom! I worked nearby and this location is quite cozy inside. The color tones are welcoming and it is enjoyable to drink coffee and eat food inside the store. They did a great job and I enjoyed visiting. Washrooms were impressively built and maintained. Thank you.“

“I’d like to share a positive experience at this Tim Hortons location.

I’ve had a few uncomfortable experiences here in the past weeks, but recently I noticed a new employee named Kathy. She seems fairly new, but her attitude truly stands out. She always greets customers with a warm smile and shows genuine enthusiasm and strong customer service.

Her positive energy has noticeably improved the overall atmosphere of the team. It really makes a difference.

I hope to see more team members like Kathy in the future!“

“Today I went to breakfast at Tim Hortons, Woodlawn and Victoria. I got out of the car and noticed a representative shovelling the walkway. I said to her “you must be the owner doing a job that no one wants to do and doing it like you own it”. She laughed and said I’m the manager Kayla. I went into the Tim’s, it was: clean, efficient and the employees were friendly. I spoke with some of the regulars Neil and Dan who said the same. When Kayla came in she checked on the customers. What a nice touch. I told her the owner should know you need a raise. What is the value of good will… priceless. Thanks for the great experience Kayla Lindeman. See you next time.“

“The main Reason Thought to give a review on this Timmy is due to its unique architectural interior flow plan, which has a nice room for small group discussions. Over all Interior look is great! On our visit service was great! I store owner is reviewing google reviews and hoping to address the issues /feedback given with low rates reviews. Parking spaces are kinda less. May visit again to see how the cleanliness of this new location is maintained!“