Chicken Restaurants in Newport

“We come in after church on Sundays and it's always busy and there usually are not enough employees,but even under these circumstances the employees are ALWAYS kind and helpful. Michelle is ALWAYS hustling. She literally does the job OF 3 people, amazingly! AND being kind to the customers. The food is always fresh and hot and the restaurant clean and stocked. I don't know how they do it, but they do.“

“Update…. Tonight 7/22/25 we stopped once again to grab some KFC on our way home.
My wife did the order on her phone. Once we arrived the head cook, Noah, came out and told us they were out of white meat and offered several substitutions. He was super apologetic and when he returned with our revised order he was once again very apologetic. We told him it was fine and it was our fault for stopping so late (we try not to do that out of respect for the workers). He even said we can go online and complain about our experience. No way am I gonna complain over that! His great personality and attitude made my wife and I talk on the way home about how the Newport TN KFC has really really improved in the last year! Great job Noah and all those who have helped make this store great!

Tonight, 3-30-25, my wife and I visited our local KFC at 805 Cosby Hwy, Newport, TN to walk in and pick up our food to go. We’ve ate there many many times over the years and had noticed a gradual decline in the atmosphere, personnel and cleanliness of this store. Today was our first visit back in a while because of the above mentioned areas. We were shocked by the politeness and manners of the young man, Cody, who waited on us! He went above and beyond serving us! Updating us regularly and apologizing for the delay while our fries cooked. My wife and I discussed the complete change in cleanliness and how well the other employees looked and acted as they worked. My wife spoke to the manager on duty, Joe, and his professionalism seemed to be a reflection of the other improvements we witnessed.
Kudo’s to Joe, Cody and all the crew that worked tonight on the great job they did in serving us and on the overall improvements at the Newport KFC!!!“