Jack in the Box in Cypress

“I normally don't write a review about an employee, but on 05-05-2025 Jenny who was working the window on the evening shift showed patience and professionalism. Normally, a window attendant would get upset repeating an order 3 times but she had patience and did her job. She had asked for me to wait in the front of the store politely since my tacos were not ready. I didn't wait long for her to bring the order to me. Normally the order would be handed to me but she repeated and identified what bag had the tacos and burgers in. Thank you for a well trained employee who deserves credit doing her job.“

“Went the drive thru and ordered 2 biscuits with bacon, egg and cheese. Took about 3 minutes to get them. Were some of the best biscuits I've ever gotten. They were thoroughly warm. And they didn't crumble like a lot I've gotten elsewhere.“

“I wanted to compliment the staff members working tonight. The store was apparently understaffed and there were only 3 staff members working. I had a very large drive thru order (over $70) which came out really quick with no mistakes. I forgot to order something and tried to go into the lobby which is when I saw the "understaffed, lobby closed" sign, so I went back into the drive thru. Nonetheless, I was very impressed at the staff's timeliness and professionalism despite their circumstances, they deserve a raise or a bonus.
- the guy with the large order“

“I went through the drive-thru I ordered my food I got my food hot I got my drink cold with ice very helpful very friendly lady at the drive-thru window. Today 12/15 after being in the car all day I was really looking forward to getting out of the car to eat in the restaurant and use the restroom. However when I got there UPS decided to park in the cross section of the handicap parking spaces, the width of his vehicle prevented me from being able to access the spaces. He was there to eat. This is uncalled for since it would prevent me or anyone else with a handicap from entering the restaurant. Next time this happens I will park in front of his truck and enter the restaurant and eat and take my time until the police arrive and ticket him. The 3 pictures of of his parking negligence. Seeing he only concerned about his self. The last picture is where he was and there were a car parked in the other spots besides the handicap parking spots, the space he was parked in would prevent someone in a wheelchair from getting out.

Wheelchair accessibility: Handicap parking spaces are available when someone doesn't park in the crosshatch space. I would restrip the spaces and enforce the parking lot. That's a hefty fine.“