Chick-fil-A in Knoxville

“We stop at this location many times because we travel across the state. We specifically stop at this location because they served cheese sauce. We stopped today and were told they no longer offer cheese sauce... please bring it back.everyone is always very nice.“

“Today I picked up a huge catering order for our local Volunteer Fire Dept and you all were amazing! I ordered thru the app and when I picked up today everything was ready and you all made it so easy! Even helping me get it to the car! You kick started my week and I appreciate all of you! Thank you for being such an asset to our community!!“

“Great service at this Chick-fil-A. The wrap combo with sweet tea was excellent. Manager Mike Price stopped to take our trash and was very friendly. Restaurant was very clean with employees cleaning due to being slower after the lunch rush. Can be hard to get into and out of because of traffic at times. Great overall experience.“

“Went in at 3pm, food always good, service on point. But, the dining area was unkempt, condiment area was empty of items. The biggest issue all the trash bins were full, trash had to be left on top on bins or on tables. New customers had no were to sit. Not a good look.“

“I called ahead to see if they have an indoor playground like I saw on reviews from a year ago. I dialed extension 7 and someone from the store answered and let me know they do have one! We drove 20 minutes to this Chick-fil-a because no other restaurant has indoor playgrounds anymore. Great experience in store and friendly staff.“

“Employees really made this place different! Shout out to Tyler & Gabriel for the great hospitality, kindness, and energy. We went there when they’re closing up, but didn’t get the feeling that we had to rush out. Now, it’s my go-to store for Chick-fil-A😬“

“I don't typically give five stars to established chains and corporations. However, this Chick Fil A is a special one. It may be because it's in Hardin Valley and two minutes from my house. But that's just part of the charm.

This Chick Fil A has been great and always top notch with service like most other Chick Fil A's. I can't speak to the women's but the bathrooms are always clean and tidy, same as the eating area. I usually order the spicy chicken meal with some extra chicken tenders. Plus ranch and buffalo mixed and put on the sandwich. And of course chick fil a sauce! It's Chick Fil A, you'll get the same food at all of them.

The benefit of this Chick Fil A though is the Hardin Valley charm. I regularly see the owner walking around taking orders, cleaning trash, checking on patrons, etc. I love seeing that! Also, there is limited seating compared to other Chick Fil A's, but don't let that deter you. We're all neighbors in HV and even today during lunch, I saw people sit together who didn't know each other. If there's not enough seats, ask to sit with someone and strike up a conversation. We're all living here together anyways, might as well enjoy the company!

For the service, the dine in is about the same time. The drive through can move slower. Which again, is not a negative. Take that time relax, and enjoy life. We don't want Hardin Valley to move quick. These are our homes and this is where we want peace at the end of the day or during lunch around a hectic schedule. This Chick Fil A does a good job of that. By far, my favorite Chick Fil A in Knoxville!“

“Believe it or not, it was my first time ever going to a Chick-fil-A. My friends told me that their grill chicken salad was the best they ever had. It was a real selling point for me as I am gluten intolerant. At the last minute, all 3 of us chose the South west spicy salad. The salad was delightfully crisp, the chicken was delicious, but the avocado dressing really made it super yummy. The lemonade, to my surprise, really tasted like lemonade. The staff was very polite and called me Miss Carol when she handed me my dinner. I have lived in Vermont many, many years and I just love this southern friendly way of greeting people. The restaurant was very clean as well as the women's bathroom. We had a wonderful time reminiscing about the play we had just seen, over our delicious dinner. As we were leaving, the manager was leaving also. We told him how much we enjoyed the food and he was very friendly and said he was glad we came. He invited us to come again.“

“Nothing but good things to say about this location. Speedy friendly service with excellent food. Even the landscape work around the building is immaculate. I've never been let down by this location on any level. We'll worth the money to guarantee the highest quality for very fast food. Setting the bar high for others.“

“The food was amazing as always, and the staff was very friendly and helpful check out this location you won’t regret it 😋 promote Dev to manager! She’s been here for six years she’s always in a good mood quit making excuses“

“Always consistently a good Chick-fil-A meal this is a very busy location. Can get chaotic. The last three times order 12 count nuggets and only received 8 in the box. Will not be driving away ever again before checking. When you pay this much you deserve to receive your actual order.“

“Lots of other reviews said service was slow, but it was pretty fast for us, just a few min for full family meals. Employees were polite and helpful. I ordered only the filets for my meal, and they were massive compared to other places I’ve ordered the same. Thanks team!“