Tim Hortons in Brampton

“Can’t praise their customer service enough. I go out of my way to visit this location because of the service. When I visited this evening Mandeep made sure my order was being prepared while I waited in line so by the time I get to cash my coffee is ready to go. Amazing service“

“Great service at Tim Hortons!
I had a wonderful experience, especially thanks to Sandeep. She was very polite, helpful, and provided excellent customer service. Really appreciated the warm and friendly attitude. Keep up the great work!“

“Had a really great experience at Tim Hortons today! Jasmine and Rajvir. They were incredibly friendly, patient, and welcoming from the moment I walked in. My order was prepared quickly and exactly the way I wanted it, and the team maintained a clean and positive environment even during a busy time.“

“Had a great experience at Tim Hortons today! The service was super friendly and quick, especially thanks to Vinthue and jass
who were working there. They were polite, efficient, and made sure everything was perfect. My coffee was hot and fresh, and the donuts tasted amazing. The whole team made the visit really pleasant. Definitely coming back again. Highly recommend this Tim Hortons“

“Sam at the drive thru checkin window is awesome!
Very polished, very well mannered, always professional and he always remembers our order: 2 medium coffees, one with 2 milk and 2 creams and another one with 1 milk and 1 cream!
Sam makes it all worthwhile!
Thanks Sam.“

“I had a wonderful experience at Tim Hortons, especially because of Simran. She is always friendly, polite, and welcoming. Her positive attitude and great customer service really stand out. She always greets customers with a smile and makes the experience enjoyable.
Thank you, Simran, for your excellent service.“

“My Favourite Tim Hortons Branch !! I always look forward to coming through this drive-thru! Gitesh is always so kind, friendly, and welcoming. Him and his team consistently provide great service with a smile, and they make every visit a pleasant experience. Thanks for all you do :)“

“Sohail Great service at Tim Hortons! The staff was friendly, polite, and helpful. My order was prepared quickly and everything was fresh and well presented. I really appreciated the welcoming and professional service. I would definitely recommend this Tim Hortons and will be coming back again!“

“I use to visit this location twice a day.. however not any more - Hashmeet if that's her name as she ran away as soon as I asked her, she was so so rude even my daughter was taken aback. Simran the supervisor seriously need to do something. @tim really need to train their employees - loss is not just of tim horton but esso station also. If you dont like the job, let someone in more need do it. Everyone plz avoid spoiling your day even after paying. Creditveiw tim horton is just 3 mins away - educated staff with manners.“

“I had a great experience at Tim Hortons. Rashminder Kaur provided excellent service and was very friendly, polite, and helpful. She made my visit really pleasant. I truly appreciate her wonderful customer service and will definitely come back again!“

“Every time we come to Timmie’s, we’re served by Lisa, and she is always so pleasant, friendly, and hardworking. It’s truly a joy to see her when we stop in for our coffee. She consistently goes out of her way to help customers and provides exceptional customer service.“

“I start my day with a delicious wrap 🌯 and a refreshing iced coffee ☕, making it a perfect combo to kickstart my morning routine. I find that spending around $15 daily on these treats is a small price to pay for the joy it brings. The evening crew, especially the ladies, always provides excellent service, making my experience even more enjoyable. Their quick and efficient service is something I always appreciate when I am in a hurry. It's the perfect way to unwind after a long day, and I always leave feeling satisfied. #CoffeeLover #WrapItUp #EveningTreats“

“Pawan is, without question, the best Tim Hortons representative I have encountered in my entire career. I’ve travelled across many parts of Ontario and have had numerous repeat interactions with representatives, but none compare to the level of service provided here. She truly goes above for her customer remember important details to their orders. I intentionally drive to this location—even though there are others much closer—because the experience is consistently exceptional.

The service is always friendly, professional, and welcoming. The food is never stale, and my chai latte is always hot, perfectly made, and thoughtfully served with a sleeve on the cup. It’s the kind of attention to detail and care that truly sets this location apart. Pawan and the team go above and beyond every single time, and it makes all the difference.

Highly recommend this location for anyone who values outstanding service and quality.“

“Unique restaurant 😋. The hotel staff get order over their phone as soon as you stop your car before entering the restaurant and your order is ready by the time you get in. We don't have this type of good quality restaurant in the UK which operates 24/7 @ an economy price. I would suggest the Tim Hortons management to open their branches in the UK especially in the Purley Way businesses area of Croydon near the Starbucks.“

“This Tim Hortons location, situated within the Brampton Rogers office, consistently delivers an outstanding experience. The entire team is an amazing set of staff, they're incredibly efficient, friendly, and dedicated to making every visit pleasant.
A special shout-out must go to Madhurima and Shashi. Madhurima provides truly exceptional service and dedication towards her work; she is always attentive and goes the extra mile. Similarly, Shashi's incredible work makes a noticeable difference in the smooth operation of the store.
Beyond the incredible staff, the location serves fresh food that is reliably excellent. If you are visiting or working in the Rogers office, this Tim Hortons is a must-visit for great coffee, fresh eats, and service with a genuine smile. Highly recommended!“

