Tim Hortons in Burlington

“The Tim Hortons at Burloak is one of those places that makes you appreciate the consistency and friendliness the brand is known for. The baristas here are always pleasant and welcoming, no matter how busy it gets. They greet customers with genuine smiles and maintain a calm, professional attitude even during the morning rush. It is clear that they take pride in their work, and that shows in the quality of the beverages they prepare.

The drinks are consistently good. Whether it is a freshly brewed coffee, steeped tea, or a specialty latte, everything tastes balanced and well made. I particularly like how they always prepare tea and coffee fresh, rather than serving something that has been sitting out for too long. You can taste the difference, and I have never once felt unsatisfied with a drink here. It makes this location a reliable stop when you need a quick pick-me-up.

Weekends can be hectic, especially in the morning when people stop in after errands or on their way to work. The line sometimes stretches, but the service remains efficient. There is ample seating if you prefer to wait it out and enjoy your drink inside. The atmosphere is relaxed, and the interior is kept neat and tidy. The bathrooms are consistently clean, which adds to the overall comfort of the visit.

As for the food, my experience has been less impressive. The few times we tried the sandwiches or baked goods, they did not feel as fresh as the drinks. It was not terrible, but certainly below the standard set by their beverages. Because of that, I mostly stick to coffee and tea during our visits. Overall, this location is great for drinks, friendly service, and a comfortable break during a walk.“

“Such lovely staff! We were asked to park just beyond the drive thru to wait for our order because they were making fresh bread for our sandwiches. We waited two minutes before being brought our food and free donuts for waiting! Made our Sunday thank you!“

“I go to this Tim’s Monday-Friday between 6:20-6:30am consistently.
The morning crew are always friendly, quick and superb. To the point they know my voice and order through the box. Highly recommend getting to know the morning team at the Guelph like location Tim’s. They are awesome“

“This is the best Tim Horton’s in Burlington. I have been to the Guelph Line and Brant and both staff need to see how customers are treated at the Lakeshore Branch.
This should be a training store. All the staff are welcoming, friendly and remember you as a person. The food is always prepared efficiently and quickly. I usually visit at 7:30am but today I dropped in at 11:00 too. I was very impressed how High School students were treated with respect. Any compliments will not do them justice they are so deserving.“

“Tim is a great four years older and I can also see you want a m e and I value your profile picture to me and the nature I value your profile and your team is so much appreciated and the nature is very important for you want to be more formal and stay grounded and stay grounded for me know that I will leave a“

“Today, I visited the store for a coffee and sandwich, and I was truly impressed as my order was prepared correctly.
In the past, my experience with this location was not very positive, as I frequently received the wrong items. This often left me disappointed and even made me consider not returning.
However, in the last few days, I’ve noticed a clear improvement in the service. A new team member has joined—her name is Camal (apologies if I spelled it incorrectly)—and she has completely changed my experience with this store.
She always serves with a warm and genuine smile that can brighten anyone’s day. She takes my order carefully, prepares everything fresh, and ensures it is always correct.
Her soft-spoken and professional approach makes the service experience not only accurate but also very pleasant.
I am truly impressed with the level of care and dedication she shows to customers.
Thanks to her, my overall experience with this store has greatly improved, and I now look forward to my visits.
I highly recommend this location to everyone for both quality service and a positive customer experience. 😊“

“A few employees behind the counter busy Yapping and Chatting, not paying attention to the front counter, I waited, even tried drawing their attention by saying excuses me, but no response. Therefore 4 Star. Ordered a dark roast black coffee, and left. Coffee was fine. Even if chatting, it is fine, as long as one person stays at the gront counter for customers. Washroom was ok, toilet seat broken, wobbly all-over. Rest all, typical gas station standard.“

“had a great experience with Donya at this location . She is very polite, friendly, and professional. She serves customers with a smile and makes sure everything is done properly. Her positive attitude really makes a difference. Highly appreciated!”“

“Stopped by to get gas, and decided to get a snack here and was very impressed with Harneel! She was so pleasant and kind. I was debating between two drinks and she offered to basically combine the two, which I have never experienced at any Tim’s I have ever gone to in my entire life lol super cool and the drink was delicious! Thank you, Harneel!“

