Burger King in Nashville

“The staff here is amazingly, friendly and super fun to be around. My meal was delicious as Burger King usually is I did decide to get it to go because it is extremely hot in there, even though they said they have new air conditioning system installed Other than the heat in the restaurant, I highly recommend this Burger King location“

“I posted my order on one of the kiosk I didn't have a card so I needed to pay cash but they were so busy there was no one at the register so I just assumed that the kiosk took my order and got it up there that way I can pay for it when they served it to me. I kept sitting there 10 minutes turned into 40 minutes and I still did not have my order mind you they were extremely busy and the lady that took our order also realized that my order had not come up yet and she immediately went and started working on my order to get it out to me and for some reason the kiosk did not cross it over to the order screen. But Tonya the general manager who is the one that took care of us went above and beyond to fix the order and get it prepared and took care of it for me because I had already sat and waited 40 minutes. They were understaffed do to people walking out and the crew that was there was working extremely hard to get all these orders out they had doordash and the lobby was pretty full and the drive-thru and Tonya and the crew that were there really worked hard to get everybody's stuff out to them. And had the assistant manager not walked out on them they probably would have had a lot more help. But Tonya did go out of her way to make everything okay for me in the end and I wanted to share that so the next time someone sees her you can give her a high five for doing an amazing job. Thank u Tonya for making everything right!“

“Used to be very slow, so slow I avoided this location at all costs for years. Nowadays whether it’s an early breakfast on the way to school or a buy one get one Whopper Wednesday like today, they get me in and out with speed and accuracy - love it! Marquisha and her manager were also very helpful with placing my order in the app. Please don’t stop doing what you’re doing. Ten out of ten, highly recommended.“

“Huge shout out to The Enitre Staff today,,,, especially Ms.Lesia its been a very long time since we've received customer service like we did today. Was a very pleasant definitely need more Ms.Lesia's in the food industry!!!!! Also wanted to shout out the young man at the window as well I didnt catch his name but he was at the 2nd window on 6/23 @ 1:47pm . Very respectful & Attentive! Thanks Young Man! Keep showing up & showing out!!!!!“

“I never leave reviews, but this is for the Burger King on 8th ave south, Nashville tn.
The 2 ladies, and 1 gentleman I interacted with at approximately 1:40pm through the drive through were exceptionally friendly and polite. I do not know their names, but it’s definitely a surprise to be welcomed with smiles and respectfulness in Nashville. I hope they see this, and it trickles down to give them recognition. They made my day. Thank you!!“

“Had a great experience here. I judged the book too soon and ended up talking with the GM at this location because I thought my food was wrong. Turns out, I put the order in wrong myself. The GM didn’t argue, put. Up a fuss, nor did she give any attitude. She simply laughed and joked with me about MY mistake and even showed me how to use the kiosk thing. I definitely appreciate her because it was me that made the mistake and she didn’t have to go out of her way to help me, but she did! She showed me that I RULE!!!!“

“The burgers were loaded and fresh, the fries were delicious and hot, the staff outstanding and friendly, and the price was right. Not only are the fries great but the ketchup is Heinz! 🍅I love this location after the one in Bellevue TN closed down.“

“I really got treated rudely at the villa Italian kitchen next door to Burger King. Burger King saves our tour at the end of the day. MELISSA AND ADRIANA WERE VERY POLITE, pleasant voices. They apologized for the misconduct that I received from their rude neighbors (villa Italian kitchen), they didn’t have to do that, but thank you for your hospitality MELISSA AND ADRIANA FOR BURGER KING. Thank you Burger King for hiring MELISSA AND ADRIANA, excellent customer service.“

“Keep in mind: the prices are double and maybe ever triple that of traditional Burger King franchises in TN

With that being said, this location did well with double checking the order before payment and just being friendly, though there's an obvious language barrier for anything outside of your order 🤷🏿“

“Listen, the young man in the window was phenomenal! He had a very difficult customer b4 me & when I got to the window, I could tell he was highly frustrated (understandably so), but he held it together. After the disrespect I saw him received, I was impressed with how he kept his composure“

“I dined in today. Staff was friendly and helpful. They were out of some menu items, so they had signage for that as well as signage stating for customers to use the two available kiosks (very similar computer touchscreen to McDonald's) unless a cashier was available at the counter. My food was served at the counter in a reasonable short time. The quality of the food was great. Despite the mostly negative reviews this location has received in the past, I had a good experience as you can see expressed in this review. As you can see in my photos here, the location was clean, although the men's restroom was out of order at the time. I can tell this place has recently been renovated, so we shall see how time treats it. As of right now, I do recommend this location. And by the way, breakfast ends at 10:30 a.m. there were quite a few people walking in just after 10:30 being surprised by that fact at the counter. 5 stars this time BK.“

“I don’t get Burger King often but when I do it’s always fresh and the workers are nice. Just want to say Thank you again to the night manager David and the other young man working the drive thru for being so helpful and patient even though it was busy and close to closing time. Hope they are getting recognized during these hard times.“

“A huge shoutout to Terry, the incredible GM at Burger King, and the fantastic staff! I recently indulged in breakfast from there, and let me tell you, the croissants were nothing short of heavenly! Each bite was a delightful experience, bursting with flavor and warmth. The food was simply outstanding—truly out of this world! I couldn't help but call to share my excitement, and to my surprise, I learned that my meal was crafted by Terry himself! A heartfelt thank you for such a wonderful experience! I've enjoyed breakfast there many times before, and it never fails to impress. Every visit feels like a treat!“

“I approach an empty counter, and am told "be right there", "no rush" i reply, when someone does come to the counter -- I smile warmly at the cashier, and ask for a double whopper value meal, i am then interrupted mid sentence to be told "we don't have value meals" I then order the "number two", and am handed a receipt which says "double whopper vm"... I wonder what VM could possibly stand for? Anyone?

I laughed about that...I hope you did too.“