“Their mechanic showed up promptly, diagnosed the issue as a dead battery, and had it replaced in no time. What impressed me most was how smoothly everything went—no tow trucks, no waiting rooms, just quick, professional service right in my hotel parking lot. If you value convenience and expertise, this team is a no-brainer!“
“Been here a couple times this week drive-thru only. The food was on point every time! Seems like they are one of the only McDonald's that actually makes their food correct, hot and fresh with the cheese melted! Even the staff are great!! Definitely get ⭐⭐⭐⭐⭐“
“The McDonald’s on Oxford Avenue in Foxchase September 15, 2024 has one of the best customer service employees I know! She is fabulous. She goes the extra mile to make sure everything is for the customer. It’s so refreshing to actually have and receive good customer service and quality food. I can’t say enough of how nice, courteous, professional and thoughtful she is! Finally a well Run McDonald’s with great staff!!!
Parking: Nicely spaced, plenty of spots
Kid-friendliness: Everybody in this McDonald’s is friendly. They are friendly to kids, friendly, two adults, friendly to everyone.“
“Yade is an awesome cashier and she was so nice, one of the nicest person I have experienced at this location. She needs a RAISE IMMEDIATELY
The kitchen manager is the NICEST person Ive ever encountered at this Mcdonalds. He needs a raise and to be acknowledged for all his amazing efforts and kind personality“
“Average experience service was very good,very professional and courteous
Vegetarian options: Salads are varied
Parking: Numerous parking spots available at all times
Kid-friendliness: Bringing the kids with you isn't a problem
Wheelchair accessibility: Plenty of accommodations“
“Kyle you are the best!
This is one of busy McDonald’s restaurant in the Philadelphia, but all the staffs are really friendly and nice, I went to this McDonald’s location at October 15 Friday night, order the food and food come out really quick, especially the manager Kyle he is really nice person and very patience to the customers. Highly recommend this McDonald’s to everyone.“
“Came to this restaurant for a quick dinner wish i would of went home and cooked because the food was cold and than after eating my food, I threw it all up something ain't right here I haven't vomited in years I am pissed something was off here.“
“This is the best around! I went and had the best customer service with a guy named Eric. He was funny, and is the best cook there. The man definitely deserves a raise, he is an example of the model worker everyone wishes to have! There was an issue the store forgot my fries and chicken nuggets, Eric checked the receipt, apologized, and said he would fix it, and made me fresh nuggies and fries! Very positive and professional, appreciate it. Not a common trait nowdays!“
“This McDonalds is far superior to the one just minutes away on Cottman. It's more friendly, cleaner, faster, accurate and, well, just about any other metric you can think of. Avoid the one on Cottman at all costs (trust me) and goto the one on castor. Gimme the 👍 if you know I'm right or had to learn the hard way“
“I drove to Ogontz Ave after I left the McDonalds on Chelten near Germantown Ave because it was Extremely chaotic and the staff looked overwhelmed and they were unprofessional.But when I walked into the Ogontz Ave location everyone was professional and the atmosphere was peaceful. I asked the nice woman taking my order, who’s the manager and she answered, I am the manager. Clearly, this manager cares about her restaurant. Please keep up the good work because customer service has declined greatly in our country.“
“I swear this Mac Donald’s is way better than the one on Aramingo! The service is fast. The food is always fresh& hot! The younger employees here are respectful , say Ty & you’re welcome! And make sure I have all my items in the bag! So if you decide to go to a mc Donald’s go here ?? aramingo employees are ignorant ! & make you wait for over a half hour for some cold nasty food!“
“Long waits for mobile pick up orders, fries are always cold and a few times I got all the way home and realized I was given unsweetened tea instead of my fav southern sweet tea!! Staff are sorta of friendly, area isn’t too bad. Love the McDonald’s App!“
“I went here with my granddaughter on Wednesday, December 4, 2024, at about 9:15 A.M. Clean and ready to serve. Drive through had a few cars in line, and a group 6-7 children and adults were inside, seated, waiting for their orders. I went inside today simply because I needed to use the restroom. Again, everything was clean!“
“Whoever did the job of hiring the young man that works overnight during the week and drive-through did a great job that dude was a nicest McDonald’s employee I’ve ever encountered in my 32 years of life on this earth. He literally was the nicest person ever you can tell hes one happy soul, I would honestly probably drive an extra 10 minutes if I wanted McDonald’s late night just to go to that one to deal with him we all know how McDonald’s employees are 99% of the time especially drive-through and especially overnight. Thanks man whoever you are keep it up good job on whoever hired him . Reading this five stars doesn’t even do it justice do deserves $500. He was literally so nice that I had to pull over immediately once I left just to make sure I didn’t forget to write this review he deserves all the good reviews and recognition and of course deserves a raise or something positive his way.“
“I go out of my way to visit this McDonald's instead of the one by my house on Oregon Ave. Sometimes they are a bit on the slow side but they never give me problems and my food is usually fresh. I feel like when it comes to McDonald's standards this location is pretty good.“
“One of the cleanest I've ever seen in the city, not to mention its fabulous seating area. Food was fresh and hot. I had fries and nuggets.
