Customers` Favorites
Customers` Favorites
“awesome place, very friendly and nice selection“
Customers` Favorites
“Amazing food and service. Not a bad place to catch a game.“
Customers` Favorites
“I can only speak to the meatball sub because some friends picked it up for me, but this was maybe the best meatball sub I've ever had. HUGE meatballs, bonus ricotta, and the perfect amount of sauce. Definitely messy but worth the effort.“
Customers` Favorites
“Love this place! I've never actually had the mochi donuts we go here for the Korean corn dogs and croffles. My favorite is the mozzarella dog with cinnamon sugar and the biscoff croffle! The potatoes dog is also a crowd pleaser! Staff is always friendly.“
Customers` Favorites
“This offers fast food like hot dogs, sausages, burgers, and cheeseburgers for prices lower than most airport places. Pepsi products and huge homemade muffins. The food is just as great as all convenience store grilled foods. It is just steps from baggage claim and zone 7 for ride share pick up.“
Customers` Favorites
“Best sausage around. ..breakfast was perfect“
Customers` Favorites
“the foods fantastic and that kitchen staff is just the bees knees :)“
Customers` Favorites
“Fast & friendly service. Food was exactly how I ordered it. And they always have tbe best smiles!😊“
Customers` Favorites
“Haven't visited this location in a while. The last few times over the past few years wasn't what i expected and made me not return to this location. Honestly, I just randomly stopped in as I was in the area and was hopeful. When I got my food, it was what I remember five guys used to be, the flavor and quality I expected, and they made me a happy returning customer. I'm not sure if there is new management, new training, new staff. Either way, they provided good customer service and a great burger.“
Customers` Favorites
“Pretzels are always fresh and hot, the party trays are always a hit.“
Customers` Favorites
“Was very happy with the decision to visit the Springfield location, and the food was fresh and delicious. While other staff members may have felt lack luster at time, I really appreciated Sam who made sure I had the best experience and went out of here way for me.“
“Drinks were good and food was great!!“
“Tried this hidden gem in O’Fallon, MO for the first time for Free Pretzel Day and honestly these have been the best pretzels I’ve ever had! Will definitely be back to try more of their delicious looking menu items. The owners are also very friendly and welcoming, it felt like I walked into a family member’s house with how happy they were to see us. This type of authenticity is not common nowadays so I’d definitely recommend Philly Pretzel Factory 🥰“
“Pretzels are always fresh and hot, the party trays are always a hit.“
Customers` Favorites
“The burgers and fries. The salted strawberry lemonade was good.“
Customers` Favorites
“I love that richmans offers gluten free cones! They don't always have them but that's no biggie, I just appreciate sometimes being able to get an ice cream cone! I usually get the salted caramel soft serve with chocolate sprinkles but today I got the orange soft serve with pineapple topping and chocolate sprinkles. I really liked it! And my dog was happy with her treat (vanilla ice cream between two milk bones). It's so hard to find gluten free ice cream shops so I really appreciate being able to eat at richmans! I also wanted to note for anyone wondering, there's no option to tip on your card so if you go, bring cash to tip! I always forget and end up coming back later with cash. Everyone there was super nice :)“
Customers` Favorites
“I am writing to express my frustration and disappointment with the level of customer service I experienced at the Springfield location of the Pretzel Factory. On June 11, 2025 I visited the store expecting a quick and courteous transaction. Unfortunately, what I encountered was completely unprofessional and unacceptable. While several customers, including myself, waited in line to be served, an employee named ALFONZO was openly using his phone and not acknowledging anyone. When someone tried to get his attention, he casually flagged us off as if we were bothering him. There was no apology, no explanation, and certainly no sense of urgency or respect for customers. This kind of behavior is not only disrespectful, it drives customers away. In a time when businesses rely heavily on customer loyalty and word of mouth, employees should be representing the brand with professionalism and basic courtesy. I strongly urge management to address this issue and ensure that staff are trained—or retrained—on the importance of customer service. If this is the type of behavior that is tolerated, I will not be returning, and I will certainly discourage others from doing so. Sincerely,“
Customers` Favorites
“Ended more help the Penn Relays are in town super busy“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Deliscious berger, would try again. JUST NOT ON TACO TUESDAYYYYYY #TACO#TUESDAYY“