“Great service at Tim Hortons!
I had a wonderful experience, especially thanks to Sandeep. She was very polite, helpful, and provided excellent customer service. Really appreciated the warm and friendly attitude. Keep up the great work!“
“Had a really great experience at Tim Hortons today! Jasmine and Rajvir. They were incredibly friendly, patient, and welcoming from the moment I walked in. My order was prepared quickly and exactly the way I wanted it, and the team maintained a clean and positive environment even during a busy time.“
“I just want to appreciate Anna for her amazing service at Tim Hortons. She is always so friendly, welcoming, and professional. Her beautiful smile and positive attitude make every visit pleasant. It’s rare to see someone who consistently treats customers with such kindness and energy. Anna truly makes my day better every time I come in. Thank you for the wonderful service! ☕😊“
“I’ve been coming to this Tim Hortons location for a while, and the staff are always wonderful. A special thank you to Gitesh, the location manager, for his warm, friendly, and accommodating service. He was very kind and made sure my customization requests were handled perfectly. Great customer service every time!“
“I am a regular at this Tim Hortons, and I can’t recommend it enough! The staff here is incredibly friendly and always helpful. They make every visit a great experience, and it’s clear they really care about their customers. My order is always handled with a smile!“
“I stop by this Tim Hortons every single morning, and Selvi is the highlight of my daily routine. She is incredibly fast, always gets my order exactly right, and greets me with the kind of genuine energy that makes a rainy Monday feel better. Truly the best service in town!“
“Always a great experience at this Tim Hortons! The service is great, the coffee is always fresh, and the staff is incredibly welcoming.
A special shoutout to Marcy she is always so polite and goes above and beyond to start the day off with a smile. Highly recommend this location!“
“Angela and Nora are the best team! I go out of my way to choose this tim hortons on my way to work because they are both so efficient & friendly. This is also a very clean tim hortons on both the outside and the inside. The owner obviously takes pride with their location.“
“I had a great experience at Tim Hortons today thanks to the amazing service from BHARMEET KAUR. she was friendly, polite, and really attentive, making sure my order was exactly right and served quickly. It’s refreshing to see someone with such a positive attitude—it definitely made my visit better. Employees like this truly represent what good customer service should be. Keep up the great work and Thank-you so much for making my evening more enjoyable!!“
“Every time we come to Timmie’s, we’re served by Lisa, and she is always so pleasant, friendly, and hardworking. It’s truly a joy to see her when we stop in for our coffee. She consistently goes out of her way to help customers and provides exceptional customer service.“
“This Tims inside metro at trinity common is the only place in Brampton where you get fresh coffee.
Tessie always serves a fresh coffee. She is commendable job here and is an asset to Tim Hortons.
Thansk for serving fresh coffee always...shout out to Tessie.“
“I had such a great experience at Tim Hortons thanks to Pavithra ! She was extremely polite, professional, and welcoming from the moment I walked in. Her positive attitude and warm smile truly made my day.
She handled my order quickly and accurately, even during a busy time, and made sure everything was perfect before handing it to me. It’s rare to see someone so dedicated and genuinely caring about customer service.
Tim Hortons is lucky to have an employee like pavithra . People like her are the reason customers keep coming back. Thank you for the excellent service!“
“Pawan is, without question, the best Tim Hortons representative I have encountered in my entire career. I’ve travelled across many parts of Ontario and have had numerous repeat interactions with representatives, but none compare to the level of service provided here. She truly goes above for her customer remember important details to their orders. I intentionally drive to this location—even though there are others much closer—because the experience is consistently exceptional.
The service is always friendly, professional, and welcoming. The food is never stale, and my chai latte is always hot, perfectly made, and thoughtfully served with a sleeve on the cup. It’s the kind of attention to detail and care that truly sets this location apart. Pawan and the team go above and beyond every single time, and it makes all the difference.
Highly recommend this location for anyone who values outstanding service and quality.“
“A big thank you to Tim’s from Fletcher’s Creek for your generous donation to our Spring Concert. As staff, we often stop by for coffee or tea before work, and every visit is always a positive experience. The team is friendly, welcoming, and the drive-thru line is always fast and efficient. Thank you, Tim’s, for consistently making our mornings better and for supporting our school community!“
“This Tim Hortons location, situated within the Brampton Rogers office, consistently delivers an outstanding experience. The entire team is an amazing set of staff, they're incredibly efficient, friendly, and dedicated to making every visit pleasant.
A special shout-out must go to Madhurima and Shashi. Madhurima provides truly exceptional service and dedication towards her work; she is always attentive and goes the extra mile. Similarly, Shashi's incredible work makes a noticeable difference in the smooth operation of the store.
