Tim Hortons in North York

“I love this location , i ordered a delivery once and had a tiny problem so i just gave them feedback but the manager abhi i believe followed through and made it right and he was very nice through all of it , customer service really goes the long way. Best wishes to abhi and the team 🫶“

“Even though I work in the Yorkdale mall, this Tim Hortons is my favourite out of all the locations I’ve been at. The environment is so friendly and very clean. There’s a lady that’s always super nice to me and she’s the highlight of my mom’s and I mornings. Super recommend this location and the staff to anybody!!!“

“Excellent customer service every time! A big thank you to Pragati, Nantha, Minal, Maria, and AJ for always being so kind, friendly, and welcoming. They work hard and always greet customers with a smile. Tim Hortons is lucky to have such an amazing team!“

“This Tim Hortons is my go-to place. The staff are always friendly, efficient, and make every visit a great experience.

I especially want to recognize Taran and Yancely. They both consistently greet customers with warm smiles and positive attitudes, creating such a welcoming atmosphere. Their teamwork is outstanding, and it's clear how much they care about both the customers and the store.

Honestly, it feels like these two manage the whole Tim Hortons! I can't help but wonder what Tim's would do without them. Their hard work, dedication, and great customer service never go unnoticed. Thank you both for making every visit enjoyable—keep up the amazing work!“

“Excellent Tim Hortons location! The staff are always friendly and welcoming, especially the morning team, who are incredibly cooperative and provide great service. The coffee is consistently fresh and tastes the same every time, which I really appreciate. One of the best Tim Hortons locations I’ve visited, thanks to both the quality of the coffee and the wonderful people who work here. Highly recommended!“

“It is always a pleasure to visit the store. Amir, DM & the team is very efficient and full of energy. Amir is very polite and always gotta smile on his face.
Keep up the great job and the energy you guys bring. It's not just the coffee but you guys too, who pump up and make the day start with smile 😇“

“This Tim Hortons location around Lawrence and Carnforth is actually quite nice compared to many other locations I’ve visited. The place was clean, well maintained, and had a pleasant atmosphere. The kitchen and food preparation areas looked organized and tidy, which is always something I appreciate when visiting a restaurant.

The staff were friendly, and the overall service was good. Everything felt fairly well managed, and it was nice to visit a Tim Hortons where the environment was comfortable and the experience was straightforward.

The food and coffee were good, and the location itself seemed to be properly looked after. It’s not necessarily anything extraordinary, but sometimes a clean restaurant, decent food, and friendly service are exactly what you want.

Overall, a solid 4 out of 5 stars. Definitely one of the nicer Tim Hortons locations in the area, and I’d have no problem coming back again.“

“I highly recommend this Tim Hortons location. Hadi and Ashley’s service is excellent. They’re very friendly, professional, and their hospitality is outstanding. The place was clean and the orders came out quickly. I had a great experience and will definitely be coming back.“

“One of the best Tim Hortons locations I've been to! The store is always clean, well-organized, and has such a welcoming atmosphere. The team members are friendly, hardworking, and always make sure customers have a good experience.

A special thanks to the manager, Ashad, for doing such a great job running the store. You can tell he really cares about his team and the customers. The staff work really well together, and it shows in the service they provide.

Overall, great management, an amazing team, and excellent customer service.“

“I love buying from this branch! Always fresh when they serve my order. Plus the fact that the staff are very nice and accommodating 🙂 Special shout out to Harwinder, always has a ready smile for customers 🙂☕“

