Tim Hortons in Brampton

“Can’t praise their customer service enough. I go out of my way to visit this location because of the service. When I visited this evening Mandeep made sure my order was being prepared while I waited in line so by the time I get to cash my coffee is ready to go. Amazing service“

“Had a really great experience at Tim Hortons today! Jasmine and Rajvir. They were incredibly friendly, patient, and welcoming from the moment I walked in. My order was prepared quickly and exactly the way I wanted it, and the team maintained a clean and positive environment even during a busy time.“

“Today’s visit to this Tim Hortons turned into a truly pleasant experience thanks to the exceptional service. From the moment I entered, Simran welcomed me with a warm, friendly smile that instantly made me feel comfortable. The service was quick, and my order was prepared perfectly. It’s not often you come across such genuine and outstanding customer care, and Simran definitely made this visit memorable. Keep up the amazing work—Tim Hortons is fortunate to have you as part of the team!“

“I just want to appreciate Anna for her amazing service at Tim Hortons. She is always so friendly, welcoming, and professional. Her beautiful smile and positive attitude make every visit pleasant. It’s rare to see someone who consistently treats customers with such kindness and energy. Anna truly makes my day better every time I come in. Thank you for the wonderful service! ☕😊“

“I stop by this Tim Hortons every single morning, and Selvi is the highlight of my daily routine. She is incredibly fast, always gets my order exactly right, and greets me with the kind of genuine energy that makes a rainy Monday feel better. Truly the best service in town!“

“I had a great experience at Tim Hortons today thanks to the amazing service from BHARMEET KAUR. she was friendly, polite, and really attentive, making sure my order was exactly right and served quickly. It’s refreshing to see someone with such a positive attitude—it definitely made my visit better. Employees like this truly represent what good customer service should be. Keep up the great work and Thank-you so much for making my evening more enjoyable!!“

“I am a regular at this Tim Hortons, and I can’t recommend it enough! The staff here is incredibly friendly and always helpful. They make every visit a great experience, and it’s clear they really care about their customers. My order is always handled with a smile!“

“I ordered the bulk coffee and steep tea for 12 persons. I was running out of time. But there help was so genuine that it made me to thank them. There help and the sweeteners, sugars and milk and stir sticks that I wanted. They put more than I demanded. Thanks again.“

“I had a wonderful experience at Tim Hortons thanks to Harpreet! The service was incredibly friendly, fast, and welcoming. Harpreet went above and beyond to make sure my order was perfect and made the whole visit a really pleasant one. It’s always great to see someone who truly cares about providing excellent customer service. Thank you, Harpreet, for making my day a little brighter. Highly recommend this Tim Hortons location because of the amazing staff.“

“I had such a great experience at Tim Hortons thanks to Pavithra ! She was extremely polite, professional, and welcoming from the moment I walked in. Her positive attitude and warm smile truly made my day.

She handled my order quickly and accurately, even during a busy time, and made sure everything was perfect before handing it to me. It’s rare to see someone so dedicated and genuinely caring about customer service.

Tim Hortons is lucky to have an employee like pavithra . People like her are the reason customers keep coming back. Thank you for the excellent service!“

“Pawan is, without question, the best Tim Hortons representative I have encountered in my entire career. I’ve travelled across many parts of Ontario and have had numerous repeat interactions with representatives, but none compare to the level of service provided here. She truly goes above for her customer remember important details to their orders. I intentionally drive to this location—even though there are others much closer—because the experience is consistently exceptional.

The service is always friendly, professional, and welcoming. The food is never stale, and my chai latte is always hot, perfectly made, and thoughtfully served with a sleeve on the cup. It’s the kind of attention to detail and care that truly sets this location apart. Pawan and the team go above and beyond every single time, and it makes all the difference.

