Tim Hortons in Peterborough

“Staff are amazing and friendly, my orders are always consistent. I have never had a issue when I come to this tim hortants that's why I always drive out of my way to come to this one. Honestly the best tim hortants In the region. Way to go sarah and team. She really does a good job at making sure her staff and customers are always happy.“

“This is my favourite Tims in town. Its spacious and situated in a beautiful part of town. I love the workforce and hospitality they bring to the table. This tims never fails to serve happiness with the food. Thank you for being ever welcoming 💯“

“I had a wonderful experience at this branch of Tim Hortons thanks to the very kind manager. I had accidentally left my bag behind (which contained a number of valuable and sentimental items), and by the time I realised I was a 3 hour drive away, it was incredibly stressful. When I rang the store, the female member of staff was incredibly helpful and professional. They had already found and retained the bag and were very reassuring that it would be kept safe and marked for the attention of the manager.

The next day I rang and spoke to the Manager, Sarah, she knew all about the bag having been left a note by her colleague. Sarah was incredibly helpful and friendly. I was hoping to arrange a courier to collect and deliver the bag to me, but I appreciated that packaging up an item and giving it to a courier isn't necessarily part of their role but Sarah was only too happy to help. We kept in touch via email and calls while I made the arrangements. Her friendly and personable manner really made a difference in a very difficult situation. She packaged the bag up securely and left instructions for her colleague to hand it to the courier in her absence. The bag arrived safely and with everything inside.

I am sincerely grateful to the staff at the store for safely recovering the bag and keeping it safe and to Sarah for going beyond the realms of her usual job description and also being so kind.

This level of customer service not only reflects well on the store but such a personal touch is important to brand reputation for a large company such as Tim Hortons.“

“I had a great experience at Tim Hortons during my recent visit. The staff were friendly, efficient, and made me feel welcome from the moment I walked in. My order was prepared quickly and exactly as requested — fresh coffee, warm food, and great service.

The restaurant was clean and well-maintained, with a comfortable atmosphere that made it a pleasant spot to relax and enjoy my meal. I especially appreciated the consistent quality and reliability that Tim Hortons is known for.

Thank you for providing great service and delicious options. Looking forward to coming back again soon!“

“The only aspect of my experience that caused me to drop a star was the long lineups (which should tell you how popular Tim Hortons is!), but also the fact that I was charged 20 cents for a cup of water that (other than the ice the gave me) I had to fill with water myself!?“

“I visited there (favorite coffee place) today after a long time, as it’s the best spot to get my favorite coffee. I ordered the usual, but this time it didn’t taste right—something seemed off. I went back and informed them about the issue, and Emily kindly assisted me by preparing a fresh coffee, which tasted just right. A big thanks to Emily.“

“I've been coming here since this location was first built. Staff has always been great and always come to the window to say "hi" to my dog. Great people and as for the food... it's Tims. Straight forward menu that everyone knows.“

“Great place in Peterborough. Delicious choices, friendly and efficient staff, fast service. They have dine in option which is amazing as lots of people were sitting, chatting, and enjoying each other's company. We order different foods and we never were disappointed.“

“Always a great experience at Tim Hortons! The staff is super friendly specially a girl name aditi, quick with service, and my order is always spot-on. The coffee is fresh, the food is warm, and the vibes are just right—makes my day every time I stop by!“

“Service was good today. It's a busy location and sometimes that's not the case, due to customer volumes at the drive thru and the counter, especially in the summer.

Dietary restrictions: Too bad for people with gluten issues; however, you do have almond milk for those with dairy issues. Thanks for that, at least.“

“We were at the tims on lansdowne st east at the pioneer gas station getting coffee this afternoon . The girl serving us was doing a great job , considering she was working alone, helping the customers at the drive through and those inside. She was amazing!!! Her name is Nicole ♡“

“I've always had really good experiences at this location. I know some of the stuff and they are great. We do a Pay It Forward event each year and I went in there today to bring our money and pay it forward cards in, I know it might be a little bit annoying for the staff but the manager Leah handled it with ease! Not only did Tim Hortons end up with a lot of happy clients today, we are very happy with how our Christmas contribution played out.“

“I go to this Tim Hortons regularly.
They don’t have as many options food wise compared to bigger ones, but just as good.
The staff always gives great service.

Parking: Small parking lot, but parking on the safe of the road works too“

“This place is amazing , i always go there around 9 pm when i am going to work I always takes a iced capp the staff make it correctly , especially this guy hary or harry he is always smiling , always happy . He is very kind and friendly . He is always there always says ‘hi ‘ to me
They never mess my drink
Best tim hortons“

“I love my Timmie’s , but when ya get to the drive through window and almost get nocked out from the perfume coming out, it’s not right. Then drive 7 minutes away and go to take a drink of your coffee and all ya taste is perfume that’s definitely not ok.“

“I simply want to say that the staff that work at this Tim Horton location are absolutely amazing. They deal with so many eclectic human beings and they all do their very best each and every day. I have watched both the staff and the owners come and speak with individuals and help them when they can. The other day there was a lovely, timid, young woman in this store and both a man, who was very careful not to intrude and the owner (female) spoke to the young woman and helped her through a serious crisis (she was obviously physically abused). They sat with the young girl and at one point, I did hear part of the conversation where both the owner and the gentleman were brough to tears and I then followed. These individuals who work at this Tim Hortons care, work VERY hard and deal with A LOT each day. I ask that the patrons of this restaurant appreciate that and treat each member of this Tim Hortons team with the respect that they deserve. There are certainly times when persons have had to be asked to leave but welcome to our world and it is handled as best as it can be. Thank you for letting me share my experience Rhonda“