Tim Hortons in Brantford

“I go through the drive-thru almost every morning on my way to work, the employees at the window are very good at what they do, the are fast, friendly and make great coffee! I don't know about the rest of the day....but the morning crew if amazing!“

“Extremely clean Tims, probably the cleanest Tims I've even been in, I could even still smell the bleach. I stopped using the drive through a while back because of this one rude lady, though I haven't seen her in a while, hopefully she dissolved in the bleach. Kricks was working again, such a great dude, last time I was in he saved the day during the 50-cent incident. Ordered a 6 sugar, 7 milk large coffee, Looun even read back my order to make sure she got it right, always happy to see people double-checking, better safe then sorry. How quickly she made my coffee was really impressive, some of the fastest service I've ever got. And it tasted incredible too! They always make the best coffee at Tims.“

“I stopped by the Tim Hortons on late at night, and I was really impressed with the service. The Punjabi gentleman working that shift was friendly, fast, and handled everything efficiently even though it was quiet and late. My order was perfect, and the coffee was fresh not something you always get at night! He greeted everyone politely and kept the place clean and welcoming. Great experience overall — definitely one of the better Tim Hortons in town for late-night visits.“

“Definitely the best Tim Hortons in brantford. Super fast service with super friendly staff! Food always tastes fresh, and my iced coffee is always made to the way I love! 10/10 recommend!
They also recently upgraded their interior, making it super warm and welcoming!“

“Got what I ordered, everything in stock. Tims in general need to fix their POS system… staff at all stores don’t know how to ring in the Iced sugar free vanilla protein latte… rang in three different ways at multiple locations… all resulting in different price than on the menu.. had to order in app for easy access. This location though in general is excellent and great when visiting the hospital.“

“I come here for break every weekday and the drive thru ladies are always so kind, smiling and get my order right everytime! This location has the best lemonade! Balwinder gill knows my order and welcomes me with a smile every time I get to the window!“

“Great service and friendly staff! The team works hard to get orders out quickly while making sure customers feel welcome. The staff are always happy to help, and the overall experience is great. Definitely a good spot to stop for your coffee and food!“

“Cashier Emmanuel made my day - Amazing customer service, great energy and overall a fantastic employee. He even put a smiley face on my coffee. 🥹🥹🥹 What else could I ask for from my local Tims 💟“

“This Tim hortons has a very slow drive thru line sometimes, but everyone is very friendly and works hard. I have had my order messed up quite a few times, but the gentleman working made it right for me. Great staff, everyone is kind and friendly“

“Had amazing time at Tim Horton's today the person there was so nice! And I say that they should give the worker Pauline a raise! Because what she did today will now earn two $20 Donations from me in the future 😃 for Tim Horton's Camp Days for kids! And honestly keep giving out the Free Water! I know some places charge 10 cents for a cup of water but I personally think that is rediculous and it should not ever been done in a Tim Horton's! We are Canadian and we help our fellow Canadians and Visitors to Canada! Thank you and keep the Spirit of Canada alive! Great prices for Bagels there too!

Cheers Bud! And have a Double Double Devil Day (Extra Large Coffee 2 milk 2 sugars) 2x2 just for you! And support our Canadian Dairy Farmers!“

“I placed a large same-day order over the phone for muffins, donuts, and a Take 12. When I arrived, everything was ready to go, and the team happily adjusted my order when I needed to add a few more items.

I had my baby with me in her car seat, and Janet — the incredibly kind team member I had spoken with on the phone — offered to help carry everything out to my car. I was fully prepared to make multiple trips in the snow juggling the car seat and food. Her kindness truly made my day and I cannot thank her enough!

I’ve ordered for large groups from this location before and I’m always impressed. The staff are consistently kind, courteous, and quick. Thank you again to the Paris Road team!“

“Great service every time I visit the store! The coffees and food are always fresh. The staff are always friendly and always go above and beyond to serve the customers. Dining area is always clean and well maintained. Best location for your morning coffee run!“

“We’ve been coming to this Tim Hortons location regularly, and it’s easily one of our favourites. Our orders are consistently accurate, the restaurant is well run, and the staff are always warm, welcoming, and a pleasure to interact with.

MK is, without a doubt, one of their standout employees. No matter how busy it gets, she is consistently cheerful, kind, and genuinely goes above and beyond with every interaction. What means the most to us is how wonderfully she treats our son. She always takes the time to be friendly and make him feel welcome, and that level of kindness never goes unnoticed. Employees like MK are incredibly rare, and any employer should be truly grateful to have someone who cares so deeply about providing exceptional customer service.

We’d also like to recognize Marga, the store manager, whose leadership and genuine kindness are evident throughout the entire location. She has created a welcoming atmosphere that keeps us coming back time and time again.

Thank you to the entire team for your consistency, friendliness, and outstanding customer service. It’s always a pleasure to visit this location, and we highly recommend it!“

“I visited this location recently and was impressed. The lobby and washroom were very clean, and the staff were friendly and helpful—especially the woman I believe is the manager. The new four cheese and sausage egg bites were delicious (I think I prefer them over the bacon ones), and my tea was made perfectly. Overall, a great experience!“

“I just ordered a everything bagel and cappuccino coffee with double sweetener but the girl who made my coffee she didn’t add sweetener and i got coffee without sweetner when i tasted my really got upset in this early morning. No doubt the bagel was very tasty . Please i request you make order as customer give to you .

Thanks“

“I come here in the mornings before work and the same three workers I see every time. They are always so polite, happy and humerus.
I get a tea with one bag and the gentleman always jokes about adding the second bag to the coffee. The ladies are always smiling 🙂 Great atmosphere“

“Very good coffee and the food is pretty good there never had a problem... I like their bagels and cream cheese... Very nice space to sit down and read the news paper... If you want to listen to music though you should bring your own ear phones as they do not play music in that restaurant... But it still makes it a great place to think and do business.“