Parking: Very spacious parking lot and drive thru
Kid-friendliness: Great seating area for kids,family and or the the whole entourage
Wheelchair accessibility: Wheel chair accessible ramps“
“Great place, the employees are always very friendly when I go here. It's a McDonald's, people coming here should keep that in mind when they come here. It's one of the very few left in the city. Thanks for still being there for us, McDonald's. Highly recommended.“
“Had lunch in the newly renovated McDonald's today. There is still some construction going on, but nothing that will interfere with your enjoyment.
The staff were extremely helpful and courteous. They had even brought our meal out to the table when it was ready.
The food was very fresh and hot. We both had tried the new chicken Big Mac. Both of us had thought it was a chicken burger patty. But, it turns out it's a thin fried chicken cutlet. Although we both enjoyed it, the original Big Mac is still our favorite. Fries were cooked to perfection! McDonald's has the best fries 🍟 😋
The new renovations are nice with modern decor. Gone are the self-help soda machines. They've installed a couple of comfortable Booths, regular tables, and counter height tables with permanent stools. I was just a little too short for the stools, but the booth seating was perfect and comfy. They've done a really nice job. It looks nice and fresh.
They have added a special section on the side for Uber, door dash, and grubhub pickups, which will make it more convenient for them to quickly get in/out.
All in all, they're doing a great job at this location. Thank you 😊“
“I placed a mobile order to pick up in the drive through at about 10pm. It was very unorganized. I asked for no salt in my fries and they put salt on them. I asked for no ice in my drink and it was filled with ice. I had a simple order of 2 items and they drive through staff was so confused and asked me about 3 times what my order was. This McDonalds is run very efficiently during the day. One of the lady managers keeps the staff in order, store, clean and hold the staff to a standard of professionalism. The night staff leave much to be desired.
Kid-friendliness: Kid friendly menu and dining experience“
“Clean, well staffed, quick and friendly service by all who were working, especially the lady who had just cleaned the restrooms, the manager running the order counter, and the young lady who assured me my order was coming up next while they were getting slammed with drive thru and walk ins.“
“Two stars is what I wanted to have given but because of the customer service I had to upgrade to 3 stars. I usually get ice coffee first in the morning around 7:15-7:25 and meet these two Mexican ladies(cashiers). They’re very welcoming, pay attention and give you exactly what you order. My first day here was horrible as I had to trash the coffee because they added too much sugar (I requested little sugar). Glad that they are making improvements on the food and services.
Kid-friendliness: There are special seats for kids so you don’t have to worry about where your infant going to sit. It’s comfortable. The people are kids friendly“
“Came to this McDonald’s few years since I’ve came here, the store is very nice and well kept, when I came in, I was greeted kindly by a young man named angel who took my order and he was very helpful and kind, the food came out fast and was very delicious. I loved the customer service Ive gotten and will come here again.“
“It's a good getaway!
