Customers` Favorites
Customers` Favorites
“The ORIGINAL!!! Character, great food, ALWAYS great!!!“
Customers` Favorites
“Purchased Chicken ranch on white, the bread was homemade, light & very tasty. All ingredients were fresh. The whole sandwich is for a hungry appetite. The potato salad is very yummy, the fresh squeezed lemonade topped off the whole meal. Staff was friendly and attentive. Atmosphere is spacious with a gallery of hometown photos. Looking forward to our next visit!“
Customers` Favorites
“Katia is amazing! Such a nice individual with a pleasant soul. Initially my sub was made incorrectly with onions. She wasted no time correcting it for me.. the whole time being upbeat and personable. I most certainly will be back because of her.“
Customers` Favorites
“Great food and service! It’s always a pleasure to eat there.“
Customers` Favorites
“The Firehouse Steak & Cheese.. white bread, all the fixins.. hold tha shrooms. extra cheese with some vinegar & oil love... PERFECTION!“
Customers` Favorites
“Fire house subs are fire 🔥“
Customers` Favorites
“I would like to recognize Justin and Ms. Leslie they were so amazing and welcoming. Thank you so much for the great atmosphere you provide for my family and I. We will definitely be back when in town. Enjoyed our meal as well. Mango tea was delicious.“
Customers` Favorites
“Love THEM!!⭐️⭐️⭐️⭐️⭐️ food is delicious and always ready on time😊“
Customers` Favorites
“OMG! My husband needed to stop at Guitar Center and we spotted this little gem across the way. The steak in a sack, tamales, pasta salad, and smokehouse potato salad-all delicious! And the lemon cookies, WOW!“
Customers` Favorites
“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“
“I came in 15 minutes before closing, and the crew was wonderful! You could tell they were cleaning up for the night but still seemed beyond happy to take my order and put my sandwiches together with care. Enthusiastic and friendly. Great sandwiches as usual. Thanks guys!“
Customers` Favorites
“Pitiful behavior on your part for refusing to serve our local police officers who protect you as well as the rest of the community. I consider myself a fairly frequent visitor to your establishment, but that will end immediately. No more meals at your deli in the near not long distant future. You ought to be ashamed.“
Customers` Favorites
“Love this Firehouse Sub location. Just hope the one there building close to me is as nice, clean, and great employees, food, chips, and service!!! #gottahavemyclubonasub“
Customers` Favorites
“The Hardin Valley store has some really great people working there! There was a miscommunication about which sandwich I wanted and it was my fault for not checking before we left, but when I called them I was told to just bring it back down and they would make the correct sandwich. All of them were friendly and quick. My son loved the pizza meatball sub. But the large was TOO big for him. I think their Italian sub is phenomenal with the pepper sauce added to it. A large is definitely TWO meals for me! And you can never go wrong with the Freestyle machine in the dinning room, they're my favorite machines for drinks with MORE than just soda and tea.
Kid-friendliness: Kids menu, Mac n cheese, grilled cheese, chips and cookies“
Customers` Favorites
“A+. The woman working made our order from the app following all my instructions and even labeled which half did/didn’t have olive and pickles (for my kids). And she patiently helped troubleshoot food options for my youngest. Great service!“
Customers` Favorites
“I had a worker named Shane mess up my order. I ordered chips and salsa and received chips with ketchup. Consider my disappointment immeasurable. Management needs to make sure its employees are trained and equipped with the tools to better server their customers.“
Customers` Favorites
“The WHOLE staff is AMAZINGLY FANTASTICAL at this location!!!!
Vegetarian options: Veggie sub
Dietary restrictions: They usually have gluten free bread. And they will go above and beyond for any and all food restrictions that you have.
Kid-friendliness: Wed night is 99 cent kids meal with adult meal!!!