“I’ve been going to Tim Hortons for as long as I can remember, and it’s honestly one of those places that just feels familiar every time. It’s not just about grabbing a coffee—it’s part of my routine at this point.
Most mornings, it’s my quick stop to get a coffee and something small to eat, and it always hits the spot. There’s something really comforting about knowing exactly what you’re going to get, and it being consistent every time. Whether I’m in a rush or have a few minutes to sit, it just works.
The staff at the locations I visit are usually friendly and fast, which makes a big difference, especially during busy hours. Even when there’s a line, things move pretty quickly, and I appreciate that they keep things efficient without feeling rushed.
I also like the variety—they’ve added more options over time, so it’s not just coffee and donuts anymore. It makes it easy to switch things up depending on the day.
Overall, Tim Hortons is one of those places that’s just reliable and part of everyday life. It’s simple, convenient, and always there when you need a quick coffee or a familiar stop to start your day.“

“This store is great in terms of warm welcome from front desk, especially the girl Chandini is awesome. She is very polite and knows how to handle customers with utmost care. She is very quick in taking orders and remembers the frequent customers.
She explained the survey coupon, which helps to get few drinks for a loonie. Service time is fantastic and I would love to visit this store often.“

“I had a very good experience at this location I usually don't spend much time in giving reviews but I got a very good service and response from prashanthi when I was looking for new options on what to get she helped me to choose strawberry macha Ice latte which is good I usually don't like drinks but she got me right thank you so much prashanthi from now I will choose to order this everytime. And the hospitality of her was also good she welcomed me with a good smile and she has good patience and also there is one more guy I didn't got his name he is also very good with customers.“

“When I think of the quintessential Tim Horton’s experience, I imagine a location like this; where the workers know your name and occasionally you get to do the dance where it seems they know your order better than you.

Highlights include Kenji, Sarpreet, Edgar, and the smiling management team here. The flow through is managed effectively and the ice cap machine has never been broken in my memory.“

“I had a great experience at Tim Hortons, thanks to Sugantha. She was very friendly, polite, and welcoming. She provided excellent customer service and handled my order quickly and professionally. Her positive attitude and kindness really made my visit enjoyable. Thank you, Sugantha, for the great service!“

“I love coming to this location. The staff is consistently welcoming and polite, which makes for a great start to the day. Ordering through the app is a breeze—my mobile order is always ready and easy to pick up for lunch. They have a good amount of seating, though if you’re planning to dine in around noon, get here early because the lunch rush fills the tables fast. Great spot overall!“

“Our favourite Tim’s <3 Father and I (or either one of us) always drive through, staff are amazing and know our order, quick and friendly and we love everyone! Thank you Songul (love our speed chats and waves girl!) , Alfred and all the day staff we have yet to meet and learn their names :) you guys all brighten the day. my pups also thank you for always having plain Timbits, their favourite special treat!“

“This Tim Hortons is located inside the Esso gas station at Don Mills and Finch. It’s a fairly small location, but it has everything you need to grab a coffee and a quick bite when you’re on the road. The service is quick and friendly, and it’s very convenient when you’re stopping for gas or just passing by. A great little spot for a quick stop!“

“Hi love how the service is quick here, this time I wanted to try the new drinks, but at very moment I was struggling with drink names🥲😂. Thanks to staff, though the store was busy still Meet helped me to figure out drink without affecting other customers orders as the other staff member ( couldn't recall her name) was quick as well.“

“I really like this Tim Hortons off Sloane subway station. It has good seating space and nice cafe like vibe with large see through windows. It will be great if they kept the napkins handy in a dispenser instead of keeping them hidden in a drawer on their side so you dont have to ask for them.“

“I had a wonderful experience at this Tim Hortons. The team was friendly, efficient, and made sure my order was accurate. The coffee was fresh, the food was delicious, and the store was clean and well-maintained. The staff worked hard even during a busy time and still provided excellent service. Thank you for making my visit enjoyable“

“I went on Saturday to order a hot chocolate and Tim Bits. The lady was standing there, greet me with smile. She was very good in a customer service. I forgot her name but when I asked she told me that she only works on weekend. I did not remember about my points she asked me scan Tim points me, that was a nice reminder.
It does not take long to say, how can I help you today? Smile. We need more people like her in customer service.👍👍“

“I was behind two people & when I ordered I said “Ice Capp” but THEN I asked (Benson) what flavours they had, He said Vanilla ok that was familiar Chocolate & Caramel ok fair enough but he had me at Roasted Hazelnut!!! Which I bought Large with Whipped Cream and Chocolate Drizzle made especially by (Jannatul Ferdaus) Try it! its a must if your not Allergic. Great Experience THEY LISTEN, Therefore I be visiting them more frequently.“

“I don’t usually leave reviews, but I’ve been coming to this Tim Hortons for over 5 years. The staff are great—hardworking and patient, and they deserve 5 stars.

