Sandwich Shops near Cross Roads

“I’m giving these girls five stars for their patience, professionalism, and how well they handled a very difficult and disrespectful customer. While I was in line, the customer ahead of me started by saying she only wanted one sandwich, but that quickly turned into five, holding up the entire line.
As one employee (a shorter girl with glasses) was making the sandwiches, the customer began speaking to her in a very rude and disrespectful tone. You could clearly see it catch the other employee off guard, who was putting bread away at the time. She immediately stepped in to help, taking over some of the sandwiches and supporting her coworker. It was obvious she wasn’t going to let her coworker be treated that way, but she still stayed calm and professional.
The customer continued to make things more difficult by constantly adding more items and changing what she wanted, piling on vegetables and then suddenly asking for avocado in an aggressive way. Despite this, both employees stayed patient and kept working efficiently.
When it was my turn, the employee (I believe her name was Maddy or Madison) greeted me with a smile and helped me right away, even while still managing the situation with the other customer. She stayed polite, focused, and respectful the entire time. After finishing the customer’s order, Maddy clearly asked if she wanted chips, drinks, or cookies, and even repeated the order back to confirm. The customer had multiple chips on the counter but never asked for drinks. Moments later, she rudely demanded to know where her drinks were. Maddy calmly explained that she hadn’t ordered any, while still keeping a smile and professional attitude. The situation didn’t end there the customer continued complaining, slamming items around, and speaking disrespectfully, even in front of her daughter which is crazy how would you feel if your kid was being treated in that way? At one point, it even looked like she took a picture of the employees, which was completely unnecessary and inappropriate.
Despite everything, both employees handled the situation with patience, teamwork, and maturity. You can tell they’re young, but they stayed composed under pressure and continued to treat everyone with respect. It was honestly shocking to see how poorly the customer behaved, but these girls handled it incredibly well and deserve recognition for their hard work. (I’m sorry if your name wasn’t “Maddy” I think I heard your coworker say your name when she was asking you a question” Good job girls!“

“AMAZING, FOOD TASTED SO GOOD, SERVICE WAS SO NICE!!“

“These guys at this location are awesome, they are quick and greet me with a smile every time I'm in there, so refreshing! Love the service!“

“I love their chef salads made from any of their foot-long subs. The staff is friendly always smiling when you walk into their shop.“

“10/10 recommend, from the amazing service to the delicious food this sandwich shop beats all of the others out there! Worth the drive, worth the price! Leaves you craving more! ✨“

“The food was great, but the service… OUTSTANDING! James was the definition of hospitality. He was greeting everyone, talking customers through the menu and when he wasn’t ringing in orders he was checking on all the tables. He stopped at our table and played around with our kiddos. He even talked about how they support the LE fire department. Just overall, a great experience.“

“Great first time experience“

“I have always liked schlotzskys food and this location was also good. What i want to comment on is the service and staff. When we went today and ordered the food and sat down to wait..and wait and wait I decided to ask after 20 min if it normally takes this long for the food and of course the nice lady who took our order said no and went to check. She came back and said they had not even started our order at which time I definitely got upset and asked for a refund. The manager came out and started giving excuses and due to my bad day and then this flub I wasn't even trying to listen and just kept saying give me my refund. This manager stayed fully composed during this incident, did refund all of my money even though I told him I did receive my cinnamon rolls and expected to pay for what I had gotten. After this he asked that I please give him 2 minutes and my food would be out and completely free. I did as he asked and our food was brought out promptly. To be honest I wouldn't have been able to deal with my attitude if I was in his shoes and stayed so positive. I let him know personally that he did a great job and I was sorry for loosing my composure. I also felt the need to let everyone know that this establishment has kind employees and will try to correct anything that may come up during a visit. Honestly need more people in the world with this man's positive energy. I hope his higher ups read this and praise him and his staff for the good job they do.“

“Update: Honestly I regretted leaving a less than favorable review, bcuz I always loved Schlotzskys. So I'm pleased to say they've totally redeemed their reputation with me based on my last 2 visits. With sandwiches *this good*, it's hard to be a critic.
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Don't get me wrong-- I love Schlotzsky's. So being dissatisfied with their food has never been an issue until now. I got the Angus beef & cheese which was a definite letdown. The small amount of beef on this sandwich was more like a teaser and the cheese was virtually nonexistent. Not my idea of a roast beef sandwich, this only tasted like 'salad on a bun.' And for a $6 sandwich, I feel like I got ripped.“

“Thanks for humoring my “special instructions” tonight! I hope it gave y’all a little laugh too! Cute dog drawing and way to keep the jokes themed to the food!“

“loved there Ham & bacon& Turkey sandwich 😋“

“I can always rely on Jersey Mike's. The subs are packed with meat (unlike Jimmy Johns) and come the way you order them. The staff is always friendly at every location I've been to. I'm a returning customer and will continue to be. Sign up for the rewards. Ive already got a few sandwiches.“

“Denton location is amazing!! Food, service and atmosphere are phenomenal!! A new family favorite!! When they say the food is fresh, they mean it!! Best place we've eaten in a long time!“

“5th visit since opening today. All our orders have been 100% accurate and ready on time. The food is always fresh, and the chocolate cookies are the best around! I Highly recommend the Hickory Creek location with its dedicated staff delivering to the community at its best.“

“It's awesome. Best bread, the food is always fresh and they have great staff. The food is always made quickly.“

“I have made a visit to this Jimmy John's On 3 or 4 occasions and I had such a wonderful experience. The Young Adults working at this location has great Customer Service Skills, Hospitality, and Professionalism. Thanks for doing such a wonderful job ☺️.“

“Go get the flatbread, chicken, bacon, ranch with southwest chipotle Baja chipotle, and some mayonnaise salt, pepper, spinach, bell pepper, and onion, and tell me if that’s not the best sandwich you’ve ever had (I forgot to mention that you have to toast it 1.5x) makes the bacon and the chicken taste way better.“

“I really love this Jimmy John’s. I don’t typically go out of my way for a JJ’s sandwich, but the guys who work at this location are always so polite and professional that it’s become a comforting part of my routine. The food always tastes fresh, and I’ve never had an issue with my orders. Although I’m confident if I did it would be resolved with no issue. As a consumer, I hope the employees’ efforts are recognized and rewarded by the company, because without their kindness and reliability I likely wouldn’t be a regular (although I do love a great sandwich).“

“The best place to have sandwich..the staff really great.“

“Amazing service and food! I usually feel a bit rushed when ordering at Subway, but today my girlfriend and I came here for subs, and the customer service was better than we could have asked for. Tina was our server, and she was patient as we decided what to get and open to sharing her personal opinions when we asked about her favorites. The place was clean, and the food was fresh, not old or frozen.“

“I don't know what his name is but the worker today is absolutely fantastic! He's incredibly sweet and chuckled for my request of an ungodly amount of black olives. I hope he has an amazing rest of his day and hope he knows he made my night tonight! Love you man, never loose your spark!“

“Awesome food and fantastic service.“