Jack in the Box in Cypress

“Even though this is the closest J&B. I would drive to others because this place was horrible. I would try once a year to see if employees would change. Ever since Judy became an employee, that place has been awesome! Great attitude! Great service! Food is actually correctly made! Manager contact me, she needs to be recognized for saving your business.“

“I normally don't write a review about an employee, but on 05-05-2025 Jenny who was working the window on the evening shift showed patience and professionalism. Normally, a window attendant would get upset repeating an order 3 times but she had patience and did her job. She had asked for me to wait in the front of the store politely since my tacos were not ready. I didn't wait long for her to bring the order to me. Normally the order would be handed to me but she repeated and identified what bag had the tacos and burgers in. Thank you for a well trained employee who deserves credit doing her job.“

“I know this is a chain and they should all be the same but this location is the best location in the area. Food is always hot, fresh and good. The service is quick, the dining room and restaurant is extremely clean and the restrooms are nice and very clean.“

“Hiring Sebastian was the best choice they made. I stoped going to the other one by HEB because this one was so much better. Sebastian needs to be the new manager. With gas prices being high, this is the only time i would ever drive the extra mile. He is a good listener, and i have haven't had a messed up order since he's been working there.“

“I went through the drive-thru I ordered my food I got my food hot I got my drink cold with ice very helpful very friendly lady at the drive-thru window. Today 12/15 after being in the car all day I was really looking forward to getting out of the car to eat in the restaurant and use the restroom. However when I got there UPS decided to park in the cross section of the handicap parking spaces, the width of his vehicle prevented me from being able to access the spaces. He was there to eat. This is uncalled for since it would prevent me or anyone else with a handicap from entering the restaurant. Next time this happens I will park in front of his truck and enter the restaurant and eat and take my time until the police arrive and ticket him. The 3 pictures of of his parking negligence. Seeing he only concerned about his self. The last picture is where he was and there were a car parked in the other spots besides the handicap parking spots, the space he was parked in would prevent someone in a wheelchair from getting out.

Wheelchair accessibility: Handicap parking spaces are available when someone doesn't park in the crosshatch space. I would restrip the spaces and enforce the parking lot. That's a hefty fine.“