But the drive-thru is a big problem. It’s way too tight for larger vehicles, and despite renovations, nothing has been done to fix it. I’ve raised the issue many times, but no changes yet.

Probably just another “Thanks for letting us know” with no action.“

“My visit to the Yorkgate location was very enjoyable. The staff were welcoming, attentive, and efficient, and everything was handled smoothly. My order was accurate and served promptly. A special thank you to Aman for providing such friendly and excellent service and making my visit even more pleasant.“

“I had a great experience at Tim Hortons! The service was friendly, fast, and welcoming. Uma and Maria were especially kind and helpful. They greeted customers with a smile, made sure everything was prepared correctly, and created a really pleasant atmosphere. Thanks for the amazing service.“

“I had a great experience at Tim Hortons in the morning! Parneet Kaur provided excellent customer service and was very friendly, polite, and welcoming. She greeted me with a smile and made my morning visit pleasant. Thank you, Parneet, for your wonderful service. Keep up the great work! 😊“

“This Tim Hortons is a cut above the rest. The staff is always super friendly, and they actually seem to care about making your coffee just right. I once saw them remake a whole batch of donuts because they weren't up to par. That's dedication! It's my go-to spot when I need a little pick-me-up, and I always leave with a smile.“

“I visit this Tim Hortons every day, and the service is always excellent. The staff is friendly, welcoming, and consistently provides great customer service. A special thank you to Gurtej and all others who always greets customers with a smile, is polite, and makes sure every visit is a pleasant one. Their positive attitude and dedication really stand out. It’s one of the reasons I keep coming back every day. Highly recommend this location for its amazing team and outstanding service!“

“I had a great experience with Nasrin. She provided excellent service and was very professional throughout. Her friendly, charming, and pleasant behavior made the whole experience even better. She was attentive, helpful, and made sure everything was taken care of. I truly appreciate her outstanding customer service and would highly recommend her.“

“Really nice Tim Hortons with a friendly and welcoming atmosphere. The staff are polite, helpful, and always try their best to make sure customers are taken care of. The service is usually quick, the food and drinks are fresh, and the store is clean and comfortable. Overall, a great place to stop by for coffee and a quick bite. ☕🍩“

“Great experience at Tim Hortons! The staff were friendly, the service was quick, and everything was fresh and delicious. The place was clean, and the atmosphere was welcoming. Definitely a great spot to grab a coffee and a quick bite. Highly recommended!“

“5 stars for Ruby working the night shift! Always super polite, quick, and makes the best coffee. Having great customer service late at night makes all the difference—Ruby truly deserves recognition for her hard work and positive attitude!“

“We were sitting in dine in area when the customer started yelling at the cashier for no reason but the guy handled it very nicely by putting him in his place as he was very rude towards the guy he gets what he deserves it
Service nice good atmosphere welcoming 🙏“

“I love stopping by Tim Hortons at Finch Subway every morning. What makes my 5:30 a.m. start to the day so much better is Mila’s beautiful, friendly smile and hardworking personality. She is always welcoming, professional, and genuinely kind. The entire team is wonderful and the service is consistently amazing, but Mila truly stands out. She brings such positive energy to the morning rush and makes customers feel appreciated. Thank you, Mila, and thank you to all the staff for the excellent service every day!I love stopping by Tim Hortons at Finch Subway every morning. What makes my 5:30 a.m. start to the day so much better is Mila’s beautiful, friendly smile and hardworking personality. She is always welcoming, professional, and genuinely kind. The entire team is wonderful and the service is consistently amazing, but Mila truly stands out. She brings such positive energy to the morning rush and makes customers feel appreciated. Thank you, Mila, and thank you to all the staff for the excellent service every day! Nia“

