Kilwins Ice Cream - Chocolate - Fudge
$$ • Ice Cream
Hours:
405 Main St, Franklin
(615) 472-1244
About Kilwins
Customers' Favorites
Kilwins Reviews
Edit:
The manager reached out to after this review and apologized by mailing me three pieces of fudge to replace what I bought! It was delicious! Thank you for caring about your customers!
I have always loved Kilwins and have never had a bad product at any store I have ever visited, and there have been many. But after driving 30 miles out of the way on a recent trip to visit the Kilwins in Franklin, TN, I could not be more disappointed! The plain chocolate fudge I...read full review
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
Kilwins Ice Cream - Chocolate - Fudge offers a delightful experience with a wide variety of treats, including ice cream, chocolates, fudge, caramel apples, and flavored popcorn. The store exudes a warm, welcoming atmosphere, and the smell alone makes it worth the visit. Customers frequently praise the helpful and friendly staff, with particular mention of employees who provide excellent customer service, offer samples, and share recommendations. The ice cream, especially the s'mores flavor, is highly recommended and considered some of the best. A special mention goes to a new shake made with strawberries, pineapple, and other ingredients, which staff hope will soon be added to the menu. Visitors also enjoy sampling multiple flavors before deciding, making the experience fun and personalized. The handmade candies, such as candy apples, buckeye balls, and peanut brittle, receive high praise for their quality and flavor, despite the higher prices reflecting their handcrafted nature. The store's atmosphere is cozy and inviting, fitting the charm of downtown Franklin. Overall, Kilwins provides a great treat destination, especially for those with a sweet tooth, and many customers plan to return for more. With its combination of friendly service, delicious treats, and inviting ambiance, Kilwins Ice Cream - Chocolate - Fudge stands out as a favorite spot for both locals and visitors alike.