Customers` Favorites
Customers` Favorites
“I had an issue with my lunch sandwich and my husband went back after work to speak with a manager about the problem. I sent him the picture to show her and she handled everything perfectly without any hesitation. Thank you Mrs. Tart for being so professional and caring!! All management should be more like her!!!“
Customers` Favorites
Customers` Favorites
“Had a much better experience this visit. 1st time back in months. Fresh food & plenty of toppings this time. Location still not accepting coupons. No big deal since I didn't have one ? Efficient service & very clean dining area.“
Customers` Favorites
“I give a 4 for food because they always out at this location of mostly alot of common things like salt and pepper.But I get good service. Most of the time it's only 1 person fixing sandwiches so the wait is longer than I would like for a sandwich. Its just the convenience of the location. But if they're going to keep being out of things. I'm going to start going to the next location.“
Customers` Favorites
“Quick lunch service with great subs.“
Customers` Favorites
“Sandwich was good, but they got busy and started to mess up orders. I got the hot Italian and it was great, but they didn’t put the veggies on, and I had to go up a few times to get them. Overall, I would go here again! Good quick stop on our way home.“
Customers` Favorites
“My favorite place to eat. The best sandwich by far anywhere in the area. I have NEVER had a bad experience there. Always just fresh ingredients delicious and consistent. Perfect service from super nice people. I could eat there EVERYDAY and be happy. FIREHOUSE.. MY HERO! Oops UPDATE on last order. Stuff happens I guess. They forgot the double meat that I paid $4 for, and they forgot tge large order if fries w/ fry sauce, but I called and the SUPER NICE manager said he would take care of the fries on my Debit card in a few days. I didn't realize that they forgot the double meat until I got off the phone. I think they gave me my rewards points back so that's cool. Maybe tonight was just a fluke. Because we always get great service at Firehouse on Appling. I appreciate kind service and they are good people who fix something if it gets messed up. Thank You!“
Customers` Favorites
“Taylor was amazing tonight !!! For some reason we had received an email 15 mins before our set pick up time saying it was canceled ?? We walked in told taylor what was going on and she replaced the ordered in store , and we were still able to leave with our original order with addition to us adding some grapes that looked too good to pass up ! Thanks Taylor for making sure our new years extravaganza wasn't a failure lol and she made sure to give us serving spoons !!! 👏🏼👏🏼👏🏼👏🏼👏🏼“
Customers` Favorites
“I would recommend, but the owner needs to make sure each store is consistent. I've only eaten from there 3 times. the one in Southaven I had the salmon combo - delicious, awesome. The one on Walnut I Door Dash for lunch last week and had a double sliders combo for the first time - it was delicious - sandwiches were made as I ordered. I was really impressed! the only the wrong was i ordered carrot cake & got lemon cake instead I don't care for. someone should have called to give me other choices. Today I skipped going to Southaven (who's customer service was excellent) to go back to the Walnut which is 9 minutes from me - bad choice. I ordered online & got my food to come home. should've checked it first - will do IF I go back to that location. got sliders combo will all I had the last time just left cheese off. The patty wasn't half as thick as the one patty I had on the delivered order. I didn't get my grilled onions. I had to open the sandwiches to see if a slice of tomato or lettuce on each - may have been a thin 1/3 of a slixe of tomato on each. I don't even know how to describe the lettuce. The German chocolate cake - deeelicious! I will support again, but service should be the same at all the stores. I know to check my orders even though Southaven shows their customers the order before bagging it. I shouldn't ha e to drive out there when one is closer.Oh your onion rings are the BEST at both locations! And the salmon sandwich - best I've had! I plan to try more on your menu.“
Customers` Favorites
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“Fast services, very friendly. Food is always correct and fresh.“