Highly recommend this location for anyone who values outstanding service and quality.“

“The best Tim Hortons I have ever seen. The Ambience, Decor, seating arrangement all classic style. Give you a feel to seat and enjoy the sip. Looks like a real coffee shop not like those new Timmies with Modern Design that cant attract customer to seat. I will come here again and again. By the way, I usually only do take out from Tim Hortons. This is one of the Timmies that I do dinein.“

“I really had a excellent experience Today by param . I went to Tim Horten. I was having trouble choosing a drink, but the param was really helpful and even recommended me a hot and cold drink, both of which were quite nice. Tim should hire more people like her . I always drink steep tea from Tim, but today want to try something new.She even greets quite well. Regardless, some employees are unsure how to behave when someone approaches Tim or says thank you. they even begin to start making expressions/faces . I don't want to name someone, so just start greeting like param.“

“I want to give a special shout-out to Alan at Tim Hortons. He is always friendly, polite, and provides excellent customer service. Alan goes above and beyond to make sure customers feel welcome. It’s always a pleasure being served by him. Keep up the great work!“

“I start my day with a delicious wrap 🌯 and a refreshing iced coffee ☕, making it a perfect combo to kickstart my morning routine. I find that spending around $15 daily on these treats is a small price to pay for the joy it brings. The evening crew, especially the ladies, always provides excellent service, making my experience even more enjoyable. Their quick and efficient service is something I always appreciate when I am in a hurry. It's the perfect way to unwind after a long day, and I always leave feeling satisfied. #CoffeeLover #WrapItUp #EveningTreats“

“⭐️⭐️⭐️⭐️⭐️

“The food at Tim Hortons was fresh and delicious, but what really made the visit special was the service. Mehak was friendly, attentive, and welcoming throughout. She made sure everything was perfect and served with a smile. Great food and even better service – thank you, Mehak!”“

“I had a great experience at Tim Hortons thanks to Hardeep. The service was quick, friendly, and very professional. Hardeep made sure my order was perfect and greeted me with a warm attitude, which really made my day better. It’s always nice to see someone who genuinely cares about customer service. Highly recommend visiting this location!“

“This Tim Hortons location, situated within the Brampton Rogers office, consistently delivers an outstanding experience. The entire team is an amazing set of staff, they're incredibly efficient, friendly, and dedicated to making every visit pleasant.
A special shout-out must go to Madhurima and Shashi. Madhurima provides truly exceptional service and dedication towards her work; she is always attentive and goes the extra mile. Similarly, Shashi's incredible work makes a noticeable difference in the smooth operation of the store.
Beyond the incredible staff, the location serves fresh food that is reliably excellent. If you are visiting or working in the Rogers office, this Tim Hortons is a must-visit for great coffee, fresh eats, and service with a genuine smile. Highly recommended!“

“I had a really positive experience here. The staff was professional, helpful, and friendly throughout. Everything was handled smoothly, and I felt valued as a customer. I’d definitely recommend this place to others and will be coming back again
I am regular customer in afternoon there is one of the girl ( Harpreet) she provided good food and talking to customers very politely and she offered excellent service.“

“I often go to this nearby Tim Hortons, and the service is always great. The staff are friendly, polite, and quick with orders. The place is clean and welcoming, making it a pleasant spot for coffee or snacks. I truly appreciate their consistent quality and hospitality“

“Huge thank you to Tim Hortons (8160 Dixie Rd), Sachin and their wonderful staff for inviting Special Olympics athletes for the Special Olympics Donut campaign. The boys had an amazing time and so much fun making donuts, enjoyed a behind the scenes tour, and felt special and included. Thank you for making this experience so memorable.“

“Best service ever and looks like some new staff so I wanted to give a big thank you to our drive through server guy who went the extra mile to check for us that we had a chocolate dip doughnut ( not pictured we ate it already lol ) and I apologize for asking at the window. He went above and beyond and was so helpful friendly, and the food was so so fresh. Truly thank you ! Our power went out so I’m so glad we ventured out to Tim Hortons :)“

“Everything is very perfect i got biscoff latte and chicken parmeson pizza that was amazing and very delicious I like the servive of this store and employees were very hard worker and disciplined .i would suggest everyone plz visit there and get good experience t“

“Went to this Tim Hortons today wonderful attentive staff who are polite at the front counter, My coffee and bagel made exactly how I like it well done girls !!
Although I did over hear the young man on drive through did not seem to have good etiquette which did not seem to fit in with the warmth atmosphere being portrayed by the rest of the staff“

“I just don’t like when my cup is and food wrapper is messed up with some kind of oil and sugar or sticky things !!