Beyond the incredible staff, the location serves fresh food that is reliably excellent. If you are visiting or working in the Rogers office, this Tim Hortons is a must-visit for great coffee, fresh eats, and service with a genuine smile. Highly recommended!“
“Excellent experience every time I visit this Tim Hortons. The staff is always friendly, welcoming, and efficient, even during busy hours. The restaurant is clean, well-maintained, and the food and coffee are consistently fresh. It's clear that the team takes pride in providing great customer service. Thank you to everyone for your hard work and dedication—keep up the great work!“
“⭐️⭐️⭐️⭐️⭐️
“The food at Tim Hortons was fresh and delicious, but what really made the visit special was the service. Mehak was friendly, attentive, and welcoming throughout. She made sure everything was perfect and served with a smile. Great food and even better service – thank you, Mehak!”“
“I start my day with a delicious wrap 🌯 and a refreshing iced coffee ☕, making it a perfect combo to kickstart my morning routine. I find that spending around $15 daily on these treats is a small price to pay for the joy it brings. The evening crew, especially the ladies, always provides excellent service, making my experience even more enjoyable. Their quick and efficient service is something I always appreciate when I am in a hurry. It's the perfect way to unwind after a long day, and I always leave feeling satisfied. #CoffeeLover #WrapItUp #EveningTreats“
“All staff members are very welcoming whenever I go there. Sometimes I get the coffee from Suman .she is very kind and diligent .I don’t need to ask Napkins .she provided along with coffee when I order drive through . The way she talk really appreciated !“
“the girl at the counter chelsea was extremely helpful and very kind and respectful, got my order quickly and when i asked her to microwave my herb and garlic pastry she did it with a smile on her face.
great team over here props to chelsea!“
“I had a great experience at Tim Hortons thanks to Hardeep. The service was quick, friendly, and very professional. Hardeep made sure my order was perfect and greeted me with a warm attitude, which really made my day better. It’s always nice to see someone who genuinely cares about customer service. Highly recommend visiting this location!“
“Shoutout to Bhawana — I've been coming to this location for over a year and the difference is noticeable whenever she's working. The line moves fast, the service is sharp, and the coffee and tea are consistently on point. Not once in over a year has my order been off. I don't know if she's a manager or just someone with an exceptional work ethic, but the whole team seems to lift when she's around. That kind of consistency is rare. Well done.“
“I had a really positive experience here. The staff was professional, helpful, and friendly throughout. Everything was handled smoothly, and I felt valued as a customer. I’d definitely recommend this place to others and will be coming back again
I am regular customer in afternoon there is one of the girl ( Harpreet) she provided good food and talking to customers very politely and she offered excellent service.“
“I just don’t like when my cup is and food wrapper is messed up with some kind of oil and sugar or sticky things !!
Vegetarian options: We only eat specific ( halal ) we don’t need our food to be tuch Ed with other people food and share the gloves…!“
“On behalf of the students, staff, and parents of Fletchers, I would like to express our deepest gratitude for your incredibly generous donation of coffee, tea, and Timbits for our school concert last night.
Your contribution made the evening truly special. The warm beverages were a welcome treat for all of our guests. The Timbits, of course, were a huge hit!
The success of events like our annual concert relies on the support of community partners like Tim Hortons. Your kindness demonstrated a wonderful commitment to our school community.
Thank you once again for your generosity and for helping us create such a memorable night.
Sincerely,
Anthony Pasqua“
“I’ve been to this location many times, and it’s definitely been a bit crazy, but I had an excellent experience this morning. Rafid specifically was an excellent staff member to interact with. He was kind, and made sure that my experience this morning was positive.“
“Navneet was the best server at the front counter whenever I ordered my usual coffee at Tim Hortons. They always greeted me with such warm and calm body language. Sometimes you come across truly wonderful people at Tim Hortons who make you want to keep coming back — and Navneet is definitely one of them.“
“I am Amarpreet singh and wanted to share some positive feedback about my visit on 8 June 2026 at around 12:40.Prableen kaur was working night shift provided outstanding service. She was highly organized, welcoming, and made sure my order was 100% correct and fresh. She clearly takes pride in her work and sets a great standard for customer service“
“Great experience at Tim Hortons thanks to one amazing employee. She was very friendly, polite, and patient, and made sure my order was perfect. Her positive attitude and excellent customer service really stood out and made my visit enjoyable. Definitely deserves appreciation!“
“Everything is very perfect i got biscoff latte and chicken parmeson pizza that was amazing and very delicious I like the servive of this store and employees were very hard worker and disciplined .i would suggest everyone plz visit there and get good experience t“
“I visited Tim Hortons in Brampton today and had a great experience. The staff was very friendly and welcoming, the service was quick, and the place was clean with a nice atmosphere. The coffee tasted amazing and was really fresh. Overall, a wonderful experience and I would highly recommend this location!“
“Every time I drive by this Tim Hortons for steeped tea, I always get freshly brewed tea! By the time I reach the window, Manreet always greets me kindly, is kind and respectful and provides exceptional customer service! It leaves me in a positive and happy mood before heading to work! All the employees here are super friendly, the atmosphere is great! Will recommend this Tim Hortons to everyone!“
