Customers` Favorites
Customers` Favorites
“The ORIGINAL!!! Character, great food, ALWAYS great!!!“
Customers` Favorites
“Purchased Chicken ranch on white, the bread was homemade, light & very tasty. All ingredients were fresh. The whole sandwich is for a hungry appetite. The potato salad is very yummy, the fresh squeezed lemonade topped off the whole meal. Staff was friendly and attentive. Atmosphere is spacious with a gallery of hometown photos. Looking forward to our next visit!“
Customers` Favorites
“I’ve only gotten the Philly here and that’s for a reason. The Philly at Lenny’s is the BEST in Knoxville. I have tried so many but you can’t beat Lenny’s. Definitely my new favorite sub shop. The bread is so soft without ever getting soggy and they really load up the sandwiches! Love love love this place“
Customers` Favorites
“Great food and service! It’s always a pleasure to eat there.“
Customers` Favorites
“The Firehouse Steak & Cheese.. white bread, all the fixins.. hold tha shrooms. extra cheese with some vinegar & oil love... PERFECTION!“
Customers` Favorites
“Fire house subs are fire 🔥“
Customers` Favorites
“I would like to recognize Justin and Ms. Leslie they were so amazing and welcoming. Thank you so much for the great atmosphere you provide for my family and I. We will definitely be back when in town. Enjoyed our meal as well. Mango tea was delicious.“
Customers` Favorites
“Vegetarian options: You can do all veggies, you will get what you need.
Dietary restrictions: If you don’t eat meat or gluten, they got you.
Parking: Ring in front of the door.
Kid-friendliness: Place is spacious enough for kids to sit.
Wheelchair accessibility: There’s a way to get in for wheelchair access.“
Customers` Favorites
“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“
“I came in 15 minutes before closing, and the crew was wonderful! You could tell they were cleaning up for the night but still seemed beyond happy to take my order and put my sandwiches together with care. Enthusiastic and friendly. Great sandwiches as usual. Thanks guys!“
Customers` Favorites
“OMG! My husband needed to stop at Guitar Center and we spotted this little gem across the way. The steak in a sack, tamales, pasta salad, and smokehouse potato salad-all delicious! And the lemon cookies, WOW!“
Customers` Favorites
“Pitiful behavior on your part for refusing to serve our local police officers who protect you as well as the rest of the community. I consider myself a fairly frequent visitor to your establishment, but that will end immediately. No more meals at your deli in the near not long distant future. You ought to be ashamed.“
Customers` Favorites
“The Hardin Valley store has some really great people working there! There was a miscommunication about which sandwich I wanted and it was my fault for not checking before we left, but when I called them I was told to just bring it back down and they would make the correct sandwich. All of them were friendly and quick. My son loved the pizza meatball sub. But the large was TOO big for him. I think their Italian sub is phenomenal with the pepper sauce added to it. A large is definitely TWO meals for me! And you can never go wrong with the Freestyle machine in the dinning room, they're my favorite machines for drinks with MORE than just soda and tea.
Kid-friendliness: Kids menu, Mac n cheese, grilled cheese, chips and cookies“
Customers` Favorites
“Love this Firehouse Sub location. Just hope the one there building close to me is as nice, clean, and great employees, food, chips, and service!!! #gottahavemyclubonasub“
Customers` Favorites
“A+. The woman working made our order from the app following all my instructions and even labeled which half did/didn’t have olive and pickles (for my kids). And she patiently helped troubleshoot food options for my youngest. Great service!“
Customers` Favorites
“I had a worker named Shane mess up my order. I ordered chips and salsa and received chips with ketchup. Consider my disappointment immeasurable. Management needs to make sure its employees are trained and equipped with the tools to better server their customers.“
Customers` Favorites
“The WHOLE staff is AMAZINGLY FANTASTICAL at this location!!!!
Vegetarian options: Veggie sub
Dietary restrictions: They usually have gluten free bread. And they will go above and beyond for any and all food restrictions that you have.
Kid-friendliness: Wed night is 99 cent kids meal with adult meal!!!
