Tim Hortons in Port Colborne

“yesterday i had received very devastating news, the loss of a loved one. i was so congested and was craving a bowl of chicken noodle soup. My insurance of nearly $600 came out of my account earlier that day leaving me with only pennies in my account. on the app i had just enough points to receive a free soup so i headed over to the tim’s 2 minutes from my house, because of the size change tim’s has made for the soup making it only one size now it was not allowing me to redeem my points. the young gentleman owen at the window was very patient and kind with me, he had tried everything possible to help me redeem my soup. it wasn’t working and i did not have any money on me i was honestly embarrassed and was about to tell him it’s okay and drive away but owen took the initiative to be so kind and paid for the soup himself with his own hard earned money. i’ve honestly never experienced something so kind especially with being so down i was so grateful and very appreciative and made my night a little bit better“

“Fist time here from the U.S. Our server was Catlin. She was awesome. I had the sausage farmers wrap replace the eggs with a hash browns. It was delicious. Also had the apple fritters, chocolate dip donuts. Everything was great. The coffee was the best, nice fresh, and smooth and delicious. Yay Tim Hortons.“

“I came into Tim Hortons today at about 4:15pm. I was greeted with an amazing young woman whose name (hilariously) was “Goat Sauce”. She was friendly and gave me service with a smile. More of the employees should take note of how just her smile made my day. Thank you again for great service Goat Sauce!“