Tim Hortons in Ancaster

“Probably the cleanest Tim's I've ever seen...I always wondered why so many cars here in the morning while the *other* Tim's less than 1 min away has so few but after visiting both, now I know.
These guys are quick, efficient & don't eff up your order!
My last visit an employee was crouched on the ground literally scrubbing the pedestal & base of the tables...I've never seen anyone at any Tim's do that & wonder how long it's been since that was done most places.
Lots of space to sit, usually pretty quiet inside except a few regulars, but drive thru can get crazy during morning rush.
Washrooms are spotless, as was the rest of the place; food is basically same as every other Tims.
Lots of room for wheelchairs & strollers, accessible entrance as well.“

“I saw a gentleman wearing glasses cleaning the cafeteria, and I really appreciated his dedication to maintaining cleanliness. The staff working here are always helpful, respectful, and welcoming. Great job to the whole team for keeping the place clean and providing excellent service!“

“Had an issue with my order initially, but I want to give credit to the store manager Julie for handling the situation professionally. She took the time to listen to my concerns, apologized sincerely, and worked to resolve everything respectfully.

I really appreciated the effort she made to turn around a frustrating experience. Good customer service from management makes a difference.“

“It was raining so we stopped at this palace for hospitality. This palace had a roof and walls, well beyond expectations congratulations and gratitude to all of you. Like my bagel, this Tim Horton had everything, including cream cheese.
Long live Tim Horton!“

“The workers Alysia and Omar create the environment positive for me every morning I drive there getting an ice cap and every day they make sure to be friendly with me and help when needed. They are very kind. I am so pleased with every time I come. I hope everyone takes their business here. I have some other reviews I’ve seen they may not be the best but I can assure you this is the best Tim Hortons customer service area I have ever been to.“