Chick-fil-A in Austin

“The staff are very friendly, patient, and helpful. They are continuously making sure the place is cleaned after each guest. A lady can in alone with a smaller child and KENIA made it her business to come around, provide a high chair, and cleaned it to accommodate the lady and the baby. AWESOME JOB“

“If you are looking for perfection you have officially found it. This is it, food has reached its peak here. Not only is the food amazing but also if go through the drive through and get to meet Billy... Brother, life has been completed. I love that man so much. Have you ever had an employee climb through your window to give you a hug? Well everytime I go through his line that's what I get. There is no place like Chick-Fil-A on MLK.“

“Best place to grab a tasty bite. Much cleaner than any other fast food restaurants. The quality of ingredients are very good too. I wish they had a spicier burger sauce like KFC has.
People are very nice and kind, and the service is quick.“

“came in for take-out for two tonight and this location did really well. everything was clean and spotless. this store is really cozy. arianna took our order with zero problems while being really friendly and caring. arianna had great customer service. food came out fast and was more fresh than other locations. would come again.“

“I came home from work really stressed, in a really bad mood, and I was a bit hungry. I stopped by Chick-fil-A and was lucky enough to run into Fernando. He was so kind, helpful, and attentive. Thank you for having such efficient and capable leaders. Excellent manager! I'm leaving happy and not hungry, lol.“

“The team is always so friendly and polite, I felt welcomed from the moment the first employee saw me, I got their spicy chicken sandwich meal and it tasted just as I remembered it, I love that they still do free refills on the lemonades, Chic Fil A for the win!!“

“I'm a huge CFA fan and love visiting different locations. I went to this one last week to grab a quick bite. The staff was friendly and always smiled. I asked for extra paper bags, and they readily gave them to me.

The CFA app is beautifully designed and easy to use, so I always use it to place my orders. The rewards are great, too, and they keep me coming back at least once a week!“

“A massive thank you to Chris! His cordiality, sense of humour, and enthusiasm brightened my spirits. In particular, it was clear I wasn't from around these parts and I wasn't sure as to what I should order. Immediately, Chris made some suggestions, was friendly, and demonstrated knowledge of the menu. Thank you to him! :)“

“All the staff here are great! Every time I visit this location I am greeted with happy faces and friendly people!! It’s as if they enjoy their job!! 🙏 today it was a guy named Beau that took my order. Very uplifting mood and great attitude!!

As with every chick fil a I have been to, service, food, cleanliness way above your regular fast food place!!“

“This is the Chick-fil-A location I stop by the most because its right in the middle of campus, but its almost always super busy so you are in for a wait especially around times people get out of class. Located in the SAC, there is a lot of traffic through the building so it gets pretty loud while you are waiting in line and sometimes it feels like the line isn't moving but the workers here move as quickly as possible. Due to the lengths of the line I cant help but feel like I am going to be waiting forever but I think that I've never really waited over 10-15 minutes max as my longest wait time over the years. I also can't help but feel that the menu here looks a bit smaller than it would at one of the normal chain restaurant Chick-fil-As but they always have what I want so I can't really complain. Also, this Chick-fil-A is a Tapingo partner so I can order my food through an app and just come and pick it up which is super convenient and I have come to rely on this method even though it incurs a small service fee. The seating here is also kind of crazy because its part of a food court in a heavily trafficked area so be prepared to potentially not find seating after getting your food. It's overall never been a bad experience for me to grab a quick meal here so if you have upwards of 15 minutes to spend on getting food then I would just recommend coming here and grabbing it on your way home or to your next class.“

“Vincent was absolutely amazing in the drive-thru! He was so patient, took the time to explain the points system through the app, and carefully walked me through all my meal options without rushing me at all. Truly great customer service, 10/10, will definitely be back!“

“Muy buena experiencia pero aveces toman las órdenes mal y ponen lo que ellos quieren cuando quieres cambiar los puntos que juntas en vez de darte lo que quieres con los puntos te lo descuentan pero después al checar la orden no te dan lo que pediste con los puntos“

“Chick-fil-A is always a solid choice for quick, tasty food with some of the best customer service you’ll find in fast food. Their chicken sandwiches are consistently delicious — crispy on the outside, juicy inside, and served fresh. I also really like their waffle fries and sauces (especially the Chick-fil-A and Polynesian).

What really makes a difference is the staff. They’re polite, attentive, and fast, even when the drive-thru line is long. The app ordering system is also super convenient if you want to skip the line.

The only downside is that it can get very busy during lunch and dinner hours, so expect a bit of a wait. But the efficiency and friendliness usually make up for it.“

“Agree with others that the parking situation is a little different than other locations I’ve visited. Service was impeccable. Lots of smiling faces and plenty of people came to check on us while dining in. Warning for parents - there is NO PLAY PLACE and there are NO CHANGING TABLES in either restroom at this location - the latter I have never encountered before at a CFA. Wasn’t an issue for us so overall still a 5 star experience!“