Tim Hortons in Mississauga

“I had such a great experience at Tim Hortons! One of the staff members a Black lady with red hair, working there was absolutely amazing. She was so kind, welcoming, and handled everything with such a positive attitude, even during a busy time. You can really tell she cares about customers and takes pride in her work. People like her make all the difference. Thank you for the great service! 😊“

“Been in Canada for 15+ years 🇨🇦 and this is hands down the BEST Tim Hortons I’ve ever had... ordered coffee, tea, and snacks etc, verything tasted amazing and super fresh ✨👌
Honestly, this place should be the flagship location, and the rest of Tims should charge 50% less...
Huge shoutout to all the staff and managers 🙌 Amazing job keeping the Tim’s brand strong. Keep it up! 💙“

“I visited here on Saturday and got service from Harjashan . She was really very nice not only for me but for other customers too . She welcomes everyone with big smile and answer every questions in a very pleasant way. I really appreciate her hospitality. Excellent service . I will visit here again“

““Tim Hortons is a go-to spot for anyone looking for a mix of affordability, convenience, and comfort. The coffee is always fresh and consistent, whether it’s a classic Double Double, an Iced Capp on a hot day, or a specialty latte. The food menu offers a good range of options including breakfast sandwiches, wraps, bagels, soups, and of course, their signature donuts and Timbits. It’s perfect for both a quick grab-and-go or a casual sit-down meal.

The service is usually quick and friendly, even during peak hours, and staff members are helpful and polite. The drive-thru is efficient, and mobile ordering through the app makes things even smoother. Cleanliness is generally well-maintained, and seating areas are comfortable enough for short meetings, solo coffee time, or catching up with friends.

Whether you’re stopping by on your way to work, meeting someone, or just craving a snack, Tim Hortons offers a reliable and enjoyable experience every time. A true Canadian staple!”“

“Today i visited to the Tim at 6363 Millcreek ate atmosphere there was very and the service provided is also very excellent.The food i ordered is fresh and the coffee is also very good and i got my food is very less time.The service is provided by Prabhjot Kaur.“

“Welcome to the Clay Hill mcdonald's! Whether you are a student in the area or a worker, please drive safe and try to be polite to people you meet!

Recently this location was renovated, sadly they do not have one charger port for phones. I think it's kind of silly and appreciate the staff but come on!!

I think it is quite peculiar in 2025 to sit down in a fast food restaurant and not be able to plug in and charge your device. However yum yum McDonald's!

Either way don't steal hamburgers and try not to grimace just because you can't find a place to charge your phone. Get it grimace?! 😛🤗😇

Either way, try to drive safe but honestly this location could use with some garbage cans in the parking lot like they had 2 years ago! Just saying...

Please be safe and enjoy this place is open till I think 11:00 most nights. It's nice to get some fries, an ice cream or a coffee & take a walk in the nearby park!

Thanks again to the hard-working staff. I will often be getting coffee in the Drive-Thru late at night. Please be kind to staff and others in the area. 🙇🏻😇“

“I’ve been coming to this place (this Tim’s) for a while now and their customer service with everything is always 10/10 would recommend to anyone! A lot better then most Tim’s that I go!! And that’s saying a lot, there manager is always happy and ready to start a good Conversation with anyone and always asking how are you doing today! Great service :)“

“I love this Tim Hortons because the staff is very polite and professional. I am usually in hurry every morning and they respect my time and prepare my order pretty fast. And my steeped tea always tastes fresh. And Shagan is very nice and sweet person who takes my order most of the time.“

“I work in this area, so I've been coming to this Tim Hortons for 2-3 years, and the service has always been excellent. The ladies are very kind and patient, especially considering how busy this place gets. They remember regular customers and our orders, which really makes a difference. They work hard, they care, and it shows every day.“

“Love the quick service and great food at this particular Tim Hortons. The drive-thru is always quick and a perfect for my morning. I'm actually surprised how consistent they are with their drinks and food. The staff is exceptionally well trained. Kodus to the management team here for their standards. Any other Tim's just looks like a joke and have actually stopped going to another Tim hortons.“

“Put a mobile order through minutes before arriving. Azza was very friendly and even asked if I wanted my croissant warmed up which they don't have an option for on the app. Azza made the experience very welcoming and I'll definitely be back because of her.“

“This is one of the best and mine favourite Tim hortons .Neelam is superb is doing great customer service ,she is so kind and always make good Good and awesome beverages.everybody should learn from her how to provides awesome taste to food and service .Kudos to NEELAM ⭐️“

“Had a great experience at Tim Hortons! The staff were super friendly and efficient. Special shoutout to Manpreet and Gunish – they were both incredibly helpful and made sure everything was perfect with my order. It's always nice to see staff who care about customer service. Keep up the great work!“

“Everyone here is fantastic! ⭐⭐⭐⭐⭐ The service is consistently excellent, and the staff truly make the experience special. I stop by every morning for my coffee, and it’s easily one of the highlights of my day.

