Chick-fil-A in San Antonio

“We had an amazing experience here. We had my daughter’s birthday party here and the kids and parents raved about it. There is no playground at this location but the kids were 8 and over so they aged out of playing. They loved the food (always delicious), the games in their kids meals, the ice cream afterwards, and loved seeing the Chick Fil A cow. The staff was so kind and professional. They went above and beyond to make this event special.“

“Picked up an order for the wife and kids, they really enjoy the food! I never understood the fuss about Chick fil A, until the wife had me pick up an order. She gave me a chicken sandwich and I have to say, I'm actually impressed! The fries were good as well! Needless to say, I went back the next day and ordered in! I'm now a fan!“

“I ordered a kids meal with an ice cream cone, along with a Market Salad with apple cider vinaigrette, with charred tomato crispy red bell peppers. When I got home, I realized I was missing the ice cream cone, the salad dressing, and the chard tomato crispy red bell peppers.

I called the store and spoke with a manager who was incredibly friendly and apologetic. She immediately offered to replace my salad and give me an ice cream cone the next time I came in, which I really appreciated. I let her know I was heading back mainly because I needed the apple cider vinaigrette for my salad.

When I pulled back up, they brought out exactly what I asked for.. the dressing and toppings! BUT also surprised me with a cookie and an ice cream cone. ❤️

We all make mistakes. What matters is how they’re handled, and Chick-fil-A went above and beyond to make it right. This kind of customer service is exactly why I keep coming back. Thank you for the extra effort, the kindness, and the consistency. It truly is appreciated.“

“The food is always fresh and the staff is very friendly as well as quick to make orders! The establishment is clean, and I like the concept of being able to sit down at a table first and place the order from your table. The also being the food to you which is awesome!“

“Outstanding comfort meal experience! Exterior attendants took order promptly and accurately despite being inundated with cars. Provided us three (3) fresh hot nicely wrapped meals. Abundant sauces were provided. Plenty of napkins. Straws were included. Drinks were accurate. We will return for another Chic-fil-A experience. TY.“

“Well, my first time visiting this place came from Tennessee and decided to stop by and get some lunch..hey guess what😉...I love what I got and I appreciate the great fast service...thanks guys hope stop by again when visit San Antonio again..chaaawwww😉“

“Stopped in here for lunch a few days ago and was reminded why Christian run business are superior.
Sweet white haired lady took my order and could not have been more friendly. I later watched her interact with little kids in the restaurant and she was truly an angel.
The man next to us finished eating and left and I watched as a staff member came out and wet wiped the entire table. Moving things around to get underneath and then she even replaced the semi-wilted flowers on the table with fresh.
Place was clean and neat, food came out perfect, all the staff were friendly.
Stop in any other fast food joint aside from Culver's (also Christian owned) and you will not witness any of this.

Say what you want about religions but if a Christian business is available in any form I suggest that's where you go. The only other culture I have found to have the same level of care is the Japanese and I have traveled most of this planet.“

“I ordered a Medium Platter of chicken nuggets. They did a great job. It was nice and hot when I picked it up. The manager greeted me when I walked in. He got my order and made sure I had everything I needed. They guy that made my Platter came out to give me my order himself. There was another manager sitting at the table on her break, she even got up to help with my order. Great customer service! 👏 Thank you all so much for making it a great experience. I'll be back again for sure. 😁“

“Chick-fil-A without saying has an awesome business. Few businesses have two lines of cars wrapped around the building. There is a lot of news articles about older established restraunt chains closing location or going out of business. Not Chick-fil-A.“

“I was given the wrong order through the drive-thru and then when I got home I called the location and they had me come back swap the food, give me the right order. Also gave me an extra cookie. The management was super professional the staff was awesome as well. For mistake like that they handled it perfectly.“

“The manager Jeff greeted us upon arrival and was on top of his staff to ensure everything was running smoothly being that we went at very busy time of the day. This location is always spotless, i feel safe letting my daughter play, and i can sit and relax on my phone while listening to the music they play. Thank you!“

“Perfect for repressing the urge to plan ahead, as well as anxiety concerning the near future.What better way to close your third eye and simulate the effects of cocaine, minus the nasal damage, than to hop in line at Bexar county's premier Chik-Fil-A, located by Alon market. They've got this thing down to a science, folks, as there's no other drive thru that can possibly take as many cars as this one - with two lanes nonetheless - and still get your food to you in under 5 minutes. Nevermind clogging your arteries, this thing clogs the intersections with crack-chicken-fiending patrons, because you know what? My pleasure, that's what!“

“Simple, Quick, and Fast!
No dine in yet!!
Our son ordered the 30 piece nuggets, waffle fries, and sweet tea.
None of which disappointed!
Food temp was excellent and plentiful.
The line was drive through lanes were Super Super long but, they moved fairly quickly.
We paid through the app but, we still had to wait in line.“

“The cashier was talking and taking her time didn't get her name but is a short Damm lady we their waiting in line and other 2 employees as well talking with each other not making our order we are in our lunch hour I ask her can someone else take our order she says sir you need to wait 8 decide just to purchase Chinese food“

“Usually this location is very good, but today I ordered thur the drive thur and was told to pull over to wait for my food which I have no problem doing. I did wait about 10 minutes for my food. When I got home with my food, some items were missing and I had someone else’s receipt in my bag. I guess I will have to start checking to make sure I have all my food like I have to when going to McDonalds.“

“As a self-proclaimed chick-fil-a enthusiast, experience matters, portion size matters, and speed of service matters. This chick-fil-a has consistently provided all of the above better than any other in the city, in my personal experience. Can’t recommend enough!!“

“As the last CFA before heading south toward Laredo, we've tried to hit this spot right at open a few times. Not open on time once, then order messed up the next time we visited. Third time worked out - maybe just getting warmed up at a newer spot. Friendly as usual.“

