“The Timmies Drive-Thru at the Ultramar on County Rd 33 has the best crew in all of Trenton! I'm surprised by the odd negative review I see here, but let me assure you... Those are the very rare exceptions, not the rule.
Lori, the Manager, and her core team of ladies never fail to give efficient, fast and friendly service day in and day out. And the newer staff have that same passion for great customer service.
I know this to be true because I am a frequent customer to this location, having stopped there at least twice a week, every week for the last two years. That's over 200 trips through their Drive-Thru! And in all of those visits, they only got my drink wrong one time. ONE TIME out of 200! And when I brought it back to their counter, they happily exchanged it for me. That is not an easy standard of excellence to achieve!
Did I mention they are also fast? Even with a super long line of cars, you'll be getting your coffee and breakfast sandwich at their window in hardly any time at all.
Plus they get the vanilla dip donuts right! Lol! Can't say that for every location.
So make it a one stop shop. Get your gas, your scratch tickets and your coffee all in one place... The Timmies Ultramar! 😁“
“Visiting for a family vacation. We enjoyed Tim's everyday at this location. The service was friendly, quick and done to detail. Staff is focused and communicates effectively. We had 2 large orders and both days service was handled very quickly and professionally. Donuts were fresh and delicious 🤤. Coffee was Perfecto. The bathrooms were clean and so was the tables/seats. Thank you for a wonderful Tim Hortons experience.“
“Visited this Tim Hortons and was greeted by Jeff who was very friendly and helpful. Food was great and area was clean. Only complaint is they need to make more coconut cream donuts being the only Tim Hortons in Trenton to offer them. They are always sold out. But today I scored the last one. Keep up the great service. Thank you Jeff for your kindness.“
“Early November, this Tim's had several holiday gifts. Prices are a bit high but typical for gifts like this everywhere. Service was not bad, they were fairly busy, more staff working drivethrew than counter. The new Biscoff cookie ice cap is amazing.“
“I am usually there everyday for a large frozen lemonade. Love it When it's getting close to the bottom because it's dark, yellow, and more flavor but when they first fill it up, it's really light and hardly any flavor. Other than that, the staff is great, but I do find the morning shift is a lot faster than the afternoon shift“