Vegetarian options: We only eat specific ( halal ) we don’t need our food to be tuch Ed with other people food and share the gloves…!“

“I visited Tim Hortons in Brampton today and had a great experience. The staff was very friendly and welcoming, the service was quick, and the place was clean with a nice atmosphere. The coffee tasted amazing and was really fresh. Overall, a wonderful experience and I would highly recommend this location!“

“On behalf of the students, staff, and parents of Fletchers, I would like to express our deepest gratitude for your incredibly generous donation of coffee, tea, and Timbits for our school concert last night.
Your contribution made the evening truly special. The warm beverages were a welcome treat for all of our guests. The Timbits, of course, were a huge hit!
The success of events like our annual concert relies on the support of community partners like Tim Hortons. Your kindness demonstrated a wonderful commitment to our school community.
Thank you once again for your generosity and for helping us create such a memorable night.
Sincerely,
Anthony Pasqua“

“Yesterday, I went to this Tim Hortons again, and wow, the staff there were so nice to me! The food and drinks were super yummy, and even though it was crowded, they made me feel really welcome. I had been there so many times and it is amazing every time. And after their service you will realize the reason behind having so many customers, and it is their fantastic and welcoming service?. It's like they know how to treat everyone special. This Tim Hortons is just awesome with their great service and tasty stuff!“

“I had a great experience at this location thanks to the friendly and professional staff. They were polite, patient and made sure my order was accurate which really shows their commitment to good customer service .The best Tim Hortons in Brampton.“

“The staff working here is doing an excellent job. Harpreet, Santushti, Jasleen, and the madam manager (sorry, I forgot your name 😅) are all doing a great job.

They never treated or judged me in a weird way and always provide excellent customer service.

Thank you guys!!“

“I had a wonderful experience today, the bagel and farmer’s wrap are very tasty and i am highly satisfied with them. I also ordered the protein beverage with strawberry watermelon the drink was too delicious and i am happy that was not waste of my money“

“I ordered Tim Hortons through Uber Eats and one of my items was missing. I gave the store a quick call and they were honestly so nice about it. They fixed the issue right away with zero hassle. Really appreciated how helpful they were! And as always, the food was great.“

“Navneet was the best server at the front counter whenever I ordered my usual coffee at Tim Hortons. They always greeted me with such warm and calm body language. Sometimes you come across truly wonderful people at Tim Hortons who make you want to keep coming back — and Navneet is definitely one of them.“

“They consistently delivers an excellent experience. Their drinks are always fresh, flavourful, and made just the way I like them. The service is outstanding—fast, friendly, and efficient. I often receive my order within seconds, even during busy hours. Overall, Tim Hortons is a reliable spot for great drinks and quick service every time. The girl over there guide me well I wanted to try something new and she guide me with everything her name was ekta. She delivered excellent service to me and greet me before having my order Thank you 🙏🏻“

“Hi its Pawanpreet Kaur, we just visit at the Tim horton and there was a girl whose name is KAJAL she is very good and cooperative employee, I must say she deserve a paise because of her calm and cooperative Nature. I really appreciate and happy with her service. Good luck and thankyou so much.“

“Great experience at Tim Hortons thanks to one amazing employee. She was very friendly, polite, and patient, and made sure my order was perfect. Her positive attitude and excellent customer service really stood out and made my visit enjoyable. Definitely deserves appreciation!“

“This feedback is especially for Arnish kaur, who was working at tiny Tim’s location in Brampton Civic near emergency entrance, she greeted my family very generously with great attitude, explained very well about some questions we had for food menu, she deserves a raise and round of applause. 💎“

