Tim Hortons in Cheektowaga

“Tim's is definitely and addictive place in a good way. I've tried alot of different things through these years. I love if the have a sandwich you want in a wrap instead they do it without any problems. Most of the time everything moves pretty quickly so if u love coffee definitely stop at a tims“

“Really want to give it 5 because I love Tim's, but some of the employees make it hard to like this one.
I come here occasionally to get a latte or cocoa. I'm a simple guy, but when I see whipped topping on the pictures I kinda expect that on my latte/cocoa, but more often than not, they won't put any on them.
Just this morning I got a peppermint latte but the lazy counter guy half-assed it, no whipped cream or candy. I asked if I could have some and he put some on, but came back with my drink and a dirty lid, to which I asked for another lid.
The guy just looked like he just couldn't be bothered. I get work can suck now and then, but that's life.
The employee in question was young, a bit of facial hair, and a different ethnicity.“

“Much cleaner, friendlier, and faster than the location next to McDonalds. Amazing how much difference there is. This location doesn't have workers blaring music or using profanity like the other one. This location is far superior compared to the one a block away. If you go to the Tim Hortons next to McDonlds make sure you get your bank/credit card back, if not watch your statements!“

“Lyndi always goes above and beyond in terms of customer service. She always has such a bubbly personality and always knows to make the customer feel right at home! Will for sure be returning to this location kudos to her and her entire staff!“

“Went inside, was greeted right away by an older lady very nice and attentive. I ordered blueberry timbits she started a conversation telling me they are her favorite not everywhere has them, it’s owners choice. Great customer service from the group of ladies working at 3pm today! Good employees need to be acknowledged too.“

“My favorite go to spot for coffee! It’s right near my house, which makes it super convenient when I’m on the go. I’m a regular here, and Linda the manager is absolutely amazing, so welcoming and always so friendly! She even knows my order I’m a simple gal with my medium TT 😄 She brings such good vibes and positive energy every time I come in. Great service, great atmosphere, and always a great start to my day!“

“I generally go through the drive through. So atmosphere isn't too relative. Yesterday, on March 13th, it was snowing. As I said, not too relative. During the week, I generally stop at the Tim Hortons at Erie Ave, and Niagara Falls Blvd.

That Tim Hortons has extremely good coffee.“

“Heard about Tim hortons so decided to try it out tbh. There’s Tim hortons everywhere here lol. We just got a dozen and I got some drink as well. Was ok. I’ve had better donuts tho. I liked the crepe filling ones but nothing spectacular. But was worth a shot. Had the donuts last for about 4 days or so.“

“We have always had great service at the Harlem &William location.
The staff has always been friendly and professional.
This location has the best brewed coffee and has always been fresh and hot!! Im glad they opened at this location. Thank you. 🙂“

“Let me just tell you about my experience. I had 15 mins to get to my gate. And I grew up in Fredonia and I live in ATL. I decided to get some donut holes for my kiddos that still are close to home.

I ordered on the kiosk and walked up. And THE NICEST ladies greated me! Katrina Morris!! Your smile is contagious….. and when you greet people you make them happy ~ even in a last minute stop at an airport.

HR people ~ Heads UP you need a customer service person like her.

She NOTICED everything.

She even asked to take a photo with my Buffalo Bills Boots to post on the Tim Horton Page.

I told her…. I got you. I’ll do a google review.“