“This Tims inside metro at trinity common is the only place in Brampton where you get fresh coffee.
Tessie always serves a fresh coffee. She is commendable job here and is an asset to Tim Hortons.
Thansk for serving fresh coffee always...shout out to Tessie.“

“Its my favourite location in brampton. I have been coming here almost 20 years and they deserve i write them a review of 5 stars. The employees work very hard here and always maintaining this shop at its best. Coffee is good and even breakfast sandwiches are good. Shout out to Lorraine and Kim who been working here forever now.“

“Oh my God, such great staff and excellent customer service! The team was very friendly and welcoming, and they made our coffees perfectly. A special shoutout to Mandeep for providing such excellent customer service. Mandeep was polite, helpful, and made the whole experience even better. It is always nice to be served by people who genuinely care about their customers. Keep up the great work! We will definitely be coming back!“

“Excellent experience at this Tim Hortons! The staff were incredibly friendly, professional, and welcoming. Their customer service really stood out — everyone was polite, efficient, and made the visit feel pleasant.

The team deserves appreciation for their positive attitude and great service. Definitely one of the better Tim Hortons locations I’ve visited. Highly recommended!“

“The store manager or supervisor (idk who but he was wearing a grey uniform), made me the best caramel churro iced latte. It tasted like the first time I got one. Unfortunately the quality differs every time and depends on the location but this sir made it 100000000% perfect, thank you“

“I come to this Tim Hortons almost every day, and Bhawna always makes the experience better. She’s very friendly, greets customers warmly, and provides great service every time. She’s polite, quick, and always has a positive attitude. Really appreciate her service!“

“I am a regular at this Tim Hortons, and I can’t recommend it enough! The staff here is incredibly friendly and always helpful. They make every visit a great experience, and it’s clear they really care about their customers. My order is always handled with a smile!“

“One of my favorite places to grab a coffee! The coffee is always fresh and tastes amazing. I also like how quick the service is, even when it's busy. The staff are polite, and the restaurant is clean and comfortable. I always leave with a good experience and will definitely keep coming back.“

“Jessica provides excellent customer service every time I visit. She's friendly, professional, and always greets customers with a smile. Even during busy hours, she stays positive and efficient, making the experience enjoyable. Her great attitude and dedication truly stand out. Keep up the amazing work, Jessica!“

“I just don’t like when my cup is and food wrapper is messed up with some kind of oil and sugar or sticky things !!

Vegetarian options: We only eat specific ( halal ) we don’t need our food to be tuch Ed with other people food and share the gloves…!“

“On behalf of the students, staff, and parents of Fletchers, I would like to express our deepest gratitude for your incredibly generous donation of coffee, tea, and Timbits for our school concert last night.
Your contribution made the evening truly special. The warm beverages were a welcome treat for all of our guests. The Timbits, of course, were a huge hit!
The success of events like our annual concert relies on the support of community partners like Tim Hortons. Your kindness demonstrated a wonderful commitment to our school community.
Thank you once again for your generosity and for helping us create such a memorable night.
Sincerely,
Anthony Pasqua“

“Nice and small Tim Hortons branch at Steeles and Airport Road Brampton located inside the Circle K Gas Station. No seating facility is available in this branch. Drive thru is available. Rest rooms are available in this gas station. Two staff members were available and little crowded.“

“I ordered Tim Hortons through Uber Eats and one of my items was missing. I gave the store a quick call and they were honestly so nice about it. They fixed the issue right away with zero hassle. Really appreciated how helpful they were! And as always, the food was great.“

“I am Amarpreet singh and wanted to share some positive feedback about my visit on 8 June 2026 at around 12:40.Prableen kaur was working night shift provided outstanding service. She was highly organized, welcoming, and made sure my order was 100% correct and fresh. She clearly takes pride in her work and sets a great standard for customer service“

“Saw the owners of the stores little baby there today, so adorable 🥰 we joked that he'll be running the store one day 10 out of 10 on the cuteness scale and the coffee is always good too saw another review giving the baby a 1 out of 5 who sees a baby and it ruins thier day so much that they left a review“

“I visited this Tim Hortons location last week and was assisted by Gursimran, who is currently in training. She was polite, kind, and had a genuinely positive attitude toward customers. It’s always encouraging to see someone provide such friendly service while learning. My best wishes to her for a successful future and all the very best in her career.

Thankyou :)))“

“Absolutely exceptional customer service! The staff was incredibly warm, attentive, and professional, making the entire experience genuinely enjoyable. The friendly attitude, patience, and attention to detail really stood out. It’s rare to receive service that makes you feel so welcomed and valued as a customer.