A special thank you to Tania—she’s amazing! She’s always so friendly, upbeat, and welcoming, especially at the drive-thru. Her positive attitude and warm smile never fail to put me in a good mood. Tania, you make every visit better—thank you for starting my mornings on such a great note! ☕💛🙌“

“I'm only leaving this review because I was helped by such an amazing employee named Mike! He is a tremendous worker and made sure my order was perfect. Best Tim's I've been to in a while and I WILL be coming back thanks to Mike!“

“I would like to share an outstanding review for Nathaniel at the Tim Hortons - Artesian Drive location.

From the moment you pull up to the drive-thru window, Nathaniel is always there with a genuine smile and a positive attitude. He consistently goes above and beyond in a way that truly stands out. In a world where customer service can sometimes feel rushed or impersonal, Nathaniel takes the time to make every interaction feel welcoming and appreciated.

He makes the best coffee — always prepared exactly right — and you can tell he takes pride in doing his job the way it should be done. It’s not just about handing out an order; he makes sure everything is correct, greets customers warmly, and creates an experience that keeps people coming back.

To be honest, my belief in Tim Hortons had faded. I had stopped visiting altogether because the service just wasn’t the same anymore. But because of Nathaniel, that has completely changed. He has single-handedly restored my trust in the brand, and now I will continue coming back specifically because of the service he provides.

Employees like Nathaniel are rare, and they deserve real recognition. I truly hope that Tim Hortons headquarters sees this and formally acknowledges the incredible work he is doing. He represents the company in the best possible way.

If there is an official way to recognize outstanding team members at the corporate level, I would love to know how to do so — because Nathaniel absolutely deserves it.

Please recognize this individual. He is making a genuine difference.“

“From the person who took my order and made my tea, to the person who made my bacon farmers breakfast wrap to the food and beverage, every one and everything was fantastic!
Always come to this location when I get my car serviced.
Thank you.“

“I had an issue at a different Tim Hortons down the road and accidentally confused it with this one. When I brought up the issue to the manager here (Jennifer), she was so helpful and kind. She went out of her way to help me, personally correctly the issue even though it wasn't her locations issue to fix. Amazing customer service“

“Omar is amazing! And always offers exceptional level of customer service. Great to see Tim’s hiring great talent. Will be coming back. I have been here few times in the evening and always had Omar serve me. Great job and please doing what you’re doing! Keep up the positive attitude and service.“

“Had a great experience at Tim Hortons today. A staff member named Jasmeet prepared my coffee and wrap, and everything was fresh and well made. The service was polite and professional, and the overall atmosphere was welcoming. Definitely a nice place for a quick and comfortable break.“

“Here’s a polished, general review you can post:

I had a great experience at Tim Hortons recently! From the moment I walked in, the staff were welcoming, friendly, and efficient. My order was prepared quickly and exactly as requested, and everything tasted fresh and delicious. The coffee was perfectly brewed, and the food was warm and satisfying.

The restaurant itself was clean, well-organized, and had a comfortable atmosphere that made it easy to relax and enjoy my visit. It’s always nice to see a team that clearly cares about customer service and quality.

I’ll definitely be coming back again soon. Highly recommend this location to anyone looking for great coffee and a positive experience!“

“The food is really good, and it's wonderful that they let you customize it just the way you want. Every time I ask for something specific, they make sure to get it just right. The staff is also very helpful, especially with older folks like me.“

“I went to this store for the first Time and I don’t know what to have so meharban offered me a veg wrap and it was excellent …Navpreet also greet us with a smile and the both are excellent.. This Tim Hortons location has great vibe - cozy, Neat & Clean.“

“Your regular Tim Horton's with drive-through. Service is usually good and staff friendly. It is not easy to go to the drive-through. It is one of the location with Esso gass station so you can treat your car and yourself at the same time.“

“I love this location. Everyone is so friendly, patient and welcoming. I love Mannat. She is amazing. Very professional and makes sure your order is correct every time with a smile. The coffee is excellent. Makes it very special that she remembers who I am and what I order. I go everyday. Highly recommend.“

“I really like this Tim Horton. The staff is really good specially shashi she is amazing and the food is always fresh here .

