McDonald's in Nashville

“Kariah and the sweet Indian lady (didn’t catch your name, angel, but Namaskar) were incredibly sweet and kind on this Sunday morning.
I’m DEFINITELY not a frequent flyer of McDonalds but I was pressed for time this morning.
The food was hot and fresh, and the employees mentioned above were absolutely fantastic.

When individuals are allowed to be themselves and show up with common human decency it creates an atmosphere worth attending.

Thank you, ladies!! Great smiles and outstanding attitudes!! I hope you both have a fabulous day.

McDonalds? Pay these people a living wage because your future is not about the machines in your lobby. It’s the humanitarian part.“

“I LOVE coming to this location in the mornings. The ladies that work there between 7am-9am are the best. Always so nice, fast and genuinely hard working. Also very professional. The food items are always hot and my order is correct. Thank you!“

“I’ve been getting bacon egg and cheese bagels from McDonald’s since I moved to Chicago in 2017, and I had the best one I’ve ever had this morning at this location. It had the perfect amount of sauce and toppings, the bagel was soft, and nothing was lopsided. Thanks for a good breakfast!“

“One of the best McDonald's experiences I've had in a long time. They had a counterperson to help with orders and she was friendly, professional and courteous. She checked back later to make sure everything was okay. The restaurant was clean, quiet and comfortable.“

“I deliver for DoorDash at various restaurants and locations, but this McDonald’s branch really stood out. Within 15 minutes, I was able to pick up two different orders, and the customer service was truly above and beyond. The staff were friendly, efficient, and made my experience exceptional. They definitely deserve recognition and a bonus. I left feeling happy and appreciated.“

“This particular McDonald's has the absolute BEST sweet tea! I've been to all the McDonald's in Nashville and surrounding areas, and this McDonald's sweet tea is the best of them all! Their sweet tea is actually better than most upscale restaurants, in my opinion!“

“Honestly this is the best McDonald’s that I’ve been to in Nashville. Customer service is always top notch and the staff are always friendly. They make conversation with you which creates a positive experience. Additionally, the service is always very quick and my orders are always right. Vinny (the manager) is an excellent guy also. He always ensures everything is up to standard. Rarely ever do I have 10/10 service each time but this location never fails.“

“I never thought I would write a review for McDonald’s but this location is one of the best McDonald’s I’ve ever gone to. The fries are always crispy and hot, the hamburgers are always fresh with perfectly soft buns, and the Diet Cokes are always crisp. My orders are always correct and the people who work there are so kind. If you are craving McDonald’s in Nashville, this is the location to go to. I personally go out of my way to this location whenever I have a craving.

Keep up the great work, McDonald’s on Hillsboro!“

“I'm here so many times a week for sodas, and even when they have a line, they can get through it quickly (the one day that wasn't true was the day the snack wrap came out...). They'll be the first to run out of promotional deals, so don't come here looking for the Grinch meal or limited edition items.“

“This is like every restaurant I been to they got their up days and bad days but this McDonald's is by far the cleanest out of the ones I previously visited and if anything is a issue just ask a crew and they'll fix it with a positive attitude I come every after after picking up my kids from school to get them a quick snack“

“This is one of the best McDonald’s I’ve been to. My order is always right, and prepared quickly. They deal with a large volume of customers, and the managers and staff are always nice.

This is a good McDonald’s. I think the people who go here are what give it a bad reputation, because the staff and management do a great job.“

“This is a good McDonald’s. McDonald’s is one of my vices. I go every once in a while to get my fix. Food is typical of other McDonald’s. Staff has always been very nice, and the restaurant is kept clean. You can’t go wrong with most McDonald’s, and this one is one of the good ones.“

“Stop the early in the morning to get to chicken mcgriddles. They were hot and fresh. Service was quick, easy and polite.

Parking: Lots of free parking

Kid-friendliness: They have a kids menu. Also. They are located across the street from a park.

