21 Best Ice Cream Shops in Franklin

“Sweet Haven has really good ice cream, but what made our visit was Olivia. She was so friendly, engaging, and just genuinely fun to talk to. You can tell she enjoys what she’s doing, and it completely changes the experience. What could have been a quick stop turned into something we’ll actually remember. We’ll definitely be back.“

“Friends and I just had our best froyo experience here. Wednesdays a cone is only $5. We loaded them up and it was worth every penny. Alaina (hopefully spelled correctly) did a great job and was very kind. Thank you we will be back next Wednesday“

“Very friendly to me today! Popsicle was AMAZING!“

“Grace went above and beyond to create a perfect strawberry shake for my Dad.“

“A Must-Visit in Franklin, TN – Jeni’s is Simply Unforgettable!

If you have never been to Jeni’s Splendid Ice Creams in Franklin, Tennessee, put it on your list immediately. The flavors are unlike anything you will find at a typical ice cream shop, bold, creative, and made with real, thoughtful ingredients that you can actually taste in every single bite.

The staff was warm, welcoming, and genuinely passionate about what they do. They encouraged tasting without any rush, making the whole experience feel personal and fun. The atmosphere is charming and perfect for everyone, families, kids, date nights, or simply treating yourself.

We left with big smiles and even bigger cravings to come back. Jeni’s is not just ice cream, it is an experience worth every detour!“

“Massively impressed with the Young lady working behind the counter. She was extremely nice and helpful. The store was very clean and unsurprisingly the treats were amazing. I suggest the s'mores ice cream as it's probably the best s'mores flavored ice cream I've ever had. I am very impressed and happy with my visit. Good customer service even in boutique stores is rare now a days and the girl working the counter hit it so far out of the park I actually will come back just for tht reason.“

“The best ice cream I've ever had. I got cookies n cream and they didn't skimp on the oreos at all. A cookie in every bite. The sizes are enormous. A small is 2 ½ scoops, regular is 4, and large is 5 scoops!!! Definitely worth the stop.“

“The best dessert in town!!“

“I really appreciated the service and the uniquely delicious Mangonada! Refreshing“

“Unique flavors of ice cream“

“Came by this morning after enjoying the great weather! The frozen yogurt was super good with lots of great flavors and toppings to choose from. The girl working was also really friendly and made the whole experience even better. Definitely a great spot if you’re craving froyo!!“

“Bubble tea was good, my son loved the Oreo rolled ice cream“

“Bubble tea was good, my son loved the Oreo rolled ice cream“

“Really good burger and loaded Fries“

“Wow what an amazing experience this cookie place is. From the second you walk in the smell of fresh baked cookies fills your nose and just makes you so hungry. It causes me to purchase more cookies than I originally wanted so I need to da nice job. We are also greeted with great customer service as we open the door. Both employees say hi and welcome. They pointed us in the direction of the kiosk to either order the cookies or they will ring us out. They have a great tray that shows examples of this week’s cookies which are included in the photos below and the standard cookies that they have each week. there’s always two options. You could have a large or regular size cookie and then a mini cookie that All come in individual or different package sizes. Take a look at the photos below also for that. Once you place the order, the cookies are already made. They decorate and add icing and put them in the boxes for you. The process takes well under 10 minutes unless they are super busy with either orders inside the store or online orders. Overall, for the experience, it is worth it to stop and grab some cookies on the way home for school or when you’re celebrating a special occasion. I would highly recommend stopping here.“

“Yummy Duke bowl! I love trying something different every time!“

“This is amazing👍“

“Great good, great service! Love all the "special days"!“

“I enjoyed the boom box“

“Thank you for the pup cup to celebrate Wilco’s 3rd Birthday! The owners and staff are friendly and welcoming!“

“Carhops are very efficient, I ordered a unsweet tea & a #1 burger, one of the best burgers that I have had from a Sonic in a long time, and the Pulaski Sonic, they both have great burgers, My Carhop that day was Caroline, she was quick to get my food to me, and she did it with a smile, very nice young lady. Next time I am there, I will stop in again“