Vegetarian options: Need more veggies options

Dietary restrictions: Lots of options

Parking: Good

Kid-friendliness: This place is kid friendly

Wheelchair accessibility: This place has lots of space“

“I visited that store yesterday and there was a guy I think Jasmine over there and he works at drive thru everytime. I just wanna let you know he is amazing. He handles drive thru alone most of the time especially in evening. Instead of working alone his customer service is the best amongst all others. I know him from last 5-6 months and always come with my family. He never disappoints any of us.“

“The staff are friendly. Had a few times where threy started to pour coffee, and then poured tea into the same cup, ended up with some weird hybrid.Got a dutchie today and it was filled with chocolate? Not the dutchie I grew up with. They dont make the donuts on site so no idea which location made them“

“Very friendly staff from the morning shift! Clean environment and great customer service, I'm a regular here because the staff know my order as soon as I come in and have a great attitude. My coffee is fresh and my food is always tasty. Great location to visit!“

“Harsimran provides exceptional customer service and goes above and beyond in her role. I visit the store several times a day, and she consistently treats every customer with care, patience, and professionalism. Everything is handled smoothly and efficiently. She is a true asset to the team.“

“I had a great experience at Tim Hortons thanks to Kirti. She was friendly, polite, and very efficient while taking my order. Her positive attitude and quick service really made my visit enjoyable. It’s always nice to be served by someone who genuinely cares about customer satisfaction. Keep up the great work, Kirti!“

“The employees at this location are respectful and professional but when I visited this Tim Hortons location yesterday evening and witnessed a customer at the drive-thru misbehaving with an employee, I was shocked . The employee at drive thru was passing stuff to the customer and that lady in the car was not even properly holding the coffee cup and then started yelling, while the employee remained calm and respectful. Well, Customers have no right to disrespect employees when they’re at fault. Rest everything was fine during the visit.“

“I recently visited Tim Hortons and had a great experience. The staff provided excellent service and were very polite and respectful. They greeted us warmly, took our order with a smile, and made sure everything was perfect. Their professional behavior and friendly attitude made our visit even more enjoyable. The place was clean and well-managed, creating a welcoming environment. Overall, I really appreciate their great customer service and positive behavior. I will definitely visit again.“

“I really liked the service of Tim Horton's employee. Madhav was the one who Served me and he maintained hygiene. I realy enjoyed his customer service. He kept the place clean and Served me quick. I've been to the nearest Tim Hortons and had a bad experience.“

“Suman was absolutely fantastic! She provided exceptional service and went above and beyond to make our visit truly special. Her kindness and attention to detail made our day so much better. We had an amazing experience thanks to her!

We’ll definitely be back soon. Thank you, Suman! 🙏“

“I had a great experience at Tim Hortons thanks to Ankita. She was very friendly, polite, and handled everything professionally. My order was prepared quickly and correctly, and her positive attitude really made my visit better.

Good customer service like this makes a big difference. Keep up the great work, Ankita!“

“This is a small Tim Hortons at the back of the Rabba convenience store at Lakeshore Rd E and Caven St. I usually stop here for a coffee and a snack when I'm in the area. Service is always friendly and quick.
A tip: if you want something more and don't want to wait (per the other reviews), the full Time Hortons restaurant is a couple of blocks away.“

“am very pleased with the service at Tim Hortons! The staff is always welcoming, friendly, and professional. I especially love the chicken bacon sandwich , it’s absolutely delicious and well prepared. Their cappuccino is also excellent, perfectly balanced and comforting.

It’s always a pleasure to go there. I highly recommend it!“

“I just want to give a big shoutout to the Tim Hortons on Airport Road near Bombay Bar and Grill. Out of all the Tim’s locations I’ve been to around the GTA, Mr. Pranay is honestly the best staff member I’ve come across. He’s always friendly, polite, and hardworking — you can really tell he cares about the customers. It’s rare to find someone like him these days. Great job, Pranay!“

“I am a regular guest at this location. I had a wonderful experience. The staffs here are always fast and friendly. They ensured my order was prepared accurately even during rush hour. Thank you for keeping the atmosphere welcoming everytime.“

“This Tim's is my favorite. Highly recommend. I'm a regular here, and I spent anywhere between 5$ to 30$ per visit, depending on how long I hang around. Sometimes I spend the whole day working here and the staff make me feel welcome. One time I ordered something and went to my table to get to work and they just delivered it to my table, I believe it was Renjith who did this, but I saw other workers do it with other customers as well. I don't expect this kind of service from a Tim Horton's or a McDonald's or places of the like.

My favorite individual here is Dharti, followed by Renjith. I have a very complicated default order:
Large Ice Latte, no sugar, decaf, less ice because it has to fit in a medium sized re-usable Tim Horton's cup.

If Dharti sees me ordering, she just jumps the line and says "I'll make it for him I know what he wants". She always has a heart warming smile on her face when I interact with her. She also works at the Tim Horton's in the mall. We recognized each other at the Mall's Tim Horton's, I was initially confused and asked, and she told me that the owner of the two Timmies is the same.