“Yesterday, I went to this Tim Hortons again, and wow, the staff there were so nice to me! The food and drinks were super yummy, and even though it was crowded, they made me feel really welcome. I had been there so many times and it is amazing every time. And after their service you will realize the reason behind having so many customers, and it is their fantastic and welcoming service?. It's like they know how to treat everyone special. This Tim Hortons is just awesome with their great service and tasty stuff!“
“I had a great experience at this location thanks to the friendly and professional staff. They were polite, patient and made sure my order was accurate which really shows their commitment to good customer service .The best Tim Hortons in Brampton.“
“I had a wonderful experience today, the bagel and farmer’s wrap are very tasty and i am highly satisfied with them. I also ordered the protein beverage with strawberry watermelon the drink was too delicious and i am happy that was not waste of my money“
“I ordered Tim Hortons through Uber Eats and one of my items was missing. I gave the store a quick call and they were honestly so nice about it. They fixed the issue right away with zero hassle. Really appreciated how helpful they were! And as always, the food was great.“
“They consistently delivers an excellent experience. Their drinks are always fresh, flavourful, and made just the way I like them. The service is outstanding—fast, friendly, and efficient. I often receive my order within seconds, even during busy hours. Overall, Tim Hortons is a reliable spot for great drinks and quick service every time. The girl over there guide me well I wanted to try something new and she guide me with everything her name was ekta. She delivered excellent service to me and greet me before having my order Thank you 🙏🏻“
“Had a wonderful experience being served by Divya. She is extremely professional, friendly, and attentive to customers. Her positive attitude, patience, and excellent service skills truly stand out, even during busy hours. She creates a welcoming environment and makes every customer feel valued. A hardworking and dedicated employee who represents great customer service perfectly.“
“This Tim Hortons is my go-to spot for a reason. The atmosphere is always upbeat, and the staff really very good Sukhbir and Shavana provided excellent service they were quick, attentive, and very polite despite the morning and evening rush. I also noticed how organized the floor was Supervisor Jasnoor handles the team with great efficiency, and Manager Gurpreet runs a top-notch operation. If you want your coffee served fast by people who actually care, this is the place to go!“
“I always appreciate the cleanliness of Tim Hortons every time I come in to order. A huge thank you to Maggie as well for being so kind and hardworking! Her service was great and the drink I ordered was very delicious. Keep up the good work! :)“
“I’ve been coming to this Tim Hortons for a while now probably around 4-5 years now and this Tim Hortons is the best one I’ve been to by far. I’m always greeted with smiles and my order is always right which is difficult to say about other Tim Hortons. the workers are all super nice and welcoming, they work very well as a team from what I’ve seen. All round this is a great establishment with amazing and kind workers.“
“Excellent customer service from Shivreet at the drive-thru, especially at night. Very kind and professional. Thank you, Shivreet ☕️
We work at Almag Company close to this Tim Hortons and usually come during our break time at night until morning.“
“I just wanna share my review about the old lady with hat in morning shift taking orders on reception in this tim hortons. She never understood the order, always messed up and very rude. I am living in this area so this Tim Hortons is close to my home that’s why i always visit this one. Please get her retired and gave this opportunity to someone else who needed. She always uses rude tone.“
“Family washroom was really dirty and unclean with toilet paper on the floor. There was no fresh toilet paper for use. The water closet was also mot clean. Toilet was stinky. The entrance area ( in front of the order desk) was also very dirty . The staff was holding a cleaning cloth in her hand while she was taking orders.“
“We really liked latte here! The stuff is welcoming and professional! THE BEST IN BRAMPTON! Coz we tried many locations and really liked only that one! We came yesterday and came today as well for the only one reason coz that was really good made tasty and good customer service! We appreciate so much !“
“This is the best Tim Hortons in all of Brampton. I have visited many Tim Hortons locations, but this one stands out because of their excellent customer service.
The staff are always calm, polite, and never seem to rush customers like at some other locations. They always greet you first, listen carefully to your order (even in the drive-thru), and make everything perfectly.
You can really see the difference in how they treat customers compared to other places. The team is always smiling and respectful, which makes the experience much better.
Great job to the whole team – definitely the best Tim Hortons location in Brampton! ⭐⭐⭐⭐⭐“
“Everyday I visit this Tim hortans on daily basis. This place is my all time favourite because of good environment , fast service, food is hot and in good quality and quantity. Drinks are fresh and hot as well.Especially staff is friendly and welcoming.“
“Sharon is the best! She always has my mobile orders ready on time, and everything is always made perfectly. It honestly makes my day when I walk in and see that she’s working because I know my order will be ready in no time! Her consistency, friendliness, and attention to detail really stands out :)“
“I had a great experience at this location today & thanks to Aman. She was very polite, attentive, and provided quick service with a smile. It made my visit so much better—really appreciate the excellent customer service received from her.“
“Can’t praise their customer service enough. I go out of my way to visit this location because of the service. When I visited this evening Mandeep made sure my order was being prepared while I waited in line so by the time I get to cash my coffee is ready to go. Amazing service“