Chick-fil-A in Austin

“The staff are very friendly, patient, and helpful. They are continuously making sure the place is cleaned after each guest. A lady can in alone with a smaller child and KENIA made it her business to come around, provide a high chair, and cleaned it to accommodate the lady and the baby. AWESOME JOB“

“Best place to grab a tasty bite. Much cleaner than any other fast food restaurants. The quality of ingredients are very good too. I wish they had a spicier burger sauce like KFC has.
People are very nice and kind, and the service is quick.“

“I would like to say that you have one great employee. Her name Is Erica she Understands what food is about and how it is supposed to be prepared with love, not just throwing it together. I have been going to Chick-fil-A since the 80s. And I've enjoyed your food for so long. But lately most of your employees just throw the food together. But after a few times that I have been upset how my food came out, I've talked to the manager Erica I explained to her how I like the pickles on a sandwich. Because every bite, whether it's a Chick-fil-A or a hamburger. Every bite should get a pickle down to the last bite. I understand that it's a fast food restaurant, but back in the 80s.When I used to work at a hamburger place and we were busy.We still manage to put a pickle in every corner.A square so that everybody gets a bite of a pickle. I stopped eating inside chick. Fil a for a while until this Saturday the 16th I went there and Erica was there and I asked her if I can have. My combo with an extra Patty with 4 pickles on the bottom, 4 pickled in the middle and 4 pickle on top of the chicken. And my French fries or waffle. Fries salted because I hate ketchup. She made sure that my order was properly correct and when She brought my order to me.She asked the taste of Waffle fries and they were perfectly salted and my sandwich Was made perfect even until the last bite even had a pickle. On that last bite, the sandwich was still hot with a pickle..Thank You For having such a caring Manager like Erica to make me feel good about eating good at Chick-fil-A.“

“I was unsure how good this location would be. However we thoroughly enjoyed every aspect of our visit. The lobby and restrooms were very clean. The service we received was very welcoming and we received our food within minutes. It was piping hot which we don't always get at other locations. I would definitely suggest anyone that is downtown to visit Chick-Fil-A on 6th.“

“Went to this location during lunch. This location had four lanes of customers for ordering. Which makes scense , I guess, since I have never seen a chick fila not busy during lunch. Overall not bad for the lunch rush. Customer service was great. Order was on point .“

“I can’t recommend the location enough! They always get my order perfectly, they’re super quick and clean, and the staff is so friendly. The owner of this location helped me out with a personal issue that I had here, to no fault of CFA, and was extremely professional and kind about it. I’ll continue to recommend this specific location to locals.“

“Leaving the review so no other parents try taking their kids here to have lunch and play on the playground. Unfortunately this Chick fil a has removed the play ground during a renovation. Leaving 4 stars so this doesn’t greatly impact their rating but how sad that they got rid of it!“

“Been here a good amount of times. They’re always on point in all aspects: cleanliness, service, and food quality. Always appreciate how friendly they are, and show that they care about your order and move with urgency. Keep rocking, guys.“

“I had a large order that I needed quickly and I placed in the restaurant. It should've been a catering order, but I figured ordering in person might be easier. They were very attentive, friendly, and very flexible to help me. The food was prepared quickly and again they were very polite and quick to help me carry items. I had forgotten some silverware when I went to my car, and so I went to the drive thru to request instead of going back inside. I was told to pull up to the window. When I reached the window, I was not greeted, I waited longer than I probably should've for some silverware, and I had to get their attention to receive help. Once the problem was solved the staff was very friendly. I was a bit dissapointed that the service was inconsistent in this way, but this location left a great impression.“

“This is the Chick-fil-A location I stop by the most because its right in the middle of campus, but its almost always super busy so you are in for a wait especially around times people get out of class. Located in the SAC, there is a lot of traffic through the building so it gets pretty loud while you are waiting in line and sometimes it feels like the line isn't moving but the workers here move as quickly as possible. Due to the lengths of the line I cant help but feel like I am going to be waiting forever but I think that I've never really waited over 10-15 minutes max as my longest wait time over the years. I also can't help but feel that the menu here looks a bit smaller than it would at one of the normal chain restaurant Chick-fil-As but they always have what I want so I can't really complain. Also, this Chick-fil-A is a Tapingo partner so I can order my food through an app and just come and pick it up which is super convenient and I have come to rely on this method even though it incurs a small service fee. The seating here is also kind of crazy because its part of a food court in a heavily trafficked area so be prepared to potentially not find seating after getting your food. It's overall never been a bad experience for me to grab a quick meal here so if you have upwards of 15 minutes to spend on getting food then I would just recommend coming here and grabbing it on your way home or to your next class.“

“Muy buena experiencia pero aveces toman las órdenes mal y ponen lo que ellos quieren cuando quieres cambiar los puntos que juntas en vez de darte lo que quieres con los puntos te lo descuentan pero después al checar la orden no te dan lo que pediste con los puntos“

“It’s Chick Fil A, you know exactly what you’re getting. This location is close to my work and pretty much always packed to the point it’s nearly impacting nearby traffic. Let me tell you, this location knows service. I’ve never had an error with my orders here. They always greet you and say goodbye to you in the most pleasant way. This location is run well.“

“Finally, Halal at Chick-fil-A!
I was so happy to learn that Chick-fil-A now offers a halal chicken option sourced from Wayne Farms! This makes such a difference for families like mine who have been long-time fans of their quality and service but had to miss out because of dietary restrictions.

The chicken tastes just as amazing — crispy, juicy, and full of flavor — and now with peace of mind knowing it’s halal-certified. I truly appreciate the company’s effort to be more inclusive and hope more locations offer this option soon.

Big thank you to Chick-fil-A and Wayne Farms for making this possible. Keep it up!“

“I went the day before they were starting renovations, so keep that in mind. They were out of a bit of stuff, and the drive thru is so hard to find and navigate. Doesn’t make you want to eat inside either because the parking is so confusing. The food is great as always, and the service is good too. I’m guessing after renovations they’ll be able to make it up to usual chick fil a standards.“