19 Best Hot Dogs near Springfield

“I am writing to express my frustration and disappointment with the level of customer service I experienced at the Springfield location of the Pretzel Factory. On June 11, 2025 I visited the store expecting a quick and courteous transaction. Unfortunately, what I encountered was completely unprofessional and unacceptable. While several customers, including myself, waited in line to be served, an employee named ALFONZO was openly using his phone and not acknowledging anyone. When someone tried to get his attention, he casually flagged us off as if we were bothering him. There was no apology, no explanation, and certainly no sense of urgency or respect for customers. This kind of behavior is not only disrespectful, it drives customers away. In a time when businesses rely heavily on customer loyalty and word of mouth, employees should be representing the brand with professionalism and basic courtesy. I strongly urge management to address this issue and ensure that staff are trained—or retrained—on the importance of customer service. If this is the type of behavior that is tolerated, I will not be returning, and I will certainly discourage others from doing so. Sincerely,“

“Was very happy with the decision to visit the Springfield location, and the food was fresh and delicious. While other staff members may have felt lack luster at time, I really appreciated Sam who made sure I had the best experience and went out of here way for me.“

“Iv never had a bad option from the hot or cold sandwich’s to the pizza everything is really good. Today I got the Paulie which blew me away and might just be one of the best steaks in the area(yeah big claim but it holds its own). This place is an absolute gem, I only write reviews when meals knock my socks off.“

“Claire was awesome upstairs at the bar!!! Her recommendations were amazing for food and spirits!“

“So freakin' good! From the cheesy curly fries, to the delicious funnel cake, to the tasty milkshake topped with the best whipped cream. Yummm!“

“The food comes out quickly and the donuts always taste amazing!! The boba is really enjoyable, and the owner(I’m assuming) is friendly every time I come in. My only small complaint is that the tables and floors can tend to be sticky, but Im sure that could be due to a lack of staff?“

“Deliscious berger, would try again. JUST NOT ON TACO TUESDAYYYYYY #TACO#TUESDAYY“

“This offers fast food like hot dogs, sausages, burgers, and cheeseburgers for prices lower than most airport places. Pepsi products and huge homemade muffins. The food is just as great as all convenience store grilled foods. It is just steps from baggage claim and zone 7 for ride share pick up.“

“Excellent portions! And old fashioned ice cream sundaes and floats!“

“the foods fantastic and that kitchen staff is just the bees knees :)“

“good spot to do that..need more green peppers“

“Fast & friendly service. Food was exactly how I ordered it. And they always have tbe best smiles!😊“

“Pretzels are always fresh and hot, the party trays are always a hit.“

“Typically I have always experienced a feeling of appreciation when I visit the Philly Pretzel Factory in Bear, DE or Middletown, DE BUT, today my visit to the Middletown, DE location left me feeling unappreciated and in fact like I was being a pest. I stopped into the store in order to redeem my ‘celebrate the Eagles win’ coupon. I purchased the 5 pretzels and received 5 free. The pretzels were cold and hard. I complained to both the cashier and the gentleman making the pretzels and was told they were just made. I begged their difference and the gentleman gave me an unfriendly attitude and said he’d just put them back in the oven and they’d be just fine! Needless to say they weren’t. They didn’t taste as fresh as usual nor were they soft. In my opinion this visit was totally unacceptable!!!“

“awesome place, very friendly and nice selection“

“I love that richmans offers gluten free cones! They don't always have them but that's no biggie, I just appreciate sometimes being able to get an ice cream cone! I usually get the salted caramel soft serve with chocolate sprinkles but today I got the orange soft serve with pineapple topping and chocolate sprinkles. I really liked it! And my dog was happy with her treat (vanilla ice cream between two milk bones). It's so hard to find gluten free ice cream shops so I really appreciate being able to eat at richmans! I also wanted to note for anyone wondering, there's no option to tip on your card so if you go, bring cash to tip! I always forget and end up coming back later with cash. Everyone there was super nice :)“

“Best Pretzels! Always hot and made fresh 🥨“

“Drinks were good and food was great!!“

“Fresh hot cheese burger. Got better when I got to the middle of it. Made it a combo with fries and a drink. I received plenty of fries with the small size. Bill was $19.91. I planned on spending closer to $17 but was pleased with what I received. Customer service was great. The crew seemed like a family. A well organized crew. They didn't skip a beat.“