Chick-fil-A in Knoxville

“This place deserves 5 stars! Management was top tier,
Food was superior,
And hospitality was the best!

Staff worked hard, management is willing to serve others and their staff, and they were really encouraging to other staff.

Best Chick-fil-A I've been to, hands down.“

“In my experience there is no such thing as a bad Chick-fil-A restaurant. Chick-fil-A is one of the best if not the best fast food, casual dining restaurants, IMO. The employees are always friendly and smiling even during the rush of breakfast, lunch or dinner. The stores are never in disarray because the manager and staff make sure to keep things in order and clean.“

“Foods decent mainly go there for my kid. Service and order accuracy is hit or miss at this location. Always double check your bag! We didnt get the kids toy yesterday and its not the first time thats happened. They also often forget sauces or leave out fries etc. Its also always crowded so eating inside is ok if you dont mind lots of noise. Its still better than some of the other Chick fil a locations.“

“This place was rocking. They were so busy... they had like 6 workers outside at the drive thru taking orders. They had a great system. We went inside and the workers were prompt and had a great atmosphere. They all seemed happy which is refreshing.“

“When I pulled up a young lady was saying how she was going to throw up which granted it's hot out side. It seemed like they were struggling a lil bit which is okay. I am writing this review for the lady that actually seemed to be outside longer then any of the ladies especially the one complaining about wanting to puke. The lady had freakles long hair pulled back and maybe in her 30s. She took my order and was such a champ about the heat while the lady with blonde hair and young didn't even look hot. The other lady that took my order has red cheeks and you can tell she's been outside for awhile. I hope she gets some water and she deserves to be recognized by her managers. Especially with a heat wave. She was knocking cars orders out and doing it while it being super hot outside and not complaining kudos to you momma.“

“I routinely frequent this location and have nothing but great things to say. Especially lately. Customer service is amazing. And huge shout out to the lady that is always working drive thru in the am. I am ashamed to say I don't know her name but she is the best!! I usually hate when places have people taking your order vs the intercom but I look forward to seeing her.“

“Employees really made this place different! Shout out to Tyler & Gabriel for the great hospitality, kindness, and energy. We went there when they’re closing up, but didn’t get the feeling that we had to rush out. Now, it’s my go-to store for Chick-fil-A😬“

“Believe it or not, it was my first time ever going to a Chick-fil-A. My friends told me that their grill chicken salad was the best they ever had. It was a real selling point for me as I am gluten intolerant. At the last minute, all 3 of us chose the South west spicy salad. The salad was delightfully crisp, the chicken was delicious, but the avocado dressing really made it super yummy. The lemonade, to my surprise, really tasted like lemonade. The staff was very polite and called me Miss Carol when she handed me my dinner. I have lived in Vermont many, many years and I just love this southern friendly way of greeting people. The restaurant was very clean as well as the women's bathroom. We had a wonderful time reminiscing about the play we had just seen, over our delicious dinner. As we were leaving, the manager was leaving also. We told him how much we enjoyed the food and he was very friendly and said he was glad we came. He invited us to come again.“

“We went through drive thru, Jeffrey took our order and he did an excellent job, super friendly and helpful. My husband is an old man who likes to talk and joke around and Jeffrey kept his upbeat spirit and didn't let my husband irritate him. Thank you!“

“The food was amazing as always, and the staff was very friendly and helpful check out this location you won’t regret it 😋 promote Dev to manager! She’s been here for six years she’s always in a good mood quit making excuses“

“THIS IS THE MALL CFA -- others are leaving reviews for the wrong location. Don't read their 1-2 stars. This place is IN THE MALL.

This was by far the best CFA meal I've had. I eat CFA 3-5 times a week, so I know a thing or two about quality experiences.“

“My family ate here on a UT Football game day. The atmosphere was incredible. We received out food very fast, less than a minute probably. It was hot and fresh. The restaurant was completely full, but absolutely spotless. You can tell this is well ran location.“