Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
1420 N Germantown Pkwy, Cordova
(901) 624-9497
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings
Placed an order online to pick it up at the window, just to be told that I have to come inside.
Then when I talk to a manager, she can’t tell me why I had to come inside because you can pick it up at the window.
Still waiting on a refund because they “can’t” give you a refund unless you come inside as well...
Worst customer service I’ve encounter having a young in experience manager on duty that think being rude to customers is Zaxby’s way... I will be making a formal complaint to upper management pending results. My family was kicked out of the establishment cause they don’t know how to shut down around customers. I haves work in food service corporately and now on the State level and this just lifted a bitter taste in my mouth.
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
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Based on reviews, this Zaxbys location has mixed experiences. The staff is often described as kind, friendly, professional, and helpful, with a manager and employees who handle situations with patience and class. However, service can be slow, with customers waiting in the drive thru or having orders forgotten. The food is usually hot and fresh, but sometimes it is not very warm, old, or cold. The dining area is clean and peaceful. Some customers feel the staff does not care, and the location makes tons of mistakes often, such as not providing a military discount on the entire ticket. Despite the issues, the staff is willing to correct mistakes with a smile. Overall, it is a good store where the food is great, but customers should check their orders.