Wheelchair accessibility: They are very wheelchair accessible.“
Customers` Favorites
“This was my first time trying this out and the experience was absolutely amazing 👏. The customer service was of a high end restaurant and the food was also. Alexis made our food look as good as it tasted. Also felt like a much healthier option than other places and for much cheaper than I expected I had to leave a review because more people need to know about this place!!! Will definitely be back.“
Customers` Favorites
“My Fav hands down!!! I love the crew here!!“
Customers` Favorites
“The girl who works day shift is a jewel. SUBWAY needs to pay her double or triple and get her some help. She is very meticulous and wouldn’t put a bad tomato or anything else on your sandwich! She works so hard! I have been to subways all over the country and she is truly the best!!!!!“
Customers` Favorites
“It’s subway, can’t expect no ruth chris kind of experience but i’ve visited this subway for years and every employee i’ve encountered here has been incredibly kind to me. They double check everything when making your sandwich to make sure they don’t mishear or misunderstand what you want on it or how you want it. Again, don’t expect the experience of your life or anything, it is subway, but it’s probably the best subway i’ve been to“
“Cheap pre-cooked food, ideal for a quick lunch if what you need is to get some carbs to hold you until dinner. The food it self is ok for the price you pay.There are mainly 2 people running the place, a very polite welcoming and nice middle aged man - I believe Ray him self, always accommodating and caring, and then ugh an angry rude middle aged woman. I have to say whenever she is not there the day seem brighter.She snaps, scoffs and gives these angry looks. What is her issue? Do other people get these treatment from her is it my middle eastern looks and amazing accent that bothers her?I would also suggest to add some fresh greenery to your options, prepackaged salads etc but mainly fix the attitude.“
Customers` Favorites
“Eating here now and Jordan is the ONLY employee working which is totally unfair to him. Apparently another coworker called in sick, but not sure why a manager or someone else didn’t come in to help him out. Jordan is handling the large crowd very professionally and really should be paid much more since he is handling all online orders, making sandwiches/salads and running the register!Subway is definitely getting their monies worth with Jordan as he is an exceptional worker… hoping he gets a raise very soon! Food was great!“
Customers` Favorites
“Great service and great employees. I have been here multiple times and am always pleased with my experience. Jackson, Simba, and Jaden are a few employees that I have noticed do a great job consistently. All the employees work extra hard, but those 3 are the friendliest and most knowledgeable it seems. Will continue to go to this location and would recommend it to anyone looking for a great sandwich and great service!“
Customers` Favorites
“I stopped by this Evening for a Sandwich. Store was Completely EMPTY! Apparently the Young Man was in the Restroom. But. I thght something was Wrong & Almost called for Help.
Arther was his Name. Sweet Guy. Very Professional. But. He def should Not be Working ALONE! My 5 Stars is for Arther, not the Store, Do Better Subway!“
Customers` Favorites
“I went inside to eat and even though I was the only customer inside I stood there for almost 10 mins while i watched 7 employees look at me and just ignore me. I asked if I needed to go through the drive thru to get service and the girl said no someone will be with you soon. I watched 6 cars go through the drive thru that came up after I had already been standing there. Complete disregard for customer service. That alone makes me not want to eat there again. Oh and the tomatoes were old and mushy.“
Customers` Favorites
“Great food ... Great service. Highly recommend.“
Customers` Favorites
“This Subway location is the best I have experienced. Hands down the best Subway sandwich. Location was spotless, well organized, and professionally managed. Patience, care, and attention to my order was excellent. The Sandwich Artist was engaging, friendly, and clearly likes being there giving the customer a memorable experience.“
“I wanna give a shout out to Mr Austin, I had to ask for his name. The guy with the white hat on in a professional black polo! This guy right here seem to be the bomb! During a busy rush I am assuming as you guys was line out the door Austin here was making sure everyone was keeping up but not only that he was also seeming like he was teaching. So holding down a busy place and holding everyone down and training is a wow! Not only that but a girl wrong up our order wrong which caused my wife sandwiched to be messed up, but Austin comes over with a great attitude even though it was very busy he comes over with a great attitude even smiling as the girl wasn’t and he addressed us so kindly and fixed everything. Like this dude was amazing that I just had to leave a review for him. You don’t see many employees work so hard, specially under stress as I would be stress as it was so busy! But you never see a person work so hard while maintaining a great attitude. This was my wife and I first experience at a sandwich shop beside subway and this made us feel very welcomed, I mean even when the order was wrong he fixed it that guy is great for the job. Great leadership! Great with customers as we was watching not trying be a stocker! The place is nice and the food was very delicious. I highly recommend the chicken bacon ranch and my wife recommends the turkey sandwich“
Customers` Favorites
“They didn't have ice because it was stuck in the machine because it wasn't cool enough in the restaurant to keep the ice from melting in the machine. I told them I wanted a refund for the drink I paid for because most people prefer ice in their drinks.“
Customers` Favorites
“Excellent philly! Will definitely go back. The two of us split a regular size Bacon 3 Cheese Philly combo to save a few bucks but it was absolutely delicious and worth it. We'll splurge and get two sandwiches and try the cheese fries next time!“
Customers` Favorites
“I absolutely love Jimmy John’s and I’m Charlotte I have such terrible experiences at probably every Jimmy John’s I went too lol so I was cautious when I came here. I got my normal sandwich and left. I opened it up to kind of put it together how I like and found some kind of fried pieces in there (it was a turkey sub) concerned I went back and told them about it. I also asked how come there wasn’t extra protein (me thinking meat not cheese) and they explained the extra protein was the cheese, which completely understandable not mad at all just misunderstood, but continued to ask about the fried bits and they said oh that shouldn’t be there and remade the sandwiches no questions asked. The gentleman who helped me was extremely kind and patient. BEST JJ EXPERIENCE IVE HAD.“
Customers` Favorites
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“Friendliest and cleanest restaurant I have visited in Knoxville. The menu is impressive. However, the Gyro stands out. Visit Al and his staff you will not be disappointed
Wheelchair accessibility: Tables chairs and very comfortable. Highly recommend for wheelchair accessible. The staff is assertive and sharp.“