Tim Hortons in Welland

“This is the best Tim Hortons in my opinion by far their staff always exceeds my expectations they go above and beyond for the customer. They are always very pleasant and they have the best tasting coffee around I drive from Niagara falls to Welland for my Tim Hortons coffee“

“I went in to use the bathroom and to see about getting something to drink and the evening staff were very polite about it.

Parking: They have parking in the front and a few wheelchair spots.

Wheelchair accessibility: The doors open with a push of a button.“

“Come on people, it's Tim Hortons so don't expect anything other than Tim Hortons.

But, understand that this place is particularly cool it's in a active location.

This location of Timmy's is not scenic and it has its share of ups and downs but Welland is it pretty cool City and it's a fairly well kept secret, so don't tell anybody“

“I’ve been coming to this one ever since the one down the street has been closed and I can say, I am very impressed with the service they provide here. The staff is very friendly and the male supervisor was very nice and helpful with helping my wife on what to get and help her customize the wrap. The store is very clean and welcoming and all the tables are actually clean which is very nice. Definitely found my new spot, thanks again!!!!“

“I’m not sure why the tables always seem dirty at this location. I understand the nature of the business and that things can quickly get out of hand. However, I don’t recall a time where I’ve been there in the past two years - about a dozen visits - where the tables weren’t a mess.“

“I always have a great experience at this Tim Hortons! My coffee is always made perfectly, just the way I like it. The staff at the front are amazing the little ginger girl and the tall Black guy are always polite, fast, and super patient, even when it’s busy. They really make the place feel welcoming. Great service every time! ☕👏“

“Great first experience..
Friendly staff, attentive and helpful.

Thank u.
(Visitor from Calgary)

Update:
2nd January, 2025
2:44pm
Only one person behind the line and we waited 5 minutes infront of the counter.. none of the staff acknowledged us untill I asked if anyone is taking orders in the front.. I was told with an attitude that someone will be with me if I can have patience!

Customer service department needs improvement!“

“Pretty good location. Sometimes we prefer this one more than the other one we sometimes go to. My wife will sometimes get iced coffee and they actually mix it well and provide a straw without asking. It's at a good and convenient location as well“

“Amazing Tim Hortons, best one in Welland. Always so friendly and very polite and warm greetings in the morning. Everyone is always so attentive and double checks that orders are accurate before handing them out the window. Speed of service is awesome and despite how large or small orders are everyone works as a team to get the order complete and out as fast as they can.“

“The staff in welland campus is very sweet like 4 by 4. I dont go there only to get drinks but to talk with staff aswell, sometime, when i dont feel good, i go tim and talk yo staff there. It makes me better. But only for staff inside niagara college, outside tim staff is not good as this staff ..“