Chick-fil-A in Austin

“The staff are very friendly, patient, and helpful. They are continuously making sure the place is cleaned after each guest. A lady can in alone with a smaller child and KENIA made it her business to come around, provide a high chair, and cleaned it to accommodate the lady and the baby. AWESOME JOB“

“We visited this location with my pregnant wife, and the manager took a moment to congratulate us and ask about our pregnancy.

The team served our food and surprised us with a Chick-fil-A souvenir that absolutely made our day.

Such a thoughtful gesture. Thanks y’all!“

“came in for take-out for two tonight and this location did really well. everything was clean and spotless. this store is really cozy. arianna took our order with zero problems while being really friendly and caring. arianna had great customer service. food came out fast and was more fresh than other locations. would come again.“

“A massive thank you to Chris! His cordiality, sense of humour, and enthusiasm brightened my spirits. In particular, it was clear I wasn't from around these parts and I wasn't sure as to what I should order. Immediately, Chris made some suggestions, was friendly, and demonstrated knowledge of the menu. Thank you to him! :)“

“Chick-fil-a is always nice to visit, the employees and managers are great. As busy as they are, you never have to wait a long time for your food. I wish I could say that about fast food restaurants who aren't as busy and take forever filling your order. They all need to take a lesson from Chick-fil-a“

“Very nice! Delicious grub and perfect service. They're so polite and nice. And prices are reasonable. Fresh food and clean safe dining space: I'll be back!

Other restaurants need to take note. THIS is how it's done! I'm coming here several times per week now.“

“If you are looking for perfection you have officially found it. This is it, food has reached its peak here. Not only is the food amazing but also if go through the drive through and get to meet Billy... Brother, life has been completed. I love that man so much. Have you ever had an employee climb through your window to give you a hug? Well everytime I go through his line that's what I get. There is no place like Chick-Fil-A on MLK.“

“I'm a huge CFA fan and love visiting different locations. I went to this one last week to grab a quick bite. The staff was friendly and always smiled. I asked for extra paper bags, and they readily gave them to me.

The CFA app is beautifully designed and easy to use, so I always use it to place my orders. The rewards are great, too, and they keep me coming back at least once a week!“

“The team is always so friendly and polite, I felt welcomed from the moment the first employee saw me, I got their spicy chicken sandwich meal and it tasted just as I remembered it, I love that they still do free refills on the lemonades, Chic Fil A for the win!!“

“This is the Chick-fil-A location I stop by the most because its right in the middle of campus, but its almost always super busy so you are in for a wait especially around times people get out of class. Located in the SAC, there is a lot of traffic through the building so it gets pretty loud while you are waiting in line and sometimes it feels like the line isn't moving but the workers here move as quickly as possible. Due to the lengths of the line I cant help but feel like I am going to be waiting forever but I think that I've never really waited over 10-15 minutes max as my longest wait time over the years. I also can't help but feel that the menu here looks a bit smaller than it would at one of the normal chain restaurant Chick-fil-As but they always have what I want so I can't really complain. Also, this Chick-fil-A is a Tapingo partner so I can order my food through an app and just come and pick it up which is super convenient and I have come to rely on this method even though it incurs a small service fee. The seating here is also kind of crazy because its part of a food court in a heavily trafficked area so be prepared to potentially not find seating after getting your food. It's overall never been a bad experience for me to grab a quick meal here so if you have upwards of 15 minutes to spend on getting food then I would just recommend coming here and grabbing it on your way home or to your next class.“

“Vincent was absolutely amazing in the drive-thru! He was so patient, took the time to explain the points system through the app, and carefully walked me through all my meal options without rushing me at all. Truly great customer service, 10/10, will definitely be back!“

“We had to visit this CFA since our usual one was closed. Wonderful food! And as always wonderful service. The tenders on the salad is a really great combination. Parking isn’t that great and leaving the parking lot is challenging. But the food and service is amazing“

“Muy buena experiencia pero aveces toman las órdenes mal y ponen lo que ellos quieren cuando quieres cambiar los puntos que juntas en vez de darte lo que quieres con los puntos te lo descuentan pero después al checar la orden no te dan lo que pediste con los puntos“

“My family and I love Chick-fil-a! Parmer lane is one of the top locations. Tonight was my first time having an issue with my order. I ordered a “Cobb salad, no bacon, add extra extra corn” with Avocado Lime dressing and a “sun joy”. Upon receiving my order I noticed there were beans in the salad.. I wasn’t aware that was an option but no biggie, I occasionally eat beans. When I got ready to eat I noticed there were no eggs or tomatoes on the salad. The eggs are the best part! I called to notify the Parmer Lane team and the manager (didn’t get her name) was very kind and professional. Her problem solving skills and empathy were top tier! You have to love Chick-fil-a even when things don’t always go right. I appreciate your service!“