Tim Hortons in Ancaster

“I’ve been coming to this Tim Hortins for 30 years.
HandiCap parking is available in front of restaurant.
A Wheelchair ramp onto the sidewalk.
This restaurant has an updated Modern look.
This Restaurant is one of the Cleanest I’ve been to in all of Canada.
For years, a mature and dedicated man has been wiping and disinfecting all the tables, chairs, indoor trash cabinets.
The washrooms are always the cleanest.
He is constantly clearing the floor of any trash.
He mops the entire floor, being conscious of the safety of customers and staff.
This man cleans the staff working area and it’s spotless, all the counters, glass cabinets and floors.
The staff and managers are all friendly and treat everyone with kindness and respect.
All staff only speak English at all times to each other and to customers.
You can see that the Owners care about their staff and customers.
Padded chairs and benches are available for added customer comfort.
I’m an older person, and at times require extra help.
The staff are patient and actually taught me how to use the Tims App.
My wife tells me it’s the best French Vanilla anywhere.
The machines are calibrated properly in dispensing the powder.
The coffee is always fresh.
The donuts and desserts are well stocked.
The food is prepared promptly and is delicious.
Everything served with a smile.

I Highly Recommend this restaurant.“

“Had an issue with my order initially, but I want to give credit to the store manager Julie for handling the situation professionally. She took the time to listen to my concerns, apologized sincerely, and worked to resolve everything respectfully.

I really appreciated the effort she made to turn around a frustrating experience. Good customer service from management makes a difference.“

“I stop by this Tim Hortons pretty regularly and it’s usually a solid experience. The coffee is consistent, the drive-thru moves at a decent pace, and the staff are generally friendly. Even during busy mornings, they do a good job keeping things organized.

Orders are typically accurate, and the food is what you’d expect from Tim’s — quick, fresh, and convenient. It’s a reliable spot when you just need a coffee and a breakfast sandwich on the go.

Not perfect during peak rush times, but overall a dependable location in Ancaster.“

“A nice Tim Hortons with very friendly staff, clean place, and good coffee (which came right away). İ tried to pay with Apple pay but it didn’t work (maybe it was a problem on my end but just keep that in mind). Also they have a drive thru“