“I had a wonderful experience at This location. The staff was incredibly friendly, attentive, and efficient from the moment I walked in. My order was taken with a smile, prepared quickly, and everything tasted fresh and delicious. The atmosphere was clean, welcoming, and comfortable perfect for grabbing a coffee or enjoying a quick meal.“

“Excellent customer service from Shivreet at the drive-thru, especially at night. Very kind and professional. Thank you, Shivreet ☕️
We work at Almag Company close to this Tim Hortons and usually come during our break time at night until morning.“

“I had a great experience at Tim Hortons thanks to jasleen and jaskaran for their outstanding employees. They were friendly, patient, and handled my order quickly even during a busy rush. Their positive attitude and warm smile really made my morning better. Excellent customer service like this keeps me coming back!“

“I especially love their classic iced cappuccinos on warm afternoons. I always get four iced cappuccinos from the drive-thru, and they always taste perfectly untamed and refreshing. The freshness of their baked goods is unbeatable, and I’ve become a regular in the afternoons. The staff is always friendly, efficient, and ready to handle my orders with a smile. They always brighten my day with their warm service and fast, reliable drive-thru service.“

“We really liked latte here! The stuff is welcoming and professional! THE BEST IN BRAMPTON! Coz we tried many locations and really liked only that one! We came yesterday and came today as well for the only one reason coz that was really good made tasty and good customer service! We appreciate so much !“

“This is the best Tim Hortons in all of Brampton. I have visited many Tim Hortons locations, but this one stands out because of their excellent customer service.

The staff are always calm, polite, and never seem to rush customers like at some other locations. They always greet you first, listen carefully to your order (even in the drive-thru), and make everything perfectly.

You can really see the difference in how they treat customers compared to other places. The team is always smiling and respectful, which makes the experience much better.

Great job to the whole team – definitely the best Tim Hortons location in Brampton! ⭐⭐⭐⭐⭐“

“Had such a nice experience at Tim Hortons👍
Sehajpreet's service was friendly and super welcoming.Everything was quick, smooth, and well handled.Definitely made my day a little better 😇
Will surely visit again! 💯“

“I want to recognize Maninder for the excellent service at this Tim Hortons location. She is always welcoming, polite, and quick with the orders. Even during busy times, she manages everything with a smile and makes sure customers feel valued. It’s rare to find such consistent friendliness and professionalism in customer service, and she really stands out.

Thank you, Maninder, for making every visit a positive experience!“

“I’ve been coming to this Tim Hortons for a while now probably around 4-5 years now and this Tim Hortons is the best one I’ve been to by far. I’m always greeted with smiles and my order is always right which is difficult to say about other Tim Hortons. the workers are all super nice and welcoming, they work very well as a team from what I’ve seen. All round this is a great establishment with amazing and kind workers.“

“I don’t often write reviews, but the Tim Hortons on Dixie truly deserves recognition! Every time I walk in, the team goes above and beyond. They are consistently accommodating, attentive, and genuinely friendly—always going the extra mile to make my visits exceptional.

It’s rare to find a team that blends efficiency with such warmth, creating an atmosphere where every customer feels valued and welcome. Their dedication to outstanding service never goes unnoticed, and I always leave feeling uplifted and impressed.

If you’re looking for a Tim Hortons that doesn’t just meet expectations but surpasses them in the most thoughtful and genuine ways, this is the place. A big thank you to the incredible team on Dixie for setting such a high standard in customer care!“

“Everyday I visit this Tim hortans on daily basis. This place is my all time favourite because of good environment , fast service, food is hot and in good quality and quantity. Drinks are fresh and hot as well.Especially staff is friendly and welcoming.“

“Very good service and all staff is very nice and friendly they are just like family and polite they donot rush coustmers. They always make my food very well . I like this location very much . I will recommend other people to come there and see staff members working very hard . Keep it up guys :)“

“I had a great experience at this location today & thanks to Aman. She was very polite, attentive, and provided quick service with a smile. It made my visit so much better—really appreciate the excellent customer service received from her.“