Tim Hortons in Markham

“Amazing Service I came here from Montreal as I was staying at the Hampton inn nearby! The friendly person serving us Aman was all alone and was very kind and patient with our orders and made them to perfection! we will be coming back the next time we visit :)“

“Had an amazing experience at Tim Hortons located at 7828 Kennedy Rd, Markham, ON. Kavita was absolutely amazing: warm, professional, attentive, and genuinely welcoming throughout the visit. Exceptional customer service and such positive energy! She truly represents the brand in the best possible way.“

“I visited Tim Hortons this evening around 8:30 and had a wonderful experience. Jaspreet was inside doing some cleaning when she noticed us waiting. She immediately stopped what she was doing and came to help us. I really appreciate her kindness, dedication, and willingness to go the extra mile for customers. She was friendly, quick, and made us feel welcome. Her coworkers were also very helpful and cooperative. Thank you, Jaspreet, and the entire team for the excellent service. Keep up the amazing work“

“I had an Orange Pekoe tea at Tim Hortons on Highway 7, and it was excellent. The tea was fresh, hot, and perfectly prepared. A special thank you to Swapna for the friendly and professional service. She was welcoming, attentive, and made my visit even more enjoyable. Great customer service and a great cup of tea. I’ll definitely be back!“

“Cashier suggested to add espresso shot to my ice cap to make it less sweet. 👌🏻all staff are friendly, they work hard to keep the place clean, they work as a group.perfectly. I wish you would add shade for the seats outside and more greenery,“

“Stopped by this Tim Hortons for lunch and had a really good experience. My order was in the $10–20 range and everything came out fresh and exactly how I asked for it. The staff were friendly, the service was quick, and the restaurant was clean and well organized. It was busy when I went, but the team kept things moving without making anyone feel rushed. Definitely a reliable spot if you’re looking for a quick lunch. I’ll be back.“

“Rose at the drive-thru is amazing! She’s always smiling, so friendly, and provides excellent customer service. She goes the extra mile and even remembers many of her regular customers by name, which makes every visit feel so personal.

My mom and I come here often, and Rose is always a pleasure to see. She truly makes our day. Thanks for being awesome, Rose!“

“I had a great experience at Tim Hortons! The staff were very friendly and welcoming, and my order was prepared quickly and exactly how I wanted it. The coffee was fresh and tasted amazing, and the donuts were soft and delicious. The place was clean and had a nice, cozy atmosphere. It’s always a reliable spot for a quick breakfast or coffee break. Highly recommend!” Especially the staff bavani and khant..“

“Love coming to this Tims! The coffee is always fresh and the staff are really welcoming. The manager does an awesome job keeping everything organized and making sure customers are happy. You can tell the team works well together—great vibe all around!“

“I had a great experience at Tim Hortons! The customer service was excellent, and the staff were friendly, welcoming, and efficient. A special thank you to the Supervisor, Kirandeep, for being such a great team member. Kirandeep’s professionalism, positive attitude, and dedication made my visit even better. Keep up the amazing work!“

“This is the top location on Markham Road and I have been ordering from here for almost 10 years. There have been past issues (3-4 times) but upon making contact, they have been accommodating with a solution. Today my Latte was made perfectly and given to me at the drive-thru by an Asian lady with tattoo(s) on her arms. Thank you for making my Latte well, it is so important to those of us who really value our drinks, especially when they are well made!“

“I had a wonderful experience at this location thanks to staff Poorna who made my Oreo Ice Capp. It was prepared perfectly, tasted amazing, and had just the right balance of flavor and texture. The employee was friendly, professional, and clearly took pride in making sure the drink was done well. Great service like this really makes a difference. Thank you!“

“Consistently bad. Very rude drive thru employee. Gotta wait at least 2-3 mins at the window to get your order. They seem to be understaffed, and stressed.

Edit: they have turned around their service, its much much better now.“

“I have been coming to this tim hortons for over two years now, and it's really the staff that makes it special. Aneesa, Shamim, Samriti, and Rabia(sorry if I spelled the names wrong) are always so kind and welcoming, even during the busiest rushes. It genuinely makes my day every time.
Thanks for being awesome, you four! ☕😊“

“I had a great experience at Tim Hortons. The staff were friendly and provided quick service, even during a busy time. The food was great as was the coffee. The place was clean and welcoming. Overall, I’m very satisfied with the quality of service and food, and I’ll definitely be coming back.“

“Good team work, they use to welcome us with a great smile like to visit this time hortons everyday as it feel safe and hygiene and we can trust them with all of our heart . Always like to visit in afternoon as their no long wait in que for taking order“

“I had a great experience at this Tim Hortons thanks to Elham and Farzam. They were friendly, professional, and made sure my order was perfect, even during busy hours.

Really appreciate their positive attitude and excellent customer service. I’ll definitely be back!“

“This is easily one of the best Tim Hortons in Markham. I’ve noticed how well the place is managed. I have even seen the management team holding meetings and checking in regularly, which you don’t often see at other locations. The service is quick, the staff are polite, and everything is kept clean and organized. You can tell they really care about running things properly here. Furthermore, they have strawberry donuts and timbits all year around which makes this place even more unique. Highly recommend!“

“Tim Hortons really impressed me with their outstanding service! The staff were super friendly and made sure I felt welcome from the moment I walked in. The speed of service was excellent, getting my order ready quickly without sacrificing quality. It’s clear they prioritize guest satisfaction, making it a top choice for a quick and pleasant coffee break. Five stars all the way!“