Popeyes Louisiana Kitchen
$ • Chicken Wings, Fast Food, ChickenAbout Popeyes Louisiana Kitchen
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Popeyes Louisiana Kitchen Reviews
212 ratings
Share your opinion about Popeyes Louisiana Kitchen
I LOVE Popeyes Chicken - spicy is the best. And their sides like the Red Beans and Rice are unmatched. I was excited that we were getting a Popeyes in our area. But for all the accolades about their food, the service at this location will be the reason they close permanently unless something is done.
From Management and Supervision, through counter staff, this has to be one of the worst run locations I have ever been to. If the Franchise owner reads this - I recommend...read full review
From Management and Supervision, through counter staff, this has to be one of the worst run locations I have ever been to. If the Franchise owner reads this - I recommend...read full review
Drive through with two cars ahead of me. Out of Mac n cheese, cole slaw, and apple pies. Still took over 13 minutes. Service was not good, food selection was rock bottom for the sides and this is my last time to visit this establishment.
Poor management/owner always equals a loss of business.
Poor management/owner always equals a loss of business.
6:45 pm out of coleslaw, Mac and cheese and pies. How can you be out? Usually comes frozen. Just get more out of the freezer and fix it! There should be more coleslaw in the cooler. If not you mean to tell me you get deliveries daily????? There is no excuse for this!!!!!
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Popeyes Louisiana Kitchen has recently opened in Hixson, much to the delight of locals. The restaurant is known for its friendly service, with staff who are happy to help and move the drive-thru line quickly. Customers often praise the pleasant demeanor of the employees, such as a young lady at the drive-thru and a cashier named Nicole, who provide excellent service. Some customers have also highlighted a friendly team member who was sweet and reassuring when helping with a delivery order. The food at Popeyes is fresh and filling, with popular menu items including spicy chicken, garlic parm wings, red beans and rice, and mac n cheese. The food is always hot and tastes like good ole Popeyes. However, some customers have noted that the spicy chicken can sometimes be overly oily and dark, suggesting the oil may need to be changed. A spicy chicken sandwich combo was not spicy as ordered, and some orders have been missing sauces, biscuits, or other items. Additionally, while many appreciate the quality of the food, a few have mentioned that the mashed potatoes and rice and beans can be a little watery. The dining area can also be a bit dirty at times, though recent reviews highlight improvements in cleanliness. Despite these minor issues, many customers are pleased with their overall experience and plan to return. The restaurant is wheelchair accessible, although the entrance can be a bit difficult to maneuver. Parking can be challenging on busy days, but there is a drive-thru available. Recent experiences suggest that wait times can be long, even when the line is short or mobile orders are placed ahead, and some customers find prices to be high for what they receive. Some reviews mention that the service can be rude or unhelpful, especially when the staff are out of certain items like wing sauce, which can lead to frustration. Overall, Popeyes Louisiana Kitchen is a welcome addition to the Hixson area, offering tasty and convenient meal options for individuals and families, though improvements in customer service, order accuracy, and speed are needed.