“Absolutely love the Tim Hortons at my workplace! The staff here are hands down the best in the world. Always so friendly, kind, and welcoming. They go above and beyond to make everyone’s day a little brighter, and it never goes unnoticed. Whether it’s remembering your regular order, greeting you with a big smile, or simply spreading positive energy, they make every visit feel special. Thank you to the amazing team for always bringing warmth and joy to our days.
You guys are truly the heart of this place!“

“I am coming here since 2022. This is near to my home. I love the renovations and increase in the seating arrangements. Previously whenever you would come here there would be a few people hogging the tables but I am glad there are more singular tables.“

“An incredibly amazing celebration of the Harry Potter menu at Tim Hortons. This store is beautifully decorated with many great photo ops. I highly recommend especially if you are a #Potterhead.

The staff were very friendly, the washrooms were very clean. Although I was a bit upset the cute single donut box was out of stock, overall I had a great visit and made great memories.

#BacktoHogwarts“

“I came on a Thursday afternoon, hoping for the worst. But I had a really good experience, I didn’t have to wait long and the service was quick and efficient. Especially this employee named Vivek, he was very friendly and smiling. All my orders were correct and were made quickly!

Kudos to Vivek!“

“Washroom were closed but the manager allowed us in to at least wash our hands. Poor timing for cleaning right around lunch time. They were courteous at least.
When our order was ready they just shouted part of it and expected us to guess. Maybe they could use the order number instead. Food was good just the same.“

“One of the better Tim Hortons locations I’ve visited. The staff is friendly and works efficiently, and my orders have always been accurate. The atmosphere is nice and the service is quick, which makes it a great place to grab a coffee or something to eat on the way to work.“

“I’ve been served by Deepak a few times, and he’s always been professional and helpful. Everything is done properly, my orders have always been correct, and the service is reliable every time. You can tell he cares about providing a good experience, and it definitely makes this location stand out.“

“Had an amazing experience at Tim Hortons yesterday. Navneet is doing such a good job 😇 such a kind and sweet personality.
Should hire such people at work , who goes above and beyond for the customers.
Got my order perfect as I wanted.
Keep doing the hardwork Navneet 🫡“

“Most affordable coffee & bitings at this place. It’s a daily must visit place.

Dietary restrictions: Available

Kid-friendliness: It’s kid-friendly

Wheelchair accessibility: Accessible“

“Vegetarian options: Awesome 👍

Dietary restrictions: Awesome

Parking: Great location easy to find a parking space

Kid-friendliness: Awesome

Wheelchair accessibility: Wonderful“

“Clean location and really kind staff. I came when the Harry Potter promo was on so I could try one of the donuts. I ended up grabbing Slytherin (which was a Pistachio donut) and quickly realized that it lacked in the pistachio department. I think it should’ve been stronger. The timbits were great though! I ordered 1 timbit, but the staff member noticed that one was broken and gave it to me for free because no one would want it, I did not argue with that! Great experience, but the donut was underwhelming.“

“Excellent service at Tim Hortons! Daryl is very welcoming and delivered excellent service. She did not hesitate to accept & she have patience to wait as I have a lot canadian coins to count to buy. The service is quick, grilled cheese melt and the ice coffee is great. I really appreciate the excellent customer service and positive atmosphere. Keep up the great work! Highly recommended! ❤“

“This time hortons always serve their customers with utmost care and affection. Especially, I would like to mention one of the supervisor’s name- Pranay, for his exemplary personable service which makes me coming back! This location is lucky to have. Pranay is surely an asset to the team.“