Burger King in Memphis

“This is the best Burger King in Memphis because they really live up to their Mission Statement Have it your way after going to many Burger King's in Memphis and buying Frozen Drinks after being disappointed in the size and willing to pay more today this location live up to his Mission Statement Have it your way and they gave me what i ask for a large frozen drink. Thank you for honoring Burger King's Mission.“

“I always have a great experience at Burger King thanks to Toni! She is always professional, smiling, and provides fast, speedy service every time I come through. You can tell she truly cares about the customers and takes pride in her work.

What really stands out is that she remembers me as a regular and always makes the experience feel welcoming and personal. Employees like Toni are the kind of value every company should want representing their business. Great attitude, great customer service, and always a positive experience!“

“So this morning I tried a new item on burgers kings menu at this location the “candied maple Jr.” now Erica sees me coming through that drive through a lot and I’m not scared to try sumn new even if it might not be the best seller. She prepared it fresh as can be and it comes peppered and with a taste of maple for sure. It Was GOOD!!! It has a sweet touch so no syrup or jelly needed definitely no Picante sauce lol but the peppered taste may linger a couple of seconds after 🤷🏿‍♂️ it’s pepper. If I were Mr.Chime Time I’d give it a 7.5 because that lil burrito was small but filling and Erica who works all dat and night presented it so well 💪🏿🖤 and I think they’re hiring 👀“

“Im from out of town and here on work. I went here headed to subway and stopped bc it was closer. Was greeted by the kindest lady on the drive through who was so cheerful and polite that it literally changed my day. Really made me wish back home had this level of kindness. Once getting to the window she continued her kindness and just southern hospitality. Once I left and was able to eat I realized she upsized my drink too!! 10/10 recommend!“

“My husband I stopped at Burger King to get an early dinner we went in and took our food to go. Husband ordered the new brisket whopper Jr. Meal and I got an original chicken sandwich. The young lady taking our order up graded my husband's meal from the price showing on the board without asking. I don't understand this one unless they are getting commission from every upgrade they sale? It's the only thing I have came up with, but when we got the receipt and our food. I said while looking at our receipt we weren't charged the price of the meal on the board but for more..the young lady says you didn't want Medium? My husband says no but it's okay this time...he was in a good mood. And was hungry. So we left it like that. But as I write this review I'm not okay with this way of getting more money from the consumer everything is already high priced as is. And I've noticed in this area of the country it is the norm...our food once we arrived at our motel was great! Inside of the Burger King was clean. The people at the counter were very pleasant. just watch when you order the meals (Sandwich, fries and drink) which usually are small sized you see when ordering. Or you will be getting more both larger fries and drink at the higher price..“

“I'll have to admit last year, I stopped going to this location, cause the food was not hot or my burger or fries, always was not hot.
I must honestly admit, every time ive visted them this entire year, my order was hot and fresh.
Keep it going, great hot food and fast service.⭐️⭐️⭐️⭐️⭐️“

“This is the second time that I ordered online from here and the second time that my order wasn't ready when I got there. In fact both times they couldn't even locate my order. After searching for a few minutes, they finally located my order ticket and they handed it back to the cook who put it to the back of the line. After about another 5 minutes, I finally got my food.“

“Sandwiches were made wrong per ordered. Drive thru very slow. Why does the location on Summer Ave near Covington Pike not have walk in service anymore. Drive thru service sucks. Nothing you order is ever made as requested. There are never napkins and condiments in the bags “

“We Visit This Location Often And Rarely Experience Any Issues, But Today The Service Was Truly Exceptional. I Believe The Lady Who Prepared And Handed Us Our Food May Have Been The Manager. I Didn’t Get Her Name, But She Had Dreads/Twists, Brown Skin, And Was Working The Drive Thru. Our Mobile Order Came Out Quickly With No Wait At All, And The Food Was Fresh, Hot, And Tasted Really Good.

When We Pulled Up To Check Our Food, I Told My Boyfriend I Didn’t See Our Daughter’s Kids Meal. As Soon As I Said That, He Said, “There She Goes,” Because The Lady Was Literally Running Toward Our Car To Bring It To Us. I Don’t Know Her Name, But She Had A Beautiful Personality And Provided Outstanding Service. She Went Above And Beyond — The True Definition Of Customer Service. Just When I Thought Great Customer Service Was Hard To Find, She Proved Otherwise.“

“I visited the Burger 🍔 King 👑 on Winchester Road today. The parking lot was clean including the landscape. The restroom was clean also. The dinning room was clean, smell fresh one of the employees were cleaning the dinning area while I was there. I ordered a $5.00 Your way meal. Which includes a choice of a Junior Whopper or a Bacon 🥓 🧀 Cheese Burger 🍔 and a four piece Chicken 🐔🍗 Nuggets, Small Fries🍟, Small Drink. I ordered the Junior Whopper. The food was hot 🔥 fresh and tasted great!!! I have tried a lot of burgers in my lifetime but I have not had one yet that tastes better than Burger King 👑 burgers. When it's comes to burgers. I see why it's call Burger King 👑. The manager that took my order was very professional and friendly. ✋ Hand's down to Burger King!!!

