24 Best Ice Cream Shops in Franklin

“We are visiting Franklin from Dallas and stopped by this sweet icecream parlor. Talk about Southern hospitality- we stopped by with our 3 kids and niece and nephew and the shop wasn’t open quite yet, the owner popped out and told us to come on in. The kids were so excited, the owner was so kind, and the ice cream was delicious! Can’t wait to stop again and support this amazing small business!“

“Friends and I just had our best froyo experience here. Wednesdays a cone is only $5. We loaded them up and it was worth every penny. Alaina (hopefully spelled correctly) did a great job and was very kind. Thank you we will be back next Wednesday“

“Very friendly to me today! Popsicle was AMAZING!“

“Grace went above and beyond to create a perfect strawberry shake for my Dad.“

“A Must-Visit in Franklin, TN – Jeni’s is Simply Unforgettable!

If you have never been to Jeni’s Splendid Ice Creams in Franklin, Tennessee, put it on your list immediately. The flavors are unlike anything you will find at a typical ice cream shop, bold, creative, and made with real, thoughtful ingredients that you can actually taste in every single bite.

The staff was warm, welcoming, and genuinely passionate about what they do. They encouraged tasting without any rush, making the whole experience feel personal and fun. The atmosphere is charming and perfect for everyone, families, kids, date nights, or simply treating yourself.

We left with big smiles and even bigger cravings to come back. Jeni’s is not just ice cream, it is an experience worth every detour!“

“The environment here was off the charts. The line was long, but I only waited 2 minutes. Customer service was amazing as well. They treated me like a brother, and were very kind throughout. I would 100% take your kids here before the summer ends!“

“Walking by and smelling the homemade fudge is the reason I stopped by.. I was visiting from Arizona and wanted to bring fudge home for the next day. The girl recommended to put it in my freezer when I got home but it would be fine for traveling on the plane. I bought a half of a pound of chocolate fudge and put it in my freezer when I got home. It tasted just as fresh.“

“Didn't have time to take pictures but this place is great with quick service and great prices. Didn't expect to find something so reasonable / cheap. It is only outdoor service at a window counter. They have outdoor seating and a little turf area to sit / for kids. A lot of selection of flavors with either cones or cups, and different things like shakes, sundae, and hurricanes. I got the sampler of my own choices of key lime pie, Graham Central Station, Banana Cream Pie, and Coconut Cream Pie. All were amazing and tasted high quality.“

“Coolest Snow Cones in Town!

If you haven’t stopped by this gourmet snow cone food truck yet, you’re seriously missing out! These snow cones are next-level packed with bold flavors, piled high with fluffy ice, and they cool you down faster than jumping in a pool on a hot summer day.

Huge shoutout to Sherly, the snow cone queen herself! She’s not just making the cones — she’s serving up smiles and happiness with every order. Watching her craft these treats is almost as fun as eating them (almost).

Whether you’re into fruity, tangy, or sweet creations, this place is the ultimate summer hangout. Trust me, once you try one, you’ll be back again and again.“

“I really appreciated the service and the uniquely delicious Mangonada! Refreshing“

“The best dessert in town!!“

“Bubble tea was good, my son loved the Oreo rolled ice cream“

“Unique flavors of ice cream“

“Bubble tea was good, my son loved the Oreo rolled ice cream“

“Came by this morning after enjoying the great weather! The frozen yogurt was super good with lots of great flavors and toppings to choose from. The girl working was also really friendly and made the whole experience even better. Definitely a great spot if you’re craving froyo!!“

“Really good burger and loaded Fries“

“Wow what an amazing experience this cookie place is. From the second you walk in the smell of fresh baked cookies fills your nose and just makes you so hungry. It causes me to purchase more cookies than I originally wanted so I need to da nice job. We are also greeted with great customer service as we open the door. Both employees say hi and welcome. They pointed us in the direction of the kiosk to either order the cookies or they will ring us out. They have a great tray that shows examples of this week’s cookies which are included in the photos below and the standard cookies that they have each week. there’s always two options. You could have a large or regular size cookie and then a mini cookie that All come in individual or different package sizes. Take a look at the photos below also for that. Once you place the order, the cookies are already made. They decorate and add icing and put them in the boxes for you. The process takes well under 10 minutes unless they are super busy with either orders inside the store or online orders. Overall, for the experience, it is worth it to stop and grab some cookies on the way home for school or when you’re celebrating a special occasion. I would highly recommend stopping here.“

“Yummy Duke bowl! I love trying something different every time!“

“This is amazing👍“

“Great good, great service! Love all the "special days"!“

“I enjoyed the boom box“

“Thank you for the pup cup to celebrate Wilco’s 3rd Birthday! The owners and staff are friendly and welcoming!“

“Carhops are very efficient, I ordered a unsweet tea & a #1 burger, one of the best burgers that I have had from a Sonic in a long time, and the Pulaski Sonic, they both have great burgers, My Carhop that day was Caroline, she was quick to get my food to me, and she did it with a smile, very nice young lady. Next time I am there, I will stop in again“

“Terrible service nasty people“