“We have been going to this Tim Hortons for years. Recently the staff has changed and their service is not the same. Through it all Emma has been their saving grace. Always willing to help and building relationships with their regular customers. Keep it up Emma, you’re doing a great job and you are appreciated! Kathy has also been amazing, always greeting us with a smile 😊“
“The staff were really friendly and well organized. I visited during a busy rush hour, but the manager handled both the store operations and customers very efficiently. Even at peak time, the service was smooth and well managed. Great experience overall!”“
“My Place Day Program is a Day Program for special needs adults. We come in there once or twice a week with a group of 5 to 7 and they treat us like family. Portia the manager knows many of our members by name and often come out to say hi and share her smile and kind words with us, Our group loves this location and its staff.“
“Hetal and Caitlyn have been providing the Pickering post office with exceptional coffee and donuts and are always a friendly face. Me and the guys at my work only come to this Tim Horton location because we know we can expect great service, great food and a satisfied tummy. Thanks for being great to us!“
“I love this location! The staff are very friendly, especially the manager. I placed an order on the app, however their espresso machine was down at the time and didn’t know how to cancel it. The manager told me to come in the next day, fixed the order and gave me the drink. They’re always fast and good service!“
“I am so grateful and happy with the tims hortons staff at pickering GO it doesn't matter how busy it is at this location the staff is always fast ,polite and so friendly they are always smilling specially Rani and Vikashan ! They always so kind and sweet to me ! In addition the sandwich and coffee always super fresh ! Waves to you guys and thank you!“
“Pleasure to have fresh coffee with oven fresh donuts 🍩 😋 in very cozy environments. 1725 Kingston Road Pickering. The amazing thing about these coffee shops called Tom Hortons is that it offers a very friendly calm n cozy atmosphere. You feel like sitting chatting with friends for everyone n never want to leave. Isn't it Awsome.
Loved it.“
“My go to Tim Hortons! Super efficient, very clean and organized, this is definitely one of the nicest locations in the Gta. The staff is friendly and accommodating. I feel like I know a couple of them because I am a regular and I have only good things to say! Keep up the good work!“
“There a a woman working there in the early hours of the morning. She’s very pleasant and always friendly and smiling. She raises her hand and tells us it’s open at 5.
Lovey lady. Every time we go in the drive through window. She comes to the window and shows hand gestures we open at 5.
She’s there 6 to 7 days a week from what I saw. Hard working person.“
“I had an amazing experience at Tim Hortons today with Mani, a turban guy. He provided some of the best customer service I’ve experienced. He was extremely kind, respectful, patient, and genuinely eager to help. He took the time to assist us with our gift card, making sure it was swiped properly and that everything went smoothly.
Mani’s positive attitude, warm smile, and professional behavior made our visit even better. It’s employees like him who make customers want to come back. Thank you, Mani, for going above and beyond to help us. Tim Hortons is lucky to have such a dedicated and caring team member!“
“Excellent Experience at Tim Hortons
Excellent experience at Tim Hortons! The service was fast and efficient, even during a busy time. My order was prepared quickly and accurately. The staff were very friendly, welcoming, and professional. They greeted customers with a smile and made the whole experience enjoyable. Great customer service like this keeps me coming back. Highly recommend this location!“