Because I noticed that sometimes when I order decaf from this Tim's, I get a mild euphoria, and then stay up all night. This usually means that the coffee was caffeinated. And so what I started doing is standing in a strategic spot where I could see the screen of the espresso machine, and the buttons the worker presses to make the espresso.

At another Tim Horton's, where the espresso machine is clearly facing the front counter, I asked a worker what buttons they had to press to make the coffee decaf. He indicated that there's a button to the bottom left of the screen that modifies the espresso shot to make it decaf. In total, that button along with another one need to be pressed in order for the machine to dispense decaffeinated espresso.

I sat and watched all the workers make my decaf for me. Harmanjot, consistently, never presses this button. And when she makes my coffee, I'm euphoric for the day and up all night. When I double check with her if the coffee is indeed decaf as she hands it to me, she says it is with a straight face. It’s a sign of a pathological lier. I do not know Harmanjot personally nor does she know me. I've never done anything to hurt her, and I don't understand why it's so easy for her to hurt me, and lie about it with a straight face. If she's done this to me, she's most likely done this to other people, in other ways, and probably also outside of her work at Tim Hortons.

I suspect that there's 1 more individual who did this as well, but only once, however, that other individual was unable to look me in the eye when they did this, and I was able to see the look of remorse on her face. I just dumped the coffee into the drain.

Is hurting other people funny to you, Harmanjot? do you enjoy it? You need to look yourself in the mirror and ask yourself a lot of questions, but I doubt you'll do this, and even if you did do this, I doubt anything will change. I doubt a person like you knows what empathy is, and I do not know how to empathize with you. You are what we call an anomaly. You break the algorithm of well meaning people such as myself.

I did not understand what drives people like these to do evil until my teammate posted a quote by the great philosopher Aristotle which said "Men become builders by building", in other words, we inductively infer that people become evil by doing evil and malice.

I'm on a mission to build a heaven on earth, free of evil and malice. I don't know yet what I'll be doing about people like Harmanjot, but humiliation and shaming is a place to start.

Find the handsome man on Facebook to stay up to date with my mission.

“After a long day at work, I stopped here for a chicken wrap and a latte. The team was still cheerful even late in the evening, which I appreciate — you can tell they care about what they do. One of the staff even made me laugh when she joked about how I always order something ‘extra saucy.’ Clean place, great service, fresh food even at night.”“

“I came in at around 8:30pm on a weeknight and the store was quite quiet. I wasn't sure what to order so the staff there walked me through the menu and asked me questions like how hungry I was and my spice tolerance after which, they recommended to me the spicy habanero loaded chicken wrap. They didn't even have chicken at the moment so they let me know that it would be 3 minutes before my sandwich would be ready. In the meantime, they refilled my water bottle without question. They were a very friendly bunch. The sandwich was fantastic. It was fresh, hot and flavorful with just the right amount of spice for me at the moment. Highly recommend this space. By the way, all this goodness was happening while the young man who took my order was being trained by the more experienced staff member. Impressive.“

“I have to edit my review below:
3 of the main curtains are missing for weeks now which is making it impossible to sit there!
customers are complaining, but no response!!

I had a great experience at this Tim Hortons! The cafe has a welcoming, family-friendly atmosphere, and the staff were incredibly warm and professional. I was served by Sumara, who was especially friendly and made my visit even more pleasant. The service was quick with minimal wait time, and everything looked clean and well-maintained. Definitely a spot I’d come back to!“

“Me and my mom come here everyday from our walk. Everyone is always so friendly and our coffees are down perfectly. Although everyone is amazing, we really love Muskaan!!! Her smile makes our day and she is so friendly and so kindhearted. Thank you all ❤️“

“I visit this Tim Hortons regularly, and the employees here always go above and beyond. The service is quick, even during busy hours, and the staff are consistently polite and welcoming. Whether I’m grabbing a coffee on the go or sitting down for a bite, they make the experience pleasant every time. Big thanks to the team — keep up the great work!“

“Fantastic friendly service from the chap who served me, and super fast order preparation. The apple fritter had just been made, so it was still warm, and delectable. Coffee great, as always. I would make this my go-to Tims, if I lived closer.“

“The manager on duty at 1235 pm today (march 16th), was exceptionally kind and considerate. there was an error made with my error at another location, and he took care of it for me without hesitation. They were very efficient and friendly. I’m not one to leave may reviews, but i had to leave this one as he really stood out. thank you and I’ll be sure to visit this location more often.“

“I tend to come here regularly, and i've always had a great time, especially considering how busy this location tends to be. Today a young lady working the counter at 12pm (didnt catch her name) got me a apple fritter from the back, super kind of her.“

“The staff was so lovely! It was refreshing to have a straightforward visit to Timmies. Order was put in properly with no issues or miscommunication. Items were fresh and made well. Everyone was working hard and they still managed to be friendly and hospitable to every customer.“