Wheelchair accessibility: They are very wheelchair accessible.“
Customers` Favorites
“This was my first time trying this out and the experience was absolutely amazing 👏. The customer service was of a high end restaurant and the food was also. Alexis made our food look as good as it tasted. Also felt like a much healthier option than other places and for much cheaper than I expected I had to leave a review because more people need to know about this place!!! Will definitely be back.“
Customers` Favorites
“My Fav hands down!!! I love the crew here!!“
“Cheap pre-cooked food, ideal for a quick lunch if what you need is to get some carbs to hold you until dinner. The food it self is ok for the price you pay.There are mainly 2 people running the place, a very polite welcoming and nice middle aged man - I believe Ray him self, always accommodating and caring, and then ugh an angry rude middle aged woman. I have to say whenever she is not there the day seem brighter.She snaps, scoffs and gives these angry looks. What is her issue? Do other people get these treatment from her is it my middle eastern looks and amazing accent that bothers her?I would also suggest to add some fresh greenery to your options, prepackaged salads etc but mainly fix the attitude.“
Customers` Favorites
“Came in right around 7/7:30 and there was another order ahead of us and suddenly a bunch of people came in + to go orders..Booker and his buddy knocked em out, including our order & special requests. They were polite despite the attitudes of other patrons & the long wait. Thanks Booker!“
Customers` Favorites
“Eating here now and Jordan is the ONLY employee working which is totally unfair to him. Apparently another coworker called in sick, but not sure why a manager or someone else didn’t come in to help him out. Jordan is handling the large crowd very professionally and really should be paid much more since he is handling all online orders, making sandwiches/salads and running the register!Subway is definitely getting their monies worth with Jordan as he is an exceptional worker… hoping he gets a raise very soon! Food was great!“
Customers` Favorites
“I like the Subway chain, but I usually buy their affordable cold cut combo.
Watching customers ahead of me use coupons I looked online and discovered a good deal. The clerk said I needed to order and pay online to get the deal. But he would make my sandwiches before I placed the order, to save time for both of us. That's good customer service.“
Customers` Favorites
“I went inside to eat and even though I was the only customer inside I stood there for almost 10 mins while i watched 7 employees look at me and just ignore me. I asked if I needed to go through the drive thru to get service and the girl said no someone will be with you soon. I watched 6 cars go through the drive thru that came up after I had already been standing there. Complete disregard for customer service. That alone makes me not want to eat there again. Oh and the tomatoes were old and mushy.“
Customers` Favorites
“Great food ... Great service. Highly recommend.“
Customers` Favorites
“This is my favorite subway. Clean, nice, and always treat the customers great.“
Customers` Favorites
“Great service and great employees. I have been here multiple times and am always pleased with my experience. Jackson, Simba, and Jaden are a few employees that I have noticed do a great job consistently. All the employees work extra hard, but those 3 are the friendliest and most knowledgeable it seems. Will continue to go to this location and would recommend it to anyone looking for a great sandwich and great service!“
Customers` Favorites
“This is a good store in the way that the employees are very dedicated. Every person I've had serve me here has been nothing but courteous and kind. However, it's obvious they're being overworked with shifts being under-staffed. The employees are keeping such a positive attitude and always being helpful while they're having to serve these long lines of customers, in a process that needs two people minimum to be time effective. Please schedule more workers so they can use their energy to keep being so helpful and kind“
Customers` Favorites
“They didn't have ice because it was stuck in the machine because it wasn't cool enough in the restaurant to keep the ice from melting in the machine. I told them I wanted a refund for the drink I paid for because most people prefer ice in their drinks.“
Customers` Favorites
“This is one of the cleanest subways in south Knox. They are a bit under staffed but seems to be the normal thing these days everywhere. Each worker ,works their bottoms off . I think if the company would keep the stores equipment updated more ..it'd prob help and if the company it's self would hire people and send them to stores that's only got 2 or 3 workers that'd help also . I love the flavor of the new meat they have,everything seems stocked well everytime im there. Those workers get the job done even tho I've seem them treated very poorly by customers. It's like some customers seem to.forget these are people.also, so I try to keep that in my mind when im anywhere. These same 2 woman. Are ALWAYS here no matter the time of day . So just be understanding when going In places these days after covid ...besides its not a Ruth Chris steak house its SUBWAY people ..lol
Vegetarian options: They've got alot of veggies on bar
Parking: The store is inside walmart so there plenty of parking ,just a little walk to get inside the store
Kid-friendliness: The subway pizza is amazing kids love it and the Lil sandwiches opps for them are great
Wheelchair accessibility: Very wheelchair friendly“
Customers` Favorites
“Excellent philly! Will definitely go back. The two of us split a regular size Bacon 3 Cheese Philly combo to save a few bucks but it was absolutely delicious and worth it. We'll splurge and get two sandwiches and try the cheese fries next time!“
Customers` Favorites
“I give this subway a 5/5 out of all the ones I’ve been to. I especially give props to my man Mike behind the counter for mainly two reasons:
#1- If I ask for extra spinach, he puts extra on it. Most subways seem frugal with it, not sure why. You get your moneys worth because you get exactly what you put on the ticket.
#2- You get more value believe it or not, because Mike brings a comedy show with the order. Nobody likes the daily rat race, and an employee’s mood can radiate to a customer. Here, the employees are having fun, cracking jokes, and just making the most of the time they’re there. I’ve never left in a bad mood, and I usually have a couple jokes to crack to the family while we eat dinner.
My family and I make this Subway about a 2X week stop for these reasons!“
Customers` Favorites
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“Friendliest and cleanest restaurant I have visited in Knoxville. The menu is impressive. However, the Gyro stands out. Visit Al and his staff you will not be disappointed
Wheelchair accessibility: Tables chairs and very comfortable. Highly recommend for wheelchair accessible. The staff is assertive and sharp.“