The food was great and the atmosphere was pleasant, but the outstanding customer service truly made the visit memorable. A wonderful experience overall—definitely a place I’d be happy to visit again!“

“I had a great experience at Tim Hortons! The service was friendly, quick, and welcoming. I especially want to appreciate Manpreet, who was very kind, polite, and helpful. She made my visit even better with her positive attitude and excellent customer service. It’s always nice to meet employees who genuinely care about customers. Great job, Tim Hortons! I’ll definitely be coming back.again special thanks to Manpreet i like your smile 🫠“

“I had a great experience at this Tim Hortons. The staff were friendly, welcoming, and provided excellent customer service. My order was prepared by Harpreet and she prepared it quickly and accurately, and everything was fresh and delicious. The restaurant was clean and well-maintained, creating a pleasant atmosphere. I'm very satisfied with the overall experience and would definitely recommend this location. Keep up the great work!“

“Every time I drive by this Tim Hortons for steeped tea, I always get freshly brewed tea! By the time I reach the window, Manreet always greets me kindly, is kind and respectful and provides exceptional customer service! It leaves me in a positive and happy mood before heading to work! All the employees here are super friendly, the atmosphere is great! Will recommend this Tim Hortons to everyone!“

“I stopped by Tim Hortons for a coffee and I had an excellent experience thanks to Palvi.

She provided extraordinary customer service with a warm smile, a positive attitude, and great attention to detail. She was friendly, polite, and made sure my order was perfect. It's always refreshing to be served by someone who genuinely cares about the customers.
Thank you, Palvi, for making my visit so pleasant. Keep up the fantastic work!“

“I am a biker coming here from many years to see my friends… at this location our favorite server is Ila she is very professional, never seen any wrong order, she also train the new employees very professionally, she has good command on English… always happy personality *****“

“Great experience at Tim Hortons thanks to one amazing employee. She was very friendly, polite, and patient, and made sure my order was perfect. Her positive attitude and excellent customer service really stood out and made my visit enjoyable. Definitely deserves appreciation!“

“Had a wonderful experience being served by Divya. She is extremely professional, friendly, and attentive to customers. Her positive attitude, patience, and excellent service skills truly stand out, even during busy hours. She creates a welcoming environment and makes every customer feel valued. A hardworking and dedicated employee who represents great customer service perfectly.“

“This Tim Hortons is my go-to spot for a reason. The atmosphere is always upbeat, and the staff really very good Sukhbir and Shavana provided excellent service they were quick, attentive, and very polite despite the morning and evening rush. I also noticed how organized the floor was Supervisor Jasnoor handles the team with great efficiency, and Manager Gurpreet runs a top-notch operation. If you want your coffee served fast by people who actually care, this is the place to go!“

“We really liked latte here! The stuff is welcoming and professional! THE BEST IN BRAMPTON! Coz we tried many locations and really liked only that one! We came yesterday and came today as well for the only one reason coz that was really good made tasty and good customer service! We appreciate so much !“

“One of the cleanest Tim Hortons locations I’ve ever visited! The displays were very neat and well organized, and the entire place felt clean and welcoming. The staff were also very friendly and helpful. Overall, I had a great experience at this location. Definitely worth a visit!“

“Beauty, is such a kind and friendly employee. She is always very helpful, patient, and welcoming with the customers. Her positive attitude and genuine kindness make people feel comfortable and appreciated.
The world needs more people like her. Thank you for making every interaction a pleasant one! 🥰😍“

“I have a great experience at this Tim Hortons every day, especially because of Akash. She always serves my coffee with a friendly smile and excellent customer service. She is polite, welcoming, and always makes my daily coffee experience better.

Thank you, Akash, for your amazing service and for always making my day a little better! ☕😊“

“I’ve been coming to this Tim Hortons for a while now probably around 4-5 years now and this Tim Hortons is the best one I’ve been to by far. I’m always greeted with smiles and my order is always right which is difficult to say about other Tim Hortons. the workers are all super nice and welcoming, they work very well as a team from what I’ve seen. All round this is a great establishment with amazing and kind workers.“

“Very polite and humble welcome by workers . Bandana gave special attention to my needs when i ask her help
Food is properly hot and fresh
Coffee is fresh
Very neat and clean environment
Thanks for service“

“I had a great experience at Tim Hortons today. I ordered a chai tea, and it was fresh, hot, and tasted really good. It was made just the way I like it. Harsimran took my order and provided excellent customer service. She was friendly, polite, and welcoming. She listened carefully to my order, served me quickly . Great service and delicious chai tea. I look forward to visiting again!“

“Very nice face pleasant and great costumer service all the workers w thanks for your service lovepree,mamata,Amrit,Simran these ladies are very costumer friendlyi had my breakfast there today wow it’s very good I appreciate you guys“

“I had a great experience here. The workplace is friendly, professional, and welcoming. Harleen was especially helpful, kind, and professional throughout my experience. She made everything easier and always treated people with respect. Great service and a great team overall!“

“Cheers to Hailey!! She has taken care of my issue and I was served well by an elderly woman, Thank You🫶🏻

I was here on drive thru and ordered a small french vanilla and a small peach quencher. The quencher cup was full of ice and a little product!! I have called to address it and they just hung up on me.
This was just ridiculous. Just shame on their customer service“