“My service was really good and amazing. I like it. My food always gets made right just the way I like it and no arguments no complaints and my pay is always the amount that I like and not stolen or not. Miss placed orders. Keep the great job going“

“For the most part they are friendly & have the correct order once received, however, just a tip on gluten-free meals or the buns you have. You might want to educate your staff as to people w Celiac Sprue disease cannot have any wheat, bread or anything w gluten so usually when people ask you for the gluten-free bun you might want to then ask if they want the grilled chicken because we cannot eat the breaded chicken, this will save you and the customer time. Instead of going back and forth. I only gave it 4 stars because they made me pay for a mistake of bringing me the breaded chicken, which I was fine paying but I’d they would’ve known the turn out would’ve been most splendid. Ty“

“This was the best experience I have ever had at a chic fil a. Starting with the yound lady who took our order, to the you man who brought us our food to our table. Both were very courteous and friendly. Last I would like to recognize the female employee who was attending to the dining area. She was extremely nice and friendly. I wish I could have gotten all 3 of your names to better acknowledge the wonderful employees that you are. Thank you very much for making our visit so wonderful.“

“As they say, they always screw you through the drive-thru. Not a major deal but they left out an item out of our order. I called the store to try to talk to someone about either getting a refund for the items or having them delivered. Left a message but nobody called back.“

“I've been to many Chick-fil-A's throughout my life, but this one has the best service I've ever seen by far! I went twice while visiting my loved one in the hospital, and each staff member was incredibly kind and went out of their way to ensure great service. Even during lunch rushes, you'll see staff members walking around asking if you need anything, cleaning tables as soon as possible, changing the trash, and keeping the floors clean. I swear the staff seek out additional ways to help and work which is so rare in today's service industry. None of them ever seem bothered or overwhelmed, it's so impressive. Usually you see 1-2 star employees, but I feel like the whole team is truly amazing here. I will give a shoutout to I believe her name is Annabel who has such a sweet smile and upbeat energy while offering to help as much as possible. They also get every order modification right, and somehow the food tastes super fresh no matter when you come. Who knew the best CFA branch is in San Antonio's medical center?!“

“I want to tell you about my experience at the alamo chick fli a 5615 W Loop 1604 N, San Antonio, TX 78253 ronny who served us today gave us a wounderful experience he was very tentative and took his time to give us a great experience something ill remeber his customer service skills were outstanding he needs a pay raise and notification for his hard work outstanding“

“Would have been great if our cashier didn’t seem so stuck up and unapproachable. Put her in the back. Worse than ordering from a robot. Having a bad day? Well don’t take our on the world! We’re all trying to make it Denalynn !!! All that attitude and still didn’t get our order right. Food was good. Sunlight in the mall makes it too hot!!

Kid-friendliness: There’s a playground down stairs.“

“I didn’t realize this location was inside a mall when I placed this large to go order for 45 people. They set up a drive thru area outside the mall allowing me to drive up and pick up my order! They had everything organized perfectly and their customer service was outstanding! The food was delicious!“

“Every time I have gone, the staff have been very friendly, helpful, and the food came out fast. There was a long line today and I was at the front before I knew it, and had food in hand and out the door in no time.
Shout out to Christine, she is a very sweet and helpful woman who has taken my order every time I’ve gone. I didn’t know about the different sauces and she proceeded to ask me what I like and offered to give me different ones to try. Not the type of experience you would expect from a fast food chain. Thank you!“

“Location is the food court at North Star Mall. CFA's app was easy to use for payment as typical. The crew kept a long line moving quickly.

Dietary restrictions: CFA accommodates substitutions and removals upon request. Gluten-free bread is available for sandwiches and grilled chicken offerings have no breading.“

“This chick fil a specifically is responsible for taking a lot of my money. It’s very toxic when you find a fast food place that as consistently good as they are. So good in fact, that I won’t eat at a other chick fil a because it’s just not the same. I told my boyfriend today that if there ever came a day where we’d have to move and we were stuck between two houses we love, I’d pick the one closer to THIS chick fil a because my only gripe is that we live too far and my food gets cold by the time I get to my table, but that’s not their fault. The service is always great, the food is delicious and hot, and it’s like this 98% of the time. They forgot my cookie once, but I went back and they gave it to me. I wouldn’t even be mad even they hadn’t. Keep up the good work guys.“

“I'm not a big fan and the food could've been better but it was decent. I had to ask someone in the drive-thru for a menu because I'm not familiar. The lanes weren't very well marked so I ended up in the wrong one to wait for my order and was very politely asked to move. The service was outstanding though and I really do appreciate that. I just might go back. :)“

“This was my first time at this location, it was actually an easier drive through than some of the other locations. The food was good as usual, the nuggets were juicy and delicious. The only “thing” was that they skimped us on Chick Fil A sauce, but they had kinda gotten busy so it’s a non issue.“

“Place if your typical Chick-fil-A, just with a larger drive thru and smaller parking area. This does create a parking issue where it can be extremely difficult to find a parking spot and it almost tries to make you go in the drive-thru. If it gets busy, the drive thru will block the parking, making it a real issue. Combine that with an abnormally large number of people that do not park correctly and it gets irritating.

When I do order to-go for staff lunches, and the food is still warm after a 10 minute drive. They don't over pack your food and offer drink holders as well. They also aren't stingy with the sauces unlike some other Chick-fil-A spots.“

“Chick-fil-A at La Cantera in San Antonio is a solid spot for a quick and tasty meal. The staff is friendly and efficient, and the food is consistently fresh and flavorful. The restaurant is clean and well-maintained, making it a comfortable place to dine in or grab food to go. A reliable choice for classic Chick-fil-A favorites in the area.“