“Hi I usually drive through this time hortons everyday and have been impressed about the services provided by the employees especially night staff who have been so kind and patient while taking orders with a smile on their face no matter how busy they are.I think this place is growing because of employees like them.My best wishes to this branch and employees who work hard and i wish them to keep growing.“

“Timmies food is the best , workers are brilliant and friendly . It is very clean and they got fast cusmoter service . I especially come here in the evenings and staff always greet me nicely they always meet me with a big smile whenever i come“

“This entire review is based on 2 people, I actually drive out of my way to goto the store, Jigna takes my order, and Oahn give me my coffee, both are so friendly and nice and there smile makes the start of my day better, great way to start the day!!“

“This team is always so quick to make and provide their customers with their coffees and orders! Although it's an inconvenience when mobile ordering is closed on Saturday mornings til 11. I hope the GM or someone can change this! Otherwise great work Tim's Team at Burlington Centre!!“

“Love this location only Christina gets my order right and makes the perfect cup of coffee, great costumer service skills very respectful always smiling ☺️👍 donuts and Tim bits always fresher at this location. Christina 5 out of 5 on service, food and atmosphere ❤️ keep up the great work.“

“This Tim Hortons is a good place to stop for coffee and breakfast. The staff are welcoming and do their best to keep things moving quickly. The coffee quality is consistent, and the seating area is usually clean. There can be a short wait during peak hours, but the service remains friendly and professional.“

“i really love the vibes in here !! ... the staff & customers are always nice, i get breakfast in here sometimes & it comes out super quick!! & i really like the breakfast bacon sandwich with a hashbrown & coffee ! that's my order . :) thank you!“

“Level 9 Google Local Guide
43 million plus views

It’s a great little spot to grab a coffee or snack without even leaving the hospital. For a smaller Tim’s, it does the job , hot coffee and decent goodies considering the limited space. Sometimes you might not get the full selection like you would at a larger location, but it’s still Tim Hortons and it’s super convenient. The staff are friendly enough, and the place looks clean enough as well . convenient to have right inside the hospital.“

“This location has always been our go-to location when the extended family wants to get together for an evening snack. Arch has done an incredible job with the renovations, it's modern with a classy touch of incredible service, perfect for our family!!“

“I am leaving a review because I was moved by the kindness of the employee named Sam who works here. He is always friendly and does not hesitate to help customers with even the smallest requests. I want to come to Tim Hortons every day where Sam is.“

“This is one of my favorite Tim Hortons locations! The service is always fast and friendly. Bharti especially goes above and beyond—she’s always welcoming with a smile and makes sure the order is just right. The coffee is fresh, food comes out hot, and the place is clean. It really makes a difference when staff care about their customers. Definitely my go-to Tims!“

“Great location with easy access from the platforms and bus transfers area. They recently added lunch items as well and are trying to grow the menu to better service the customers. Line ups can be long but they do move them fairly quickly and it seems to be improving all the time. Management has recently changed and things seem better!“

“This Tim Hortons is the best I’ve been to in GTA. For starters, their latte machine isn’t always broken or not working.

The communication here is very easy. I can be in and out of the drive through within minutes. All the employees are quick to understand and order.

Lattes are always mixed properly. Overall a good experience and reminds me of how Tim Hortons used to be.“

“Excellent service by Aeni!
Aeni was very friendly, polite, and professional. She took my order patiently, made sure everything was correct, and served with a warm smile. The service was quick and welcoming, which made my visit really pleasant. Employees like Aeni truly make a difference. Great job!

If you want it shorter, more professional, or more casual, tell me and I’ll adjust it 😊“

“Best Timmie’s ever for everything as, they have great baked items like donuts, cookies. They really have very neat and clean bagel bar which really encourages me to order breakfast from them. So, I just wanna say that I am in love with this Tim Hortons.“

“I’m standing here right now as I write this and I MUST say this Devon fellow has such a vibrant, outgoing and charismatic personality. Very kind and friend person, and also a cool moustache man😎! It definitely doesn’t go unnoticed so keep doing what you’re doing and never stop being you man!🤘🏼“

“This is hands down best Tim's in Burlington. I will purposely drive the long way to hit this location up. Staff is always so friendly and service is top shelf. They go above and beyond to engage and to ensure you're happy. While no one is perfect, this team always strives to ensure they do everything to make your order right! Keep up the great work.“