“Sukhveer and Manveer provided excellent service at Tim Hortons. Both were very friendly, polite, and helpful. They made my visit really pleasant and served everything quickly and with a great attitude. Great customer service by both of them! 😊☕ Highly recommend!“
“Had an amazing experience at Tim Hortons located at 7828 Kennedy Rd, Markham, ON. Kavita was absolutely amazing: warm, professional, attentive, and genuinely welcoming throughout the visit. Exceptional customer service and such positive energy! She truly represents the brand in the best possible way.“
“I’ve been coming here for coffee, desserts, and sandwiches for over 10 years, and the quality has always been consistently excellent. The same great taste and outstanding quality every single time. Congratulations, and keep up the amazing work!“
“I visited Tim Hortons this evening around 8:30 and had a wonderful experience. Jaspreet was inside doing some cleaning when she noticed us waiting. She immediately stopped what she was doing and came to help us. I really appreciate her kindness, dedication, and willingness to go the extra mile for customers. She was friendly, quick, and made us feel welcome. Her coworkers were also very helpful and cooperative. Thank you, Jaspreet, and the entire team for the excellent service. Keep up the amazing work“
“It's good, the ladies serve good coffee and take an interest in the place. The public radio is good but maybe instead of being a 7 in volume it should be tweaked down to a 6. Customers have to remember it's a public space too, and not have their phones be heard.“
“Mathi is very helpful and highly professional. I really appreciate the support and assistance provided.
Kudos to the whole team for working so efficiently in such a fast-paced environment. Despite the busy nature of the gas station, the team does a great job of keeping everything organized and ensuring the flow keeps moving smoothly. Great work, everyone!“
“Great experience at this Tim Hortons! The service is very fast, and the staff are always friendly, polite, and welcoming. They work efficiently while still making customers feel appreciated. I really enjoy coming here and would definitely recommend this location!“
“Gursimran is always very hardworking, polite, and friendly. She consistently makes my coffee exactly how I like it and provides excellent customer service every time I visit. She always has a positive attitude and makes the experience enjoyable. Her hard work and great service are definitely appreciated!“
“Love coming to this Tims! The coffee is always fresh and the staff are really welcoming. The manager does an awesome job keeping everything organized and making sure customers are happy. You can tell the team works well together—great vibe all around!“
“My husband stopped here on his way home from work on July 13, 2026, and bought me a cheese pizza which I shared with our son. It was the absolute BEST Tim Hortons pizza we have had. The crust wasn't hard, but it was cooked. Just the right amount of cheese and sauce.“
“I want to give a special shout-out to Jaskaran at the window! I regularly order an iced tea, and he already knows my order. He always makes my drink perfectly and serves it with a great attitude and a friendly smile. He is such a kind and respectful person, and his positive attitude always makes my day better.“
“Consistently bad. Very rude drive thru employee. Gotta wait at least 2-3 mins at the window to get your order. They seem to be understaffed, and stressed.
Edit: they have turned around their service, its much much better now.“
“This Tim Hortons is managed by local restaurant serving TD and other staff members located at 3500 Steeles. The staff is courteous and quick however at times the line up's can be very long. I try to get my coffee in the morning from outside coffee shops to avoid 15 to 20 minutes of wait time. They don't accept Tims gift cards and around lunch times the staffing is low on coffee side“
“Sam, Sam I Am 647, you were the best at hand 540, I had green eggs and ham,4250 and your smile was so grand, Sam Sam you am, maybe next time its Sam and cale ♥ Sam was the best and I hope to see her there again, I'll go back because of how kind and beautiful she was and how good the food and service has always been“
“Great location and quick service!
I stopped by this Tim Hortons and was really happy with how fast and friendly the staff were. The place was clean, and my coffee and food came out fresh. Perfect spot if you’re in the area and need a quick bite or drink. Open 24/7 too, which is super convenient. Definitely one of the better Tim’s I’ve been to!“
“This is easily one of my favourite Tim Hortons locations in Markham. Everything is consistently fresh, the coffee is great, and the service is always friendly. The staff are polite, professional, and treat customers with respect.
I’ve visited many Tim Hortons locations, but this one really stands out because of the quality and the people working there. Great team, great service, and a very reliable place to stop by. Highly recommended!“
“I had a great experience at this Tim Hortons thanks to Elham and Farzam. They were friendly, professional, and made sure my order was perfect, even during busy hours.
Really appreciate their positive attitude and excellent customer service. I’ll definitely be back!“
“This is easily one of the best Tim Hortons in Markham. I’ve noticed how well the place is managed. I have even seen the management team holding meetings and checking in regularly, which you don’t often see at other locations. The service is quick, the staff are polite, and everything is kept clean and organized. You can tell they really care about running things properly here. Furthermore, they have strawberry donuts and timbits all year around which makes this place even more unique. Highly recommend!“
“Edited: (August 18, 2026)
I came again today at this store… i ordered my usual drinks and food before I go to work and they did an amazing job again… i love coming here… and for the guy who had a “BELT” situation.. you half right and wrong mister.. the “BELT” stand for “BACON, EGG, LETTUCE, & TOMATO” with a bagel base (according to google) but u missed one part from searching on google. It says “BACON (but staff may ask to confirm blag blah blah) so don’t blame them if they didnt know the google term I’m sure there manager told them the meaning. Search it again if you like and don’t put that “I’ve known the meaning of BELT for so many years” crap unless you’ve experience being a crew member of Tim Hortons… And you should be nice… they are working hard and lots of people are like you already so be nice.
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I just bought 10 drinks from this location. I was worried that they would make a mistake or not follow my requests. However, I was surprised that the order taker took her time to listen well and follow my requests. She didn’t rush me or got upset with the amount of my order, which usually happens when I order in a different store. I’m so happy with the service, outcome and how my drinks turned out well. I would love to comeback here even for 1 drink. Great job!“
“Special thanks to Simran. It is rare to find locations serving drinks that have the signature Tim Hortons taste. With over 20 years of being a regular customer throughout Canada, I can safely say Simran is a genuine expert! Thanks for the excellent service and delicious drinks!“