Customers` Favorites
“We enjoyed our stay...especially my son...“
Customers` Favorites
“Amazing food excellent service would go there again“
Customers` Favorites
“Excellent breakfast restaurant at outstanding prices with great service. Nice neighborhood eatery. Beans are offered with crisp bacon and your choice of toast or English muffin. Coffee is bottomless expect a bill for two that won’t break the bank.“
Customers` Favorites
“To be honest, I was having a pretty bad day. Spent the day running errands and driving my son to appointments while recovering from a weekend flu. I was exhausted and miserable. Since contractors were rebuilding my kitchen (another story), my wife thought it might be nice to go to dinner. Sure, why not?
We chose Chili's. My wife and son loved their meals. I had an unfortunate occurrence - my food wasn't prepared properly, and I was put off my appetite. Honestly, I know things happen, but I had seen this particular error only in 1940s Looney Tunes cartoons.
When I pointed it out, my server was very apologetic and swept the offending dish away. In about 30 seconds the manager on duty came over to apologize. He took ownership of the situation and offered to personally cook me a new meal as he previously worked as a cook. I thanked him but assured him it was OK.
I know that what I described is SOP for any eatery, but after the day I had, I really appreciated the gesture. He was sincere. That saved the dining experience. My only regret is I didn't ask his name, so I could properly praise him in this post.
So, thank you, Anonymous Chili's MOD.“
Customers` Favorites
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“This has been my husband and I’s go to place for the last few years. Over the last couple of months we have noticed a decline in portions. While we understand that prices are higher for food, you really shouldn’t bump down in quality, just raise the price if you need to. People may not noice a slight uptick in price but definitely notice the portion size. My husband always favors a whole belly clam and scallops plate and last night he was served that combo with only two whole bellies, the rest were just batter pieces and four scallops that were overcooked , it was so disappointing. My surf and turf was downsized from three baked stuffed shrimp down to two and the prime rib was much smaller. While we could have said something, it should have been noticed before it left the kitchen! We are not people to complain and the staff is always great but I guess my point is, we noticed and may think twice before returning and that saddens us.“