Wheelchair accessibility: They have a few wheelchair parking spots right up front.“

“I don’t usually leave reviews, but I had to say something about Richard at this McDonald’s. Dude was genuinely cool and had great energy the whole time. Super polite, quick, and actually paid attention to my order instead of just rushing me through like most places do. And I’m not even joking… the food just hit different. Everything tasted fresh, and somehow even the sauce tasted extra creamy 😭 like I don’t know what he did back there, but it was on point. You can tell he actually cares and isn’t just there to clock in and leave. McDonald’s needs more people like Richard for real.“

“Went through drive-thru so cannot comment on inside service and atmosphere.
They were making fresh FF and they politely asked me pull to Aile 1 parking. Came with fresh hot food very timely.
The person who took the payment (Window 1) was very polite and dod some small talks, which i appreciated (I know some people don't like that, but I do).
Overall, better service than few other McDonald's that I have been to.“

“Stopped for lunch while working in this area. Fóod was standard McDonald's fare but fresh, hot and tasty. Dined in with order taken and food served at the table with alacrity by Jeremiah. His approach to customer service is a very good reason to return. Great job Jeremiah!“

“This is one of the McDonald's that I go to often. I normally just drive through. The parking in the area is kind of tight. And the parking also is under a pay system. Usually customers don't need to pay. Security guards are in the area to protect those are going to the restaurant. Unfortunately there is a homeless population that comes around frequently. The service is okay however sometimes you can tell that a manager is speaking behind your back on some things as the staff begins to snicker and laugh. The food and the drinks that are hot can sometimes be unfortunately lukewarm. Those things are a cold are indeed cold. I would suggest that for your hot coffees and your warm items that you make sure they are told to make sure that it is hot. For any Mcdonald's, I would advise you to use the app for discounts and also to get free perks. For this location, it's best to zip in or drive-thru and get out of there.“

“The young man at the first drive through window was very respectful and patient with me when I assumed that he was playing like he couldn’t hear me he was very respectful and calm I didn’t get his name sadly. The whole team there tonight is on point. 9/7/25 btw please get the young man a new headset or something for excellent customer service and not working“

“What can I say. I have never had a problem with this McDonald's. Honestly I think it's some of the freshest food you can get from McDonald's. I just got a steak egg and cheese McMuffin. And it literally was fresh off The griddle. Think it's been the best sandwich I've had so far. I personally recommend this McDonald's“

“Best customer service crew I have ever visited! I love the old WSM Radio antenna they have on top of the restaurant! It sets the theme for the inside... with a display of instruments used years ago! Enjoy inside dining listening to guest musicians! One of a kind shopping within walking distance after you enjoy your meal! Great atmosphere and beautiful area with lots of Nashvile history on the banks of the beautiful Cumberland River!“

“Maybe I’m an easy sell, but I love it that they call me a valued customer. For an occasional treat, I love their caramel frappe or a crispy, crunchy, hashbrown. Their mobile app also makes it so easy to place your order. The best part, in today’s fast paced world, the pleasant customer service is a cherry on top.“

“Finesse at this McDonalds absolutely ROCKS. Precious soul even through the intercom taking my order. The patience and help and kindness has not been touched closed to the service that she provides.. I’d give them 10 stars if I could 🩷❤️🩷❤️🩷❤️“

“⭐️⭐️⭐️⭐️⭐️ I visited McDonald's during the midnight shift, and I was blown away by the service! A huge shoutout to Sarah Sara, the manager, who was exceptionally friendly. Honestly, I expected this kind of hospitality at a fine dining restaurant, not at a fast-food joint! 😂 It’s not every day you find such amazing service late at night. Thanks for making my late-night snack run a delight, Sarah!.“

“Overall, I can say that this place is clean, bathrooms are orderly, and has a play area for you all that bring your children. The employees are respectful. How ever I feel like the separation between the employees and customers takes away from the establishment.“

“I honestly can't believe I'm leaving a good review at McDonald's.
But my food was hot, fast and right. The drive thru dudes was nice.
Damn good job McDonald's! I can't even believe I'm leaving a good review for McDonald's. Thank you!“

“Not only was our food good but the best miracle of all was when my husband left his wallet on the counter and didn’t realize it until we were 2 1/2 hours down the road. A family member went down there to see if it was still there, and not only was there, but not one thing was taken! It reminded us again that there are definitely nice people still in this world!!!! Thank you to the manager and staff working that day!“

“I travel all the time and use drive-thru. The store seemed to be struggling delivering food to the wrong customers and it was very busy and the workers seem to be overwhelmed and disjointed. The french fries were cold and practically uncooked. I saw a sign on the drive-thru window to contact a phone number because it was privately owned. That should have been my first flag that was going to be a problem. Mcdonald's come on.“

“I have to say and highlight that the treatment they gave me was 5 stars and more, the lady who served us (María Garza) was super nice, very kind and helpful.
Super attentive, with those of us who were already eating in the living room.
I wish everyone were like her.“