Tim Hortons in Williamsville

“Convenient place to stop for a coffee and breakfast sandwich. They also serve hot and cold lattes, hot tea and delicious cold brew coffee. Depending on the time of day, there can be a long line at the drive thru. However, service is always good and they treat their customers well.“

“Tim Hortons at 5140 main St was the best experience at any Tim Hortons hands down. Greeted at brkft lunch time change by the sweetest polite accommodating young lady. Best first impression. Then our turkey club was super delicious, couldn't believe it came from a fast food establishment. Noted all the employees working in harmony with positive attitudes. If one employee was busy, another employee immediately stepped up. Eating there made our day. Those wonderful employees deserve something.“

“I stopped here to have some hot chocolate & a breakfast sandwich. I was an hour early for a job interview. The atmosphere was wonderful. The other guests weren't too loud & the table/chairs were clean/non-sticky. The cashier was friendly & got me some jelly when I asked for it. Will visit again when I'm in the area.“

“The manager/supervisor at this location on 5/29 was exceptional, going above and beyond to provide great service. Despite the busy morning rush at 8 AM, I received the wrong drink at the drive-through and went inside to have it corrected. The manager took the time to step away from preparing food items to personally apologize, promptly fixed the mistake, and even offered a gift card. This thoughtful gesture made a big difference—outstanding customer service!“

“The staff is incredible! Their customer service is excellent, very knowledgeable of their product and caring! I went in for a brunch with family like a month ago and they assisted me in selecting whats most appropriate for my diet! Very helpful! The food was fresh and presented to me in a very kind manner! The place was very clean and tidy! The staff does a great job! Thank you!“

“Actually was at Charlie The Butchers and Tim Hortons awesome sandwiches they even had prime rib roast beef and my fiance loved the turkey my father of course got a triple triple from Tim Hortons and he loves hot coffee cuz they don't give it to him at the nursing home“

“I love this Tim Hortons.. Anna is the most friendly, helpful, and smile the whole time while she helps and serves you. She also help me with the app. I really like her kindness and spirit. You really make that place Anna. Thank you for your help.“

“I had a great experience at this coffee shop! A really kind young lady working there totally made my day. ( I believe her name was Navia). I was struggling to pick an iced coffee, but she asked about the flavors I usually like and then created the most delicious drink for me. She even complimented my tattoos, which was a sweet bonus. Excellent service and a feel-good atmosphere! Seriously give this employee a raise!!!“