Vegetarian options: Salads
Dietary restrictions: None
Parking: There are many convenient McDonald's restaurant locations in Philadelphia PA.
Kid-friendliness: The kids act appropriately.
Wheelchair accessibility: There is safe access ♿ into McDonald's restaurants.“
“It's pretty nice for breakfast and also a late night craving!
Their team there is pretty bad ass!! Their nice and know how to try and make the customers as happy as they possibly can in a professional manner!
Keep it up y'all.
???“
“This place is always closed whenever I try to dine in it’s almost never open this has been occurring for like the past few months
Update: After new management has been performing much better and can say it is now a good representation of what the company strives for great to know feedback was heard“
“The worst McDonald’s in Philadelphia.
SHUT THIS LOCATION DOWN!!
WE CAN DO WITHOUT IT!!
I always give this location chance, after chance, after chance, I hate that this location is open late, but they never serve food late for some odd reason. The workers are all young and don’t care about anything except being on their phone and joking around. This place needs an inspection because the soda machine machines are nasty and never work. The only good thing about this location is that it’s down the block from where I live but honestly, I would rather drive to second and Lehigh or front in Girard for better service.“
“First, why doesn’t McDonalds just take milkshakes off the menu? We all know it’s not down…Next, the meth addicts are gone, (meth dispensary 2 blocks away)but there’s no need to go inside anyway because they have NO workers. Usually just one person at the register who is basically there to make you use the self serve kiosk. This seems to be common as McDonalds is phasing out all their workers. When you do go inside, their priority is CLEARLY to serve drive thru and mobile orders. I do drive, but evidently if you don’t, McDonald’s is willing to live without your money, which I don’t have much of a problem with because their prices have become ridiculous?“
“I recently visited the McDonald's on 52nd Street and was pleasantly surprised by my experience. I decided to try their steak egg and cheese bagel and mocha frappe, and I must say, I was impressed.The steak egg and cheese bagel was perfectly cooked and seasoned, with a generous serving of steak and gooey melted cheese. The bagel itself was toasted to perfection, adding a nice crunch to each bite. The combination of flavors was savory and satisfying, making it a great breakfast option.The mocha frappe was a great accompaniment to my meal, with a rich and creamy texture and just the right amount of sweetness. The hint of coffee flavor blended perfectly with the chocolate, creating a delicious and refreshing treat.Overall, my experience at this McDonald's was great. The food was tasty and the service was quick and friendly. I will definitely be returning to try more items on their menu.“
“I love this McDonald's site. Service is always fast and the environment is very clean. Staff is very nice and will assist with anything and are very patient.
Parking: Always was parking
Wheelchair accessibility: They have ramps“
“Young staff but they work really hard to make sure all food is proper and given to customers as ordered. Love the manners and smiles. My food was hot and ready from mobile order and they even asked if i wanted extra napkins. Only reason its not 5 stars is because it was a mobile drive thru order and i changed it to pick up at counter and it took extra 10minutes after it said food was ready.“
“I recently visited this McDonald’s location, and unfortunately, the service left much to be desired. The staff seemed disengaged and inattentive, which made the overall experience quite disappointing. There was a noticeable lack of efficiency in taking and preparing orders, and the atmosphere felt unwelcoming. For a brand known for its consistency, this visit fell short of expectations. I hope the management takes steps to improve customer service and ensure a better experience in the future.“
“This MacDonald is one of the best clean places me my son n mom went to the staff it's amazing n Thay now how to serve costumer right
Kid-friendliness: Thay love kids
Wheelchair accessibility: Yes very responsive with the wheelchair good room for them to come in“
“You have to use mobile app after a certain time or Uber eats i have the mobile app can't order small fries just medium hire a proper staff who want to be there not just there there is no more welcome to McDonald's can i take your order 😉“
“I go through the drive thru every morning for an iced coffee, (caramel or French vanilla). At only 1.08 (any size), (Dunkin is $5.00 or more) it's super affordable every morning and tastes every bit as good as Dunkin (ok, maybe not quite as good but good enough 😅).“