Tim Hortons in Kenmore

“Ordered chicken panini with mayo and chipotle sauce . First one made was super soggy, falling apart just from picking it up! Went back since my mother is staying upstairs, lynden*** was very kind and tried to fix the situation, he wasn’t able to do the refund so he remade it nice and crispy but forgot the mayo and chipotle sauce. I don’t know the women’s name but sitting there I watched her waste 3 chicken paninis alone and my ordered came up before a hospital staff member that was there before me, when speaking with lynden*** the women comes from the back stating she never made a panini like the one I ordered today… also she was in sight of customers fixing her hair and then going back into the office standing in the doorway(didn’t see her wash her hands afterwards, not good near food when hair and particles are flying around while you’re flipping it back into a bun). Thanks to lynden** for trying to fix it, he did make it crispy how I like, just forgot the sauces but he is very kind and polite.“

“Food was normal Tim Hortons fare, with almost attentive service, but the location really struck me with the width of the aisle which, even though I’m not in a wheelchair anymore, it is still something I notice. Restroom had two restrooms, each was shown on door as being three kinds which really impressed me. Family/Female/Male for both was completely outside my norm so was thrilled to share how very clean and more than big enough for a wheelchair. And enough space to access the restroom too with wider than normal aisle.“