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“I have gone into this location 3 times in the last 7 days and had to request they stir our coffee as the sugar in her triple triple is constantly at the bottom.
I was even extremely polite and friendly on the request but the lady on the mic and the lady at the window were extremely rude and unfriendly. I think I’ll go to the next one from now on“
“Visiting Niagara Falls and staying close by. Appreciated a place open early that I could spend some AM me-time before rest of family awakens.
Good food and drink? Check. Liked the latte (yeah for the non-dairy options too), and loaded breakfast box hit the spot.
But the highlight was the workers -- pleasant, friendly, helpful, clear, knowledgeable -- exceptional!
Also saw multiple friend groups and families gathering here, in a very comfortable setting. With admiration I noted a few older couples here too, with admiration -- if I were close by during retirement, I could see this place as being part of my morning ritual too!!!“
“Yesterday, I was served by Divya, who has served me several times before…. She is extremely pleasant, always smiling, very welcoming and a dedicated worker! It is a pleasure to be a customer to such a kind, friendly staff at this location!“
“When I came inside, I was surprised by the cleanliness of the interior and exterior. The workers greeted me, and I felt really welcomed. I can say the same thing about my order; it was easy and fast. My drink was delicious! I would love to come back and recommend others to come here!“
“On the eve of Christmas day, the staff at this location is very energetic and excited to serve customers, greating everyone with a pleasant smile, great staff wonderful management.
Am more than happy to visit this location again, Merry Christmas everyone and hope to see you all in 2026....one love🇨🇦🇨🇦🇨🇦
Dilpreet is in charge of this wonderful staff today, great management.“
“Always such a great experience at Tim Hortons thanks to Rhonda! Her customer service is always honestly exceptional. She was so friendly, patient, and genuinely welcoming—You can tell she really cares about the customers and takes pride in what she does.
Rhonda truly stands out and is a huge asset to the team. I’ll definitely be back!“
“had a great experience today at Tim Hortons thanks to Nayit! She was super friendly, fast, and made my order perfectly. It’s always nice to be served by someone who’s kind and has such a positive attitude. Thank you, Navjit for making my days better! :)“
Coffee Shops • $
“Our family was so impressed that there’s a Tim Hortons in Canada ?? we had to drive a few miles but our son was thrilled anyway. Sometimes you just have to give a bit! Oh, well. Our vacation is pretty special. Mom decided to go shopping! Dads happy ? Great family vacation. Yay!“
“it was incredibly small and very cramped. You couldn't fit more than 5 people at a time.
Wheelchair accessibility: basically none at all in the actual restaurant itself, since you could only fit like 5 people at a time, fitting a wheelchair in there would be next to impossible.“
“This is for the owner of Tim Hortons at 5 corners .This is the best Tim Hortons in the falls , Service from this Tim's is excellent, very clean store, Yous got a Manager that knows what time of day it is , He deserves 100 Stars , To all the staff ,Thanks for the good service and for keeping the store in good shape.“
“I visited Tim Hortons recently and ordered a drink, and Jaspreet made the experience amazing! She greeted me with a big smile, took my order quickly, and made sure my drink was exactly the way I wanted. Even though it was busy, she stayed calm, polite, and professional. Her kindness and attention to detail really stood out. Thank you, Jaspreet, for making my visit such a pleasant one — Tim Hortons is lucky to have you!“