Chick-fil-A in Chattanooga

“Edit: the fries have now been consistently good (& fresh!!) so I changed my review from a 1 star to a 5 star. Thank you Chick Fil A (:

Giving a 1 star review in hopes they see this.
They're always super nice and the food is always good, except for the fries!

The fries have tasted nasty the last three times I've gotten them. I've looked at them and they're not burnt, and I don't see a green tint on them, but they taste old and very earthy. I don't know if they just got a bad batch of potatoes in or what but I haven't been able to eat my fries for these past few times“

“I came 11/15/25 at 12:49 #11580320.
I received a kids strip meal. The fries were the best, like in the early years. A little crisp on the outside, fluffy on the inside and finally tasted salt. Delicious! The employee making fries needs to know Good Job! I was going to do a survey, but didn’t get my receipt. Have a Blessed Day!“

“Limited menu. Only one size fry and drink. Medium. No chicken noodle soup. You fix your own drink. You do not pay at the Chick-fil-a counter. You pay around the corner at the checkout desk. You pay for all food items in the cafeteria at the same checkout desk. Including Subway and Chef's Corner.“

“I come to this Chick-fil-A every morning before work around 7:00 a.m. but I always get off the lunch menu they're always very polite they remember my order my name my car I don't even have to tell them what I want they are some awesome people“

“You’re run of the mill grease pit? You ask sheepishly….Nah, this some sweet honey dew peanut wonderland. Shhhh! ? I respectfully tell you ask you walk through that heavenly court past all the crickels and crackles of the salty neon jaggers of that bricked in and painted paradise. Shhh, I say, and you can hear them pompous peanuts drooling honey hush to the breasties and cloaking ‘em goldenly so just so the juice can frolic upon the buns a bit and lie down like summertime sun down with the quinacridone crimsons and ceruleans, I say that juice jussa lay down with out a care in the world and beyond and would you not believe what a thing they do….when they splice a fat parsnipity pickle all down on the juice and the joists and rejoice! The bun comes muscling over and under all tanned and neat just to tell you, ‘Now I told you boys’ (finishing with that gold tooth grin). And who, how what cut the frenchy fires like wild emotive origami and pretzels them into that mighty box!? Who what where from I don’t care, the Côte d’Or or Colorado or Kalamazoo did a fry get frenched in this divined manner. An call my a dirty dog but I’m goin swimming in some Polly neeshhun and pepper my tongue with that holy moly screwracha“

“It's a Chic-fil-a! In the mall!!! The last of the restaurants actually in the mall, not on the outskirts.....Food is always good and out to you promptly just like the standalone versions. Service is always with a smile and "my pleasure". Sweet tea will always be my go to with a Number one on a whole wheat bun with Xtra pickles. What do I miss most??? Carrot raisin salad!!!!

Kid-friendliness: Always room for kids

Parking: It's at the mall

Wheelchair accessibility: Easy access, its inside the mall“

“I had such a great experience at this Chick-fil-A thanks to Macie! Even while braving the rush outside, she kept the energy high and brought such a fun vibe to the line. She’s not only friendly and attentive, but she’s genuinely funny, and her sense of humor made waiting in the drive-thru surprisingly enjoyable.

When she brought my food to the car, she double checked everything with a smile and threw in a quik joke that had me laughing as I pulled away, and I don't even remember what it was! It’s rare to see someone handle a busy drive-thru with that level of positivity, personality, and efficiency.

I will def be going back again!“

“Had a craving for icedream & knew Chick-fil-A would not be open tomorrow. I am traveling & stopped to see the Chattanooga Choo-choo; this was the closest one. Kinda fun, as I am a high school counselor & this restaurant is on a college campus!“