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“I love this location at 1799 Liverpool/Pickering Parkway. Huge shoutout to Susie and her team at Tim Hortons! They consistently deliver top-notch service with a smile. The entire crew is friendly, engaging, and makes everyone feel welcome the moment you walk in. It is so refreshing to experience such genuine warmth and energy — this team truly sets the bar for great customer service! Bravo!“
“It’s across the street from my place of employment, been coming here for years, have met many employees over the years, always been kind and friendly. Special shout out to Kuljinder, and my favourite owner Chantel. Lots of love, keep up the good work.“
“Foods here will be always excellent. Just want to recognize one of your TEAM---ASHLEE, she has shown an EXCELLENT CUSTOMER SERVICE---she greets and always smile, attentive, helpful, confident, knowledgeable in products line, quick response, and an assets to the TEAM. I hope she will have an EXCELLENT PERFORMANCE APPRAISSAL with corresponding benefits she deserve or whatever the company's incentives to their employee. Cheers!!!“
“Marcus at Tim Hortons is great! He’s always friendly, quick, and gets my order right every time. Tim Hortons is a convenient spot with ample parking and quick service. The staff are friendly, making it a great place to grab a coffee or snack.“
“I want to make a special shoutout to the girl who works in the food area. I believe her name is Deshani (sorry if I spelled that wrong). She’s absolutely amazing! I often have my mobile order forgotten about when it comes to coffee, but she always has my food ready and goes out of her way to help me every single visit when she sees me waiting for the coffee in my order.
Honestly, I would give the store 1 star if it weren’t for her. The overall service is poor. Customers are rarely acknowledged while waiting, and it feels very unorganized. On top of that, the location isn’t easily accessible for people who don’t drive, which is something that should really be addressed.
Deshani truly stands out and deserves recognition for her kindness and efficiency! She’s the reason I keep coming back despite the store’s issues.“
“I’m giving 5 stars for their exceptional service and delicious food! From the moment I walked in, the staff greeted me warmly and made me feel welcome. They went above and beyond to ensure my order was perfect, and everything was served promptly. I ordered an IceCap and it was fresh and flavourful, exactly what I needed to relax. The friendly smile of the staff member made my visit even better. I’ll definitely be coming back!“
“Great experience! The employee at the counter was super friendly, polite, and made sure my order was perfect. They had a great attitude and provided fast, professional service. It’s always nice to be greeted with a smile — really made my visit enjoyable.“
“Any time is Tim's time whether it be a bagel with cream cheese for me or Croissants and Tim Bits for my grandson and me.
Loving the Dark Roast coffee. It is the perfect morning energy drink for that "get up and go" NEXT TIME I am going to have a carrot muffin or two (it has been to long since I had a muffin or two. YUMMY“
“Everytime me and my co-workers come here, Never a single complaint, Food is always absolutely perfect, cold drinks, hot drinks never a miss. Never have to wait long to receive your order. The list can go on and on.
“WE NEED MORE TIMMIES LIKE THIS ONE”“
“I don't know about the other reviews, but I've been coming here for over 10 years and their service is consistently good. I would like to mention Guru who especially gave us great service, was friendly, patient, and I really appreciate it. Keep up the good work ?“
“I've frequented this location for the last 5 years and have always been treated well by their team of wonderful ladies and hardworking guys. This is the best Tim Hortons location I've been to, a standard that all locations should strive for“
“This location is amazing!!! I just recently opened a business (Step By Step Club - a fitness studio + kids play center) in Pickering. We ordered coffee and timbits to celebrate our one year anniversary - our guests were so appreciative!! The staff is super friendly and knowledgeable. We often order coffee when we host kids birthday parties. I love that they support local businesses! Huge shout out to Kathy & her team - they are phenomenal.“