Kid-friendliness: They have kids meals.“

“My regular is... 3 for 7... Great Deal and the food is always fresh and hot!!! The older black man who was a manager in training... Was horrible... I was the only customer he had... He walked away from the register.. finally after 5 minutes.. I ask him if he was going to take my order or not.. he was. Burger King... Wake up.. losing a 60 year relationship... Because of this... please pay attention to this because I can't be the only (white) person who loves BK...
Y'all head over to the big M ... Ya know!!“

“It was not ok. I sent the burger back 2 times because it was not made the way I ordered it. I ask for, No tomato. It came out with tomato and no lettuce. I sent it back for lettuce. They took the tomato off and sent me I worked in restaurants 25 years. I never sent the same burger out. What if I was allegeric to tomatoe. The juice was still on the bun. Plus the window attendee handed it to me no bag, sandwhich wrap was wrinkled. Poor service is how I sum up Covington Pike location, Raliegh in Memphis TN“

“I have been a customer of this location for years, and except for a few burps in the late evening at drive through, the service has always been consistent.

I'm in my late sixties, and I guess I'm getting to be somewhat particular on my preferences. The current example is the coffee issue.

I prefer my drink hot, and due to my family having a history of diabetes, have used artificial sweeteners for years.

The last couple of years has seen me enter the pre diabetes A1C range.

I was told the other day that the coffee with the duo had switched to iced, but they would accommodate. E. This .morning, I was told the same about the pair for 3.

They comped me a small, and on first sip, I noticed the extreme sweetness.

Upon checking the nutrition, published by BK, the small has either 21 or 25 grams in a small serving.

I guess I'll be getting a la carte now.“

“I don't know if this place has made a major staff overhaul lately but it sure seems like it. The two young ladies at the windows just after 3PM were awesome, great communication, courteous and impeccable service. The food was cooked to perfection despite being just a bit messy, but the freshness outweighed any bad. My only complaint would be the panhandler at the drive thru asking for change, which the cashier kindly attempted to address the fellow asking him to leave and he only moved further back in the drive thru line to where she couldn't see him... Other than that, today's experience and results were the best ever. 🙌🏽🙌🏽“

“Went through drive thru about 5:15 Feb 19. Service was excellent, staff friendly and professional. Our meal, 2 wopper combos, was beautifully prepared. The sandwich was hot and vegetables fresh and cold. The balance of the sandwich was perfect, looking like the posted pictures. It was wrapped and placed in a burger box. It's been a long time since I've had a quality burger meal like that one. So so pleased. Thanks BK“

“The Burger King near my house closed down and I've been wanting a Whopper for a while. I happened to be downtown and saw this BK so I stopped. The Whopper was delicious and the service was outstanding. The lady working the drive thru gave me a crown and told me I was a queen. We need more kind people like this in the world. This was the highlight of my day. Thank you! Give that woman a raise. She is a treasure.“

“Had awesome experience on father's day at this bartlett location
Mgr was very friendly employees had not come in but Tammy made my large order
My food was fresh and hot short wait but she had the best attitude and made it service with a smile
I will visit again
Jim S“

“BIG BIG BIG MADD SHOUT OUT TO THE NIGHT CREW!!! First of all on the speaker and at the window customer service was a 10 I wish I could give more because I would when I say excellent I mean just that! This young lady took my order with no attitude with a pleasant personality. She took my order exactly the way I ordered it. I order two bacon cheeseburgers a medium fry and medium soft drink and when I tell you the food was hot I mean just that it was! So once again I give MADD PROPS out to the Night Crew once again everything was excellent about my experience tonight so thank you all for giving me a wonderful start to my night here at work! 🫵🏾💯💯💯👏🏾👏🏾👏🏾👏🏾👏🏾🧸“

“The area is not great. Therefore, my expectations were low. I was pleasantly surprised to see the restaurant was emaculant. A young man by the name of Otis had taken my order. I want to give him Kudos for doing an amazing job! 👏🏼👏🏼
He was very respectful, professional, and pleasant. I am sad to say this is a rare find at these establishments. Otis is an example of a superb employee. I hope you're paying him well!!!!“

“I have no complaint as for morning til the afternoon shift. Everyone keeps to their self pretty much. The associates are always working and polite. The enviroment is relaxing, clean, quite, and management always make guest feel like their at home with everyday relatable and funny conversations. I sit in with a coffee or water once or twice a week for couple hours, catching up on some work on my laptop and it's the same vibe every time. Best part' there's no over-the-top profanity or loud behavior